All reviews

Rating Breakdown

  • 5
    70% (798 ratings)
  • 4
    6% (69 ratings)
  • 3
    2% (20 ratings)
  • 2
    1% (7 ratings)
  • 1
    8% (87 ratings)

Reviews with Text

  • 94% (927)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 17, 2026

I like the whole idea of Zendrop! They're open in their policies and they let you know what you need to know ahead of time and if you have any issues with anything they're right there customer service is a blast and they're very efficient. I wouldn't hesitate to give them a thumbs up so I think you should too!

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback! We’re glad you appreciate our transparency and efficient support, our team is always happy to help. Wishing you continued success on your Zendrop journey

5 / 5 Share

Jan. 16, 2026

I have had a good experience using zendrop. Most of my orders arrive pretty quickly for international shipping. The response time from support is also very quick and they are helpful when questions come up. Would definitely recommend.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We’re happy to hear you’ve been satisfied with our shipping times and support response. We truly appreciate the recommendation and wish you continued success ahead

5 / 5 Share

Jan. 16, 2026

Top superbe, il on répondu à mes attente et toujours disponible.

Store

MYNICKY

Using app

About 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for your wonderful feedback! We’re thrilled to hear that we met your expectations and were always available when you needed support. Your satisfaction truly means a lot to us, and we’re always here to assist you whenever you need us.

5 / 5 Share

Jan. 16, 2026

My experience using Zendrop has involved the typical learning curves of a growing business relationship. A significant turning point for my store was gaining access to their Private Agent Program. This dedicated team has profoundly impacted my business's scaling and intentional operation. The core benefit is true partnership: we can communicate clearly, resolve issues swiftly, and work through pricing, fulfillment, and logistics together, rather than just submitting tickets to a queue. This shift provided the confidence and stability needed for growth. I especially want to recognize Michaela and her team, who have been genuinely great to work with. They’re responsive, professional, and consistently show a willingness to collaborate and improve outcomes together. That kind of support matters when you’re building something long-term. Zendrop functions best when viewed as a business relationship, not merely a software tool. For store owners committed to serious, responsible building, testing, and scaling, the Private Agent Program offers substantial value. I greatly appreciate the progress and teamwork we've established.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share such a thoughtful and detailed review. We truly appreciate your perspective and are grateful that you view Zendrop as a long-term business partner rather than just a tool. We’re especially glad to hear how impactful the Private Agent Program has been for your store’s growth - true collaboration, clear communication, and problem-solving together is exactly what we aim to provide. Your recognition of Michaela and her team means a great deal, and we’ll be sure to pass along your kind words to them. Their professionalism, responsiveness, and commitment to improving outcomes are qualities we value deeply. Thank you for trusting us as you build, test, and scale your business. We genuinely appreciate the teamwork we’ve established and look forward to continuing to support you every step of the way. We’re always here whenever you need us.

5 / 5 Share

Jan. 16, 2026

Got some great stuff if you are in the private agent program. Quick service and tons of options.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great feedback! We’re glad to hear you’re enjoying the benefits of the Private Agent Program and that the quick service and wide range of options stood out to you. We truly appreciate your support, and we’re always here if you need anything at all.

5 / 5 Share

Jan. 16, 2026

I am very satisfied with the excellent support and clear communication. The company offers a wide range of opportunities, including branding and stock availability, and provides all the products one may need. Overall, a very positive experience.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your kind feedback! We truly appreciate your positive words about our support, communication, and the opportunities we offer. It means a lot to know that you’ve had a great experience with our products, branding options, and stock availability. Please know that we’re always here to assist you whenever you need us, and we look forward to continuing to support your success.

5 / 5 Share

Jan. 16, 2026

Zendrop has very good support, good pricing and their automation is on point. I recommend them for beginners as well as advanced dropshippers.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words and support! We truly appreciate you taking the time to share your experience. It means a lot to hear that our support, pricing, and automation have been helpful for you. We’re grateful for the recommendation and are excited to continue supporting you, whether you’re just getting started or scaling further.

5 / 5 Share

Jan. 16, 2026

Excellent service with a personal touch! I've been using Zendrop's Private Agent plan for a while now and it's been a great experience. What really stands out is the personal support – you're not just a number here. Special shoutout to Erina who handles all the factory connections and price negotiations. She's been doing a fantastic job sourcing products and getting us the best deals. And big thanks to Sharmaine Dagos for managing our Zendrop account so well – always checking in and making sure everything runs smoothly. If you're looking for reliable fulfillment with actual human support, I can definitely recommend the Private Agent plan. It makes a real difference when you have dedicated people in your corner. Keep up the great work, team!

Store

Pluxaro

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share this wonderful feedback! We truly appreciate your kind words and are so glad to hear that your experience with the Private Agent plan has been a positive one. Providing personal, reliable support is something we value deeply at Zendrop, and it means a lot to know that it’s making a real difference for you. We’ll be sure to pass along your special shoutout to Erina for her excellent work with sourcing and negotiations, as well as to Sharmaine Dagos for her consistent care and support in managing your account. Please know that we’re always here for you whenever you need assistance. Thanks again for your trust and recommendation - we’re grateful to have you as part of the Zendrop community!

