All reviews

Rating Breakdown

  • 5
    84% (698 ratings)
  • 4
    7% (56 ratings)
  • 3
    2% (13 ratings)
  • 2
    1% (6 ratings)
  • 1
    7% (55 ratings)

Reviews with Text

  • 95% (785)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 16, 2025

Rose assisted me with my order mistake and she was very nice, and helpful, problem solve. I have been using Zendrop for 2 months and it’s been so easy to fulfill the orders. Appreciate the Zendrop Team for all the support, thank you.

Store

My Store

Using app

About 1 month

5 / 5 Share

May 16, 2025

Los mejores ❤ un excelente servició.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 15, 2025

Jacob was very helpful. I had a few questions about a product and he was able to answer them, so I can move forward.

Store

Noblef

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2025

Great shipping times, excellent product quality, and an immediate customer service response system. Highly recommended for anyone doing dropshipping!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2025

Excellent support. Very fast with any feedback!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2025

Customer service helped me in an amazing way ! Super kind, and instant help. When i had another issue right after it, i got amazing support again. I definitely recommend this app, the support is great, understanding, and helps fixing any issues asap.

Store

GDNA

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2025

Great Service. I was being helped by Maria Teresa and she was fantasitc. Prompt replies and very friendly and helpful. Helped solve the issue. So glad that a person was helping rather than a bot.

Using app

7 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 1, 2025

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2025

I’ve had the pleasure of working with Brenda and Nina and they were extremely helpful! Zendrop has proven to have a very knowledgeable and helpful customer support team! This is valuable to the success of my business. I recommend Zendrop to any large or small business owner!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 26, 2025

I had an issue with my account credits and reached out to Zendrop support. Liezel was incredibly helpful, professional, and patient throughout the entire process. She made sure everything was clearly explained and followed up until the issue was fully resolved. Great customer service experience. Thank you, Liezel and Zendrop!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2025

I have been noting an issue with my product sourcing quotas. I got in contact with the team, and a chap named Khubaib managed to find the information required to satisfy my queries in a prompt and professional fashion. Great servide.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2025

I had a linking issue and Khubaib was super helpful and spent alot of time with me to get it all fixed. Thank you!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2025

Had an issue with my subscription and Nina from the support team helped me sort it out in no time, it's great honestly.

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2025

My experience with the Zendrop-Dropshipping & POD was great. The assistance Nyka was very helpful and attended to my query quite quickly. Nyka also sent me a follow-up email to check that everything was going well and offered further assistance if required which I think was very important.

Using app

6 months

Total reviews

2

Average rating

4.0

5 / 5 Share

April 10, 2025

Amazing customer support!

Using app

About 2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

April 8, 2025

the team is so incredibly helpful. Nyka and Jo dont leave me hanging or confused, and they carefully follow each ticket I opened, it helps so much on the journal of building my e-commerce business.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2025

Krisnalyn was very helpful with explaining and getting my issue resolved.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2025

Great support.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2025

The support is always very friendly and helpful. Many thanks for that!

Store

rimanes

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2025

At midnight, I realized one of my customer’s orders was stuck in a weird limbo—and I had no idea what to do. I was completely lost. I reached out to the chatbot, and that’s when Hasnain came to the rescue. He jumped in fast, figured out the issue right away, and walked me through a step-by-step solution like a pro. And on top of that, he gave me the motivational boost I didn’t even know I needed that night. Seriously, someone give this guy a raise.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Wow, thank you so much for sharing this! We're beyond thrilled to hear that Hasnain was able to resolve the issue quickly and even provide that extra bit of motivation. We’ll definitely make sure to pass along your kind words—Hasnain will be so happy to hear this! 😊🌟 Your support means the world to us!