All reviews

Rating Breakdown

  • 5
    72% (843 ratings)
  • 4
    7% (77 ratings)
  • 3
    2% (21 ratings)
  • 2
    1% (9 ratings)
  • 1
    8% (99 ratings)

Reviews with Text

  • 94% (987)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 6, 2026

"A good company with excellent customer service, especially Nyka from Zendrop — a very outstanding girl."

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Simple and easy to follow

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad to hear that you found Zendrop simple and easy to follow. If you ever need help along the way, please know that we’re always here to assist you. -Darlene, Zendrop

5 / 5 Share

Feb. 6, 2026

We recently made the switch to Zendrop for our dropshipping business, and honestly, we’re loving it. They’ve been incredibly helpful throughout the entire transition. Whenever we have a question, we just hit up their chat function. If it’s a specific product detail that the bot can't handle, a real person usually gets back to us that same day, which is a huge relief. Another thing we really appreciate is their recommendation to winning products. They help us a lot in researching winning products, and it really feels like they’re invested in our success. If you're looking to switch to a platform that actually provides real support, Zendrop is the one.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! We truly appreciate you choosing Zendrop and are thrilled to hear that the transition has been a smooth and positive one. It’s great to know that our chat support, hands-on assistance, and product recommendations have been helpful and that you feel supported every step of the way. We’re always here to assist you and are genuinely invested in your success. Thank you for trusting Zendrop - we look forward to continuing to grow alongside your business! -Darlene, Zendrop

5 / 5 Share

Feb. 6, 2026

TOP

Store

Vélde

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We’re happy to know our platform is working great for you. Wishing you continued success and growth.

5 / 5 Share

Feb. 5, 2026

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the the positive rating! We truly appreciate your support and are thrilled to hear that you’ve had a positive experience with Zendrop. We’re always here to assist you whenever you need us and look forward to continuing to support your business growth. -Zendrop

5 / 5 Share

Feb. 4, 2026

At first I had a hard time getting through parts of the app but then got guidance from ZenDrop support and was able to import my products. I decided to upgrade my Plan which has afforded me the guidance I need to go further. I recommend ZenDrop and look forward to continuing my journey of building my Shopify store.

Using app

About 1 month

Total reviews

2

Average rating

4.0

Developer Reply

Thank you so much for sharing your experience! We’re really glad our support team was able to guide you through the app and help you get your products imported. It’s great to hear that upgrading your plan has given you the extra guidance you need to keep moving forward. We truly appreciate your recommendation and are excited to continue supporting you as you build and grow your Shopify store. Please know we’re always here to assist you whenever you need us. -Zendrop

5 / 5 Share

Feb. 4, 2026

Zendrop has been a reliable app for my Shopify store. The platform works well for sourcing and fulfillment, and the setup process is straightforward. The support team was professional, responsive, and helpful when I needed assistance with an order. Their guidance made the process much easier and saved me time. Overall, a solid app with dependable support. I look forward to continuing to use Zendrop as my business grows. Thank you Shawn Silvester Santos, you are truly helpful and knowledgeable and went the extra mile to get things completely done.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! We truly appreciate your kind words and are glad to hear that Zendrop has been a reliable partner for your Shopify store. It’s great to know that the platform, setup process, and fulfillment flow have worked smoothly for you. We’re especially happy to hear that Shawn Silvester Santos provided professional, responsive, and knowledgeable support and went the extra mile to assist you - your recognition means a lot to our team. Please know that we’re always here to support you as your business continues to grow. Thank you for choosing Zendrop! -Zendrop

5 / 5 Share

Feb. 4, 2026

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Nagyon segítőkészek,segítenek megoldani a problémákat ,és minden kérdésben támogató csapat..Ajánlom minden kereskedőnek.

Store

KoduXL

Using app

About 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We truly appreciate your recommendation and are glad to hear that our support team has been helpful in resolving your concerns. Please know that we’re always here to assist you with any issues that come up, and we’re excited to continue supporting you on your trading journey.

5 / 5 Share

Feb. 4, 2026

I recommend this app because it has a great support system which helps people 24/7.

Store

Nuvin

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your honest feedback. We are really happy to hear that our support team is really making a difference. We wish you continued success! -Zendrop

5 / 5 Share

Feb. 3, 2026

I’ve been using zendrop for a while now and it has been a great experience. I truly appreciate the fact that they are very active in customer service and fix any issues as soon as possible. Not many fulfillment apps can do what they do at such a large scale. Rosie has been my account manager and she’s phenomenal.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad to hear you’ve had a great experience with Zendrop. Providing reliable fulfillment and responsive customer support at scale is our top priority, and we truly appreciate your support.

5 / 5 Share

Feb. 3, 2026

Very happy with the communication + product research, they’ve definitely made my journey better and faster!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We’re glad our communication and product research have helped make your journey smoother and faster. We truly appreciate your support!