5 / 5 Share

Jan. 15, 2026

Store

Verela

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star rating! We truly appreciate it! Please know that we're always here to assist in any way we can, feel free to reach out to us anytime!

5 / 5 Share

Jan. 14, 2026

I must admit that although i am working just 6 months with Zendrop the customer service department make a huge difference. Shawn and Jo are out of this world.Their response time ...within minutes! That builds confident and assurance that at least you are not alone in the middle of the ocean. Thank you guys! Amazing Job.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. We're thrilled to hear that Shawn and Jo were able to provide quick support and make you feel confident - that's exactly the experience we aim for. Please know that we're always here to assist you, no matter what. Your success and peace of mind are our top priorities! Thank you again for the wonderful feedback.

5 / 5 Share

Jan. 7, 2026

Great, fast and reliable customer service. A bonus with an AI assistant that answers all your questions all the time. I did not get charged for anything I didn't pay for, when the trial was over it was automatically changed to a free plan. So I'd highly recommend Zendrop!

Store

Soothsy

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! We’re thrilled to hear you had a great experience with our fast and reliable support, and that the AI assistant has been helpful for you. We truly appreciate your recommendation and want you to know that we’re always here to help whenever you need assistance with Zendrop.

5 / 5 Share

Jan. 7, 2026

No company is perfect with issues every now and then but what matters is when an issue is found the time and energy a company put into solve it to the satisfaction of the customer. Zendrop is great in that aspect.

Using app

7 months

Total reviews

4

Average rating

4.5

Developer Reply

We truly appreciate this thoughtful feedback. You’re absolutely right - no company is perfect, and what matters most is how issues are handled. We’re glad to hear that Zendrop has met your expectations by putting time and care into resolving concerns. We’re always here to support you and ensure you have the best possible experience.

5 / 5 Share

Dec. 31, 2025

Super great customer service and help!!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! We’re thrilled to hear you had a great experience with our customer service. Please know we’re always here and happy to help whenever you need assistance.

5 / 5 Share

Dec. 30, 2025

Zendrop helps simplify dropshipping with easy product sourcing and fast order processing. It integrates well with Shopify and is great for scaling an online store. A solid app for merchants who want a reliable dropshipping solution.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate your feedback! We’re glad to hear that Zendrop helps simplify your dropshipping process and supports your store’s growth. Our team is always here if you need any assistance along the way.

5 / 5 Share

Dec. 30, 2025

Nyka was able to attend and resolve the issue I had within minutes.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate you sharing this! We’re glad to hear Nyka was able to assist you promptly and resolve your concern within minutes. Our team is always here to help whenever you need support.

5 / 5 Share

Dec. 30, 2025

Great support from Juan! I am very impressed with the level of assistance and the speed of communication. Juan went above and beyond to verify the technical specifications of the product directly with the supplier, confirming the 24V brushless motor and 3200 RPM. This kind of professional and detailed support is exactly what I need to scale my business with Zendrop. Highly recommended!

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad to hear our support team was able to step in and provide the help you needed. We appreciate your trust and wish you continued success, we’re always here to support you.

5 / 5 Share

Dec. 27, 2025

made my fisrt sale app works great with shopify

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

That’s amazing - congratulations on your first sale! We really appreciate you sharing this feedback. We’re glad to hear the app works great with Shopify, and please know we’re always here to assist you whenever you need support.

5 / 5 Share

Dec. 25, 2025

Trying to get my new Shopify store open and selling products was a disaster from the start. I could not get help from Shopify because everything lead to Q & A pages that didn't have ANY of my problems on there! Long long story short Zendrop customer support actually helped me with my Shopify problem and had me connected selling products in no time at all! Hats off to Zendrop!

Store

BzMarts

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate you sharing this experience! We’re so glad our support team was able to step in, help resolve your Shopify issues, and get you selling quickly. That’s exactly the kind of support we aim to provide at Zendrop. If you ever need help again, we’re always here for you

5 / 5 Share

Dec. 23, 2025

Overall, my experience has been good. The platform offers useful features, and once everything was set up, it worked as expected. The subscription process was smooth, and the service provides good value. I’d also like to thank Shiza, who represents Zendrop, for the support and professionalism. I appreciate the effort put into the product and look forward to continued improvements.

Using app

2 days

Total reviews

2

Average rating

3.0

Developer Reply

Thank you so much for your kind words! We’re glad to hear you’re having a positive experience and that the setup and subscription process went smoothly. We really appreciate your recognition, and we’ll continue working to make Zendrop even better. Your support means a lot!

5 / 5 Share

Dec. 17, 2025

Incredibly friendly and helpful support.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear that you found our support team incredibly friendly and helpful. Please know we’re always here if you need anything at all