Zendrop: AI Dropshipping & POD
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IT'S A GREAT EXPERIENCE AND I HOPE WE'LL KEEP WORKING TOGETHER AND MAKE MORE OF IT. THANKS
We feel the same way! So glad the experience has been great, and we're genuinely excited to keep growing alongside you. Here's to plenty more wins ahead. - The Zendrop Team
This review is specifically for Zendrop’s customer support. As a new dropshipper, I was exploring different products, apps, and workflows, and during that process I ran into a payment-related issue while trying Zendrop. What stood out to me the most was how professionally and patiently the support team handled everything. The entire experience felt smooth, respectful, and genuinely supportive. Every concern was addressed with clarity, and the guidance I received made the whole situation much easier to understand and resolve. A special thanks to Tessa and Jobelle for their assistance — their polite communication, quick responses, and willingness to help truly made a difference. It’s rare to come across such well-managed and customer-focused support. Highly appreciate the effort and the positive experience.
Thank you so much for this incredibly thoughtful review - we truly appreciate you taking the time to share your experience! It means a lot to hear that our support team was able to make your journey as a new dropshipper smoother and more manageable. We’re especially glad that Tessa (our bot) and Jobelle were able to provide clear guidance, quick responses, and the kind of respectful, supportive assistance that made a real difference for you. Your kind words motivate us to keep delivering the best support possible. Please remember, we’re always here whenever you need assistance - we’re happy to help every step of the way! -Darlene, Zendrop Customer Experience
We really appreciate you taking the time to share your experience with us! Having you as part of the Zendrop community means a lot. We're always here whenever you need support. - The Zendrop Team
Great products and prices. Would highly recommend to anyone looking to dropship. Thanks
Thank you so much for the recommendation and the kind words! Great products and prices are exactly what we strive to offer, and knowing you'd recommend us to other dropshippers makes our day. Best of luck with your store — we're always here if you need anything! - The Zendrop Team
Regardless of the difference between our time zones, I still appreciated the level of promptness and acknowledgement with back-and-forth correspondences to ensure the fulfilment team can proceed to resolve and complete in prep for shipment. My initial queries were quite technical with regards to how Zendrop works and I was surprised to the promptness in the responses containing detailed steps to follow. The information helped me understand the back admin better with the linked products.
Thank you so much for your kind review, we truly appreciate it! We’re glad our team could provide prompt, detailed support to help you move forward confidently. Wishing you continued success, and we’re always here if you need us! -Shiza, Zendrop
worked pretty easily
Thank you for your review, glad to hear it worked pretty easily that’s exactly what we aim for! Thanks again for sharing your experience, and we wish you continued success. -Shiza, Zendrop
Those five stars from the Dominican Republic truly mean a lot to us! We're glad to have you with us and we're always here whenever you need any help. - The Zendrop Team
Zendrop has been a game changer for my store. The product sourcing is simple, shipping is much faster than most suppliers, and the platform is very easy to use. It definitely helped me run my business more professionally. Highly recommend for anyone doing dropshipping
Thank you so much for the amazing feedback! We truly appreciate you taking the time to share your experience. It’s wonderful to hear that Zendrop has been a game-changer for your store and that you’re finding the sourcing process, shipping speed, and platform ease of use helpful for running your business more professionally. We’re always here to support you, so please don’t hesitate to reach out anytime you need assistance. Wishing you continued success in your dro -Darlene, Zendrop
It was really easy to set up and I just found the whole process really smooth. It allows me to not only keep track of what I’m selling but also allows me to sell it with ease.
That's exactly what we aim for — smooth, easy, and giving you full visibility over your sales! We're so glad the setup process was seamless and that Zendrop has been a helpful tool for running your store. Thank you for sharing this, and we're always here if you need anything! - The Zendrop Team
My experience with (Jo) has been more than satisfactory. I had a problem recovering my Zendrop account, and they recovered it perfectly for me. Now I can operate with their free plan and work with the Auto Fulfilment plan in the future
Thank you so much for sharing your experience! We’re really glad to hear that Jo was able to help you recover your account smoothly and get you back on track. It’s great to know you’re now able to continue operating on the free plan, and we’ll be here to support you whenever you’re ready to explore Auto Fulfillment in the future. Don’t hesitate to reach out anytime you need assistance - we’re always happy to help! -Zendrop
Straightforward processes and very helpful team when assistance is needed. Having a smooth relationship so far.
Thank you so much for your kind words! We truly appreciate you sharing your experience - it means a lot to us to know that you find the process straightforward and our team helpful. We’re glad to hear everything has been smooth so far, and please remember we’re always here whenever you need any assistance. -Zendrop
I LIke Zendrop. I have tried and still use a few other dropship suppliers but I have had the best experience with Zendrop. I think any criticisms levelled at them are universal to all the dropshippers (processing and shipping times, refund policies etc). Personally I find their customer service very helpful and responsive.Also, for us, linking products to our store is easier on Zendrop than any others we have used.
Thank you so much for the thoughtful feedback. We truly appreciate you taking the time to share your experience! It means a lot to hear that Zendrop has stood out among other suppliers you’ve used, especially when it comes to ease of product linking and the support from our customer service team. We’re always here to help and will continue doing our best to support you as you grow your store. Don’t hesitate to reach out anytime