5 / 5 Share

Feb. 3, 2026

Nyka and the Zendrop team have been very helpful during the setup and testing of our Shopify store. The support has been clear, patient, and practical, particularly when explaining fulfilment, inventory realities, and delivery expectations. Nyka took the time to walk us through how things work in real-world conditions, which helped us design a pilot that’s realistic and scalable rather than overpromising to customers. The guidance around test orders, tracking, and product verification was especially valuable. Overall, a solid and transparent support experience that’s focused on helping merchants build something sustainable. — Alan, FelineStop

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Alan, Thank you so much for taking the time to share your detailed feedback! We’re thrilled to hear that Nyka and the team were able to provide clear, patient, and practical support during your Shopify store setup. It’s wonderful to know that the guidance around fulfillment, test orders, tracking, and product verification helped you design a realistic and scalable pilot. We truly appreciate your kind words and want you to know that we’re always here to support you as you continue building a sustainable and successful business with Zendrop. -Darlene, Zendrop

5 / 5 Share

Feb. 2, 2026

I love Zendrop. This is my first foray into drop shipping and they have been so incredibly helpful. I use the chat function for any questions and if it is something pertaining to product info that the chat can't answer, I get a response from a live person, usually the same day. I also attend their live weekly workshops on topics pertaining to building a store, researching products, etc., and their live store reviews. They also provide Zendrop Academy with a huge range of videos pertaining to running a drop shipping business. Really great information and lots of help. Highly recommend.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the love and for sharing such a thoughtful review! We’re incredibly happy to hear that Zendrop has been a helpful partner in your first dropshipping journey. It’s great to know that our chat support, live assistance, workshops, store reviews, and Zendrop Academy resources have all been valuable to you. We truly appreciate your recommendation, and please know that we’re always here to assist you every step of the way as you continue to learn, build, and grow your business with Zendrop. -Darlene, Zendrop

5 / 5 Share

Feb. 2, 2026

Great service and a good team environment.

Store

Seralyn

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words and positive feedback. We truly appreciate your support and wish you continued success in the future. Shiza, Zendrop.

5 / 5 Share

Jan. 30, 2026

It helps me find better products for my store

Store

uSelfie

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We’re happy to hear the app is helping you find better products for your store. Wishing you continued success and growth! Shiza, Zendrop

5 / 5 Share

Feb. 2, 2026

I recently had the pleasure of interacting with Shiza, a customer service agent at ZenDrop, and I must say, the experience was truly exceptional. Shiza possesses outstanding listening skills, demonstrating a genuine attentiveness to every issue I raised regarding ZenDrop. What impressed me most was her ability not only to formulate an effective plan to address my concerns but also to provide additional, valuable advice that I hadn't even considered. Shiza's professionalism and intelligence were evident throughout our conversation. She also shared some insights into her background, which further solidified my confidence in both her and ZenDrop as a company. As a business owner managing two companies, I deeply value productive and efficient interactions. This call with Shiza was undoubtedly one of the most productive I've had so far in 2026. My overall experience with ZenDrop has consistently been positive, and I consider them to be one of the best companies I've had the pleasure of working with. Shiza's dedication to customer satisfaction is a testament to ZenDrop's commitment to excellence. I highly recommend their services and commend Shiza for her outstanding service.

Using app

About 2 years

Total reviews

20

Average rating

4.4

Developer Reply

Thank you so much for taking the time to share such a thoughtful and detailed review. We truly appreciate your kind words and am really glad Shiza could help address your concerns around the new pricing model. Your continued trust in Zendrop over the past three years is something we don’t take lightly. Feedback like this motivates us and reinforces our commitment to providing clear, supportive, and reliable service. If you ever have questions or need assistance in the future, please don’t hesitate to reach out, we’re always here to help. Thank you again for your support and recommendation!

5 / 5 Share

Jan. 30, 2026

I read many reviews on Trustpilot, some were bad and some were good. So I didn’t know if I really should choose Zendrop. But after subscribing to the Plus Plan using it very intensely I can say that Zendrop is really great. They offer a lot of products for good prices and ship them in under 10 Days, I tried it myself and ordered Sample Products. The support is excellent, really fast answers and competent people. What I also really like is the ability to create your own Thank you cards as well as the Print on demand feature where you can create your own designs very easily. All in all a really great solution for Dropshippers.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share such detailed feedback! We truly appreciate you giving Zendrop a chance and are thrilled to hear that your experience with the Plus Plan has been a great one. It’s awesome to know that the product selection, shipping times, customization features, and Print on Demand tools have all met your expectations - and that our support team was able to assist you quickly and effectively. Please know that we’re always here to help you at every step of your journey. We’re excited to continue supporting your success and growth with Zendrop! -Darlene, Zendrop

5 / 5 Share

Jan. 30, 2026

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

I just started today and looks like a nice app to star with

Store

My Store

Using app

About 1 hour

Developer Reply

Hi there! Welcome to Zendrop and thank you for choosing Zendrop! We’re glad to hear your first impression has been a positive one. If you need any help as you explore the app, our team is always here to assist you and make sure you have a smooth start. -Darlene, Zendrop