All reviews

Rating Breakdown

  • 5
    83% (8,399 ratings)
  • 4
    14% (1,403 ratings)
  • 3
    2% (184 ratings)
  • 2
    0% (42 ratings)
  • 1
    1% (130 ratings)
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4 / 5 Share

June 4, 2024

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

June 4, 2024

Outstanding Service and Support! I've been using Zendrop for my dropshipping business, and I couldn't be more pleased with their service. The platform makes fulfilling orders from AliExpress incredibly seamless and efficient. What stands out the most is their exceptional customer support. Anytime I've encountered an issue or had a question, their team has responded quickly and resolved everything promptly. Their dedication to helping their customers succeed is evident in every interaction. If you're looking for a reliable and responsive partner for your dropshipping needs, I highly recommend Zendrop!

Store

Astored

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2024

Un equipo muy amable y resolutivo.Rápido y profesional.Gracias.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2024

very helpful and understanding left completely satisfied with no complaints

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2024

Store

Vidaxo

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2024

I have used Zendrop for about 2 weeks and have experienced nothing but the best customer service. I am just getting started with Shopify and Zendrop and do my best to find answers on my own. But it's nice to know that help is near when I get stuck. Thank you!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2024

So far no issuess! The live chat support is great!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2024

Mariana is the best at helping me through and guiding me ..

Store

INTRO

Using app

About 1 month

Total reviews

4

Average rating

4.0

5 / 5 Share

June 4, 2024

Zendrop has great customer service. Very quick to reply to issues that dropshippers would have. Looking forward with working with Zendrop as my business grows.

Using app

6 days

Total reviews

2

Average rating

5.0

4 / 5 Share

June 6, 2024

HI EVERYONE ZENDROP FOR DROPSHIPING THE BEST APP FOR DROPSHIPING

Store

My Store

Using app

15 days

5 / 5 Share

June 4, 2024

Zendrop is a top supplier in products. The Customer Service is very good. If you have some any questions about Zendrop, the Customer Service helps you very well to get all your answers. I use to have questions about shipping to country's en the shippingscost. Ian from the Customer Service haves gave me clearly answers about my questions! Thank you for your help sir. Greets from the Netherlands !

Using app

6 days

Total reviews

1

Average rating

5.0

4 / 5 Share

June 4, 2024

Very professional team, support is always provided delivery on time, only one small issue forgetting the custom thank you card on some orders.

Using app

5 months

Total reviews

1

Average rating

4.0

1 / 5 Share

June 4, 2024

Do not retroactively unsubscribe from the website and the shopify app. You will get billed even if you take the trial period to test the service. What a garbage app

Using app

30 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for sharing your feedback. We have reached out to you via email to assist you with this. Excited to getting this to a resolution.

5 / 5 Share

June 4, 2024

Quick and easy assistance, nice people and large selection for drop shippers.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2024

It is my first time getting in to Dropshipping, and am fortunate enough to have Zendrop on myside. Their customer service is spot on and a rereally friendly. Also the products? have ya'll seen their products? It's top notch with hundereds of winning products. If you aint with Zendrop than, you are missing out. Thank you to the Zendrop team for their support and great customer service. Can't wait to make some money!!!LETTSSSGOOOO

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2024

servizio clienti ottimo

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2024

Few of the representatives will ACTUALLY help you. Sometimes they the representative will end their shift or go on a lunch so it sucks having to get transferred to another representative and then having to explain your problem all over again. All of them answer pretty quickly though. I do love how they give you videos to refer to because sometimes it is difficult to visualize over text. One thing i didn't like is that one representative getting in the business of another conversation i was having with another representative. Overall, its a great app and has many awesome features but of course there is always things to improve. All love, thank you Zendrop.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2024

I want to extend my deepest appreciation to Jo from Zendrop’s customer service team. Jo’s exceptional assistance and unwavering dedication made my experience truly outstanding. Her prompt responses, friendly demeanor, and in-depth knowledge were instrumental in resolving my concerns quickly and efficiently. Jo went above and beyond to ensure I felt supported and valued. Thank you, Jo, for your remarkable service – you truly exemplify excellence in customer care!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2024

Prompt responses to questions and quality products. I would highly recommend this service to anyone who is looking for reliable drop ship partner. Cheers!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2024

Using app

3 months

Total reviews

2

Average rating

5.0