All reviews

Rating Breakdown

  • 5
    84% (698 ratings)
  • 4
    7% (56 ratings)
  • 3
    2% (13 ratings)
  • 2
    1% (6 ratings)
  • 1
    7% (55 ratings)

Reviews with Text

  • 95% (785)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 22, 2025

Very helpful staff and I big variety of quality products. Totally recommend!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! We're glad you appreciate our support and product selection. Your recommendation means a lot!

5 / 5 Share

Feb. 20, 2025

Merjerrie was wonderful, helped me a lot with my issues.. the service is very good and the communication. THANK YOU

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We're so happy to hear that Merjerrie provided great support. We appreciate you!

5 / 5 Share

Feb. 20, 2025

Eine Super App mit sehr guten und schnellen Support, viele Grüße an Chris ;)

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback! We're glad you're enjoying the app and our support. We'll be sure to pass your greetings along to Chris!

5 / 5 Share

Feb. 19, 2025

insanely helpful!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear that! We're always here to help! 🚀😊

5 / 5 Share

Feb. 19, 2025

I am new to dropshipping and I am having quite a learning experience but dealing with kind people makes my day. "I had an amazing experience with Shiza from Zendrop! She was incredibly kind, patient, and took the time to answer all my questions in a simple and clear way. Customer service like this makes all the difference, and I truly appreciate her help. Thank you, Shiza!"

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're so happy to hear that Shiza provided kind, patient, and clear support. Learning dropshipping can be a journey, and we’re glad to be part of it with you. We appreciate you!

5 / 5 Share

March 8, 2025

Krisnalyn responds promptly and handles concerns with professionalism and courtesy. As a newcomer to Zendrop, I’ve had a great experience so far.

Store

MNM1

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that Rafaela provided quick, polite, and professional support. Welcome to Zendrop—we’re excited to have you on board!

5 / 5 Share

Feb. 14, 2025

Merjerrie was really helpful.

Using app

6 months

Total reviews

26

Average rating

4.9

Developer Reply

Appreciate your feedback! Happy to hear Merjerrie was helpful!

5 / 5 Share

Feb. 13, 2025

Good service, good and friendly support resolving any problems you could ever face.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad you had a positive experience with our support team.

5 / 5 Share

Feb. 12, 2025

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the glowing feedback! 🌟 I'm so glad you had a great experience!

5 / 5 Share

Feb. 12, 2025

Khubaib and Jcob are very helpful and kind! Nice experience overall!

Store

Highrix

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

I'm so glad to hear that Khubaib and Jacob were able to help you! It sounds like you had a great experience with their support. Thanks for sharing!

5 / 5 Share

Feb. 12, 2025

These guys are great - I found their chat bot to be a pain - but when I sent an email to thier support tema I got a response within 5 minutes that fully solved my issue.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

That's awesome to hear! It’s great that the support team was able to resolve your issue so quickly. While chatbots can be a bit tricky sometimes, it's reassuring that the email support came through for you. Thanks for sharing your experience!

5 / 5 Share

Feb. 11, 2025

Markgil was very friendly and he had great job to answer my question

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

I'm glad to hear that Markgil was helpful and friendly! It's always great when support staff can provide clear and friendly assistance. Let me know if there's anything else you'd like to share!

5 / 5 Share

July 7, 2025

Khubaib, Jacob AND Jo from zendrop had very good customer service, and they provided genuine help with my problem, instead of ignoring it/not really caring. about the issue. I really appreciated his help, and they explained in very understandable ways. Jo also helped me a lot and was so useful and quick with the support. although i struggled to find live chat in the zendrop app (which i want to blame zendrop platform for) when i found it and got to talk with Jo Anne Larga, it was just amazing. Truly recommend her and the two guys above!

Store

TUNIMAL

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

It’s awesome that Khubaib was able to help you out so effectively! Great customer service like that can make such a difference when you’re dealing with issues. Glad to hear your experience was so positive!

5 / 5 Share

Feb. 10, 2025

Very good app and customer support, particularly from Mariane.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your feedback! It's great to hear that Mariane provided you with excellent support. We're happy you're enjoying the app and the service.

5 / 5 Share

Feb. 8, 2025

fast and pro support!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad to hear you had a fast and professional support experience!

5 / 5 Share

Nov. 6, 2025

Hi, I've been away from my Shopify website for a few months and now I can't get into my Zendrop page. I paid for an annual subscription in May 2025 that lasts until May 31, 2026 (invoice no. 6E844B89-0016). Can you help me activate the account? Best regards, Knut Inge

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing this feedback! It’s great to hear that Zendrop’s support went above and beyond to help with your situation. Their willingness to offer a solution like adding two free months shows how committed they are to your success. You’re in good hands!

5 / 5 Share

Feb. 6, 2025

Great customer support, good service and makes fulfillment super easy.

Store

Revulve

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great feedback! We're glad to hear that Zendrop's customer support and service have made your fulfillment process easier. We appreciate your support!

5 / 5 Share

Feb. 6, 2025

Great service! And customer support is there to help at any time!

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive feedback! We’re thrilled to hear you had a great experience with Zendrop and our customer support. We’re always here to help! 😊

5 / 5 Share

Feb. 5, 2025

rappe antwoord!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words! We're so glad to hear that Markqil and the team were able to assist you quickly. We appreciate your support and recommendation!

5 / 5 Share

Feb. 4, 2025

great app overall, and the customer service is Amazing

Store

Zavos

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! We're thrilled to hear you're enjoying the app and the customer service. We’re always here to help!