All reviews

Rating Breakdown

  • 5
    82% (7,959 ratings)
  • 4
    14% (1,374 ratings)
  • 3
    2% (176 ratings)
  • 2
    0% (39 ratings)
  • 1
    1% (109 ratings)
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3 / 5 Share

Nov. 30, 2022

Ainda estou testando o app. Achei que falta algumas opções, commo por exemplo na hora de frete eu conseguir selecionar apenas o local que eu quero se eu estiver vendendo para um único país. Acho que seria melhor. E quanto a estimativa de lucro, também achei que deixa a desejar, se tivesse a opção que eu mencionei anteriorente, talvez fosse mais fácil calcular melhor, já com a estimativa de frete e quando for exportado para a shopfy já ir com todo o calculo feito, sem precisar fazer alterações.

Using app

4 months

Total reviews

2

Average rating

4.0

Developer Reply

Hi there! Thanks for the transparent feedback. We're actually cooking up some really big changes to the way shipping works and is displayed on the front end so keep an eye out for that. We're also looking into ways to make it easier to calculate profit and better understand margins. This is truly fantastic feedback and we appreciate it very much.

3 / 5 Share

Nov. 29, 2022

must have platform for Dropshippers. Good supplier with interest products. I can recommend Zendrop.

Using app

4 months

Total reviews

1

Average rating

3.0

Developer Reply

Thanks so much for the positive review! We appreciate it very much.

3 / 5 Share

Nov. 27, 2022

Zendrop is really good for faster shipping, however, it is a little bit expensive and my products have been "quoting" for 5 days which makes me question the reliability.

Using app

About 1 month

Total reviews

2

Average rating

4.0

Developer Reply

Hi there. Thanks for the transparent feedback! We do offer a free plan where you can fulfill up to 25 orders per month, have access to our Customer Success team for support, and so much more. The quoting delays we are aware of and working very hard on getting that resolved for everyone. We've had a large increase to the platforms popularity so we're doing everything we can to meet the increase in demand. I hope this helps and thank you so much for your continued patience and understanding.

3 / 5 Share

Nov. 24, 2022

Utilizzata per importare qualche prodotto. Ci sta, ma se non utilizzi il piano a pagamento può rivelarsi troppo lunga la spedizione.

Using app

6 months

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for the honest feedback! The plan you're subscribed to actually has zero impact on shipping times, including the free time. We do offer Express Shipping on paid plans but we have a tooltip on product listings and have been informing everyone that asks that Express Shipping is not currently faster than our standard shipping lines. We plan on removing this shipping line in the near future and simplify shipping in general. I hope this helps!

3 / 5 Share

Nov. 22, 2022

Needs a wider selection of products. But I like how easy it is to import products to my store. 3 out of 5

Store

R&D

Using app

About 2 months

Total reviews

4

Average rating

4.5

Developer Reply

Hi there. We actually have over 500k different products in our catalog but we're working on making it easier to find what you're looking for by using new and existing categories, improved keywords, etc. Thanks for the honest feedback and I hope you have a better experience using Zendrop moving forward.

3 / 5 Share

Nov. 21, 2022

Just trialing the Zendrop Dropshipping app because AliExpress was too expensive and CJ Dropshipping was an absolute debacle. The products available from within Zendrop Fulfillment channels are quite limited and I find I have to import the ones I need from AliExpress. I like the idea of the custom branding (on the higher paid brands) and the shipping channels look fast and reliable in comparison to the other Dropshipping apps. So far the set up is straight forward enough but I have yet to run any orders so will have to wait and see how that goes.

Using app

About 22 hours

Total reviews

3

Average rating

3.0

Developer Reply

Hi there. Thanks so much for the transparent feedback! We actually have over 500k different products in our catalog and we're working on improving the way you find the products based on new and existing categories, keywords, etc. I look forward to hearing your thoughts after you've had more time to trial the platform. Please don't hesitate to shoot me an email at [email protected] if you have any more feedback to share. I hope to talk to you soon!

3 / 5 Share

Nov. 21, 2022

Good but need to add some extra things to the free plan so that it gets better and more people will then use it.

Store

ALDINO

Using app

1 day

Total reviews

3

Average rating

4.3

Developer Reply

Hi there! Thanks for the feedback. I'd love to get your input on what things you'd like to see in the free plan so keep an eye out for an email from [email protected].

3 / 5 Share

Nov. 21, 2022

ho usato questo applicazione e va benissimo, non so perché fatico a capire come si collegano i prodotti dall'applicazione a shopify, devo dire un azione molto semplice e facile ma ora non si collega.

Using app

About 1 month

Total reviews

1

Average rating

3.0

Developer Reply

Hi there! Thanks so much for the feedback. It sounds like you're having trouble linking products and would love to dig into that with you. Please don't hesitate to shoot me an email at [email protected] or reach out to our awesome Customer Success team at any time.

3 / 5 Share

Nov. 20, 2022

i do enjoy how user friendly it is, and the help is patient. but i wish the shipping prices were better

Using app

3 months

Total reviews

1

Average rating

3.0

3 / 5 Share

Nov. 19, 2022

This is a good app but processing time takes longer than what they say. A customer bought a product about a week ago and zendrop took way longer than 1-3 processing days

Store

Aura

Using app

6 months

Total reviews

28

Average rating

4.9

Developer Reply

Hi there! Thanks for the honest feedback. Yes, our estimated processing time can take a bit longer for a number of different reasons but this is very rare. We'd love to dig into this with you if you have the time. Please don't hesitate to shoot me an email at [email protected]

3 / 5 Share

Nov. 19, 2022

This app was a major help with supplying problems and in general made my drop shipping life a lot easier.

Using app

6 months

Total reviews

15

Average rating

4.4

Developer Reply

That's really great to hear! Thanks for the positive feedback. I'd love to dig into your overall experience a bit more if you'd be willing. Please don't hesitate to shoot me an email at [email protected]

3 / 5 Share

Nov. 18, 2022

Cant remove your payment settings without adding a new one. Otherwise I don't have any other problems so i recommend that you don't add any payment methods because you CANT remove them.

Using app

4 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi there! Thanks so much for your feedback. Yes, this is actually something we're very close to pushing live in an upcoming update. This is simply a functionality issue that we're working on correcting. You'll be able to remove all methods of payment very soon.

3 / 5 Share

Nov. 16, 2022

easy to import products but sometimes just says importing... forever. other than that i would recommend

Using app

4 months

Total reviews

1

Average rating

3.0

Developer Reply

Hey there! Yes, this sometimes can happen when if a lot of products are being imported or the products have a lot of variants. This is an easy fix though, all you need to do is remove the product from your import list and import again. I hope that helps! Please don't hesitate to shoot me an email at any time: [email protected]

3 / 5 Share

Nov. 11, 2022

This app would help if you have money for a subscription but when you start from 0 it isn't really worth it

Using app

About 1 month

Total reviews

1

Average rating

3.0

Developer Reply

Hey there! Thanks so much for the honest feedback. I'd love to dig into this with you in more detail. Please keep an eye out for an email from [email protected]. I'll be reaching out shortly.

3 / 5 Share

Nov. 11, 2022

Seems good so far, but so far just starting so willl see in next coming days and months. Thanks a lot

Using app

4 months

Total reviews

1

Average rating

3.0

Developer Reply

Hey there! Thanks so much for the review. I hope your experience with Zendrop in the coming days and months are great. I'm going to shoot you an email here shortly to hopefully dig into your overall thoughts of the platform a bit more. I'll talk to you soon.

3 / 5 Share

Nov. 9, 2022

Starting to use zendrop for my platform. So far so good we shall see how it continues to go. Easy setup

Using app

3 months

Total reviews

1

Average rating

3.0

Developer Reply

Hey there! Thanks so much for the feedback, we appreciate it very much. I'd love to dig more into your overall experience with Zendrop so expect an email from me shortly. I hope to talk to you soon.

3 / 5 Share

Nov. 6, 2022

I was really excited about this app, I took the time to watch the meetings on YouTube to get ideas on how to better my experience. Some of the info was very helpful and I felt like I had a community. When it comes down to the actual process, I felt that it didn't live up to expectations. I ordered my first test product 4 days ago and I still cannot track the order. They give me a tracking number and it keeps saying unable to track. I am really glad I did this before anyone ordered from me because I would hate to come off looking like a fraud. I am a bit pissed because I spent all this time marketing the items and listing them in different places now I have to go back and remove them. Time wasted, but that's my fault because I should have ordered the test first. Also for the 1st tier-paid subscription, you really don't get a lot of benefits. I would think that they would offer really good benefits which would make people organically want to move to the next tier.

Using app

About 2 months

Total reviews

2

Average rating

4.0

Developer Reply

Hey there! Thank you so much for the honest feedback. The tracking numbers for products shipping from China generally don't have any updates for at least the first 3 days until they get scanned at the next checkpoint. For the plan benefits, I'd love to dig into that more with you so I'll be shooting you an email from [email protected]. I hope to chat with you soon.

3 / 5 Share

Nov. 4, 2022

é um aplicativo bem, intuitivo e simples de usar. me ajudou a colocar meus produtos na loja de maneira simples

Using app

About 2 months

Total reviews

1

Average rating

3.0

Developer Reply

Hey there! Thanks so much for the honest feedback. I'd love to touch base with you on how you think we can improve and what we can do to change this from a 3-star to a 5-star. Please don't hesitate to shoot me an email at [email protected].

3 / 5 Share

Nov. 2, 2022

Gives more information than DSERS, but costs alot for what it is. Also branding thats offered is only placing a thankyou card in the box its sending to customers. Would really benefit and be worth its price if branding could be placed on packaging or products.

Using app

3 months

Total reviews

1

Average rating

3.0

Developer Reply

Hey there! We also support private labeling and custom packaging, this is just something that is limited to our high volume seller program: Zendrop Select. It just takes up a lot of resources and requires an upfront cost. I'm going to shoot you an email here shortly to discuss in more detail.

3 / 5 Share

Nov. 2, 2022

In itself the app and website is pretty good. Well built and easy to import new products to your store. However, when signing up I was promised a "30 day free trial", but I only seem to be able to get a 7 day instead which is not a good way to welcome new people. For beginners this app has a expensive price for the paid plan which you will need to actually use it properly. Because of this I landed on a strong 3 stars since I can`t rate between 3 and 4 stars.

Using app

2 months

Total reviews

2

Average rating

4.0

Developer Reply

Hey there! Thanks for the honest review. You can use the app completely free using the Starter plan but we do offer the 7-day free trial to test out one of the paid plans. 30 days is something only offered when you have a promo code to apply. Please shoot me an email at joshua@zendrop letting me know where you saw the 30-day trial so I can help figure this out with you. Looking forward to hopefully hearing back from you soon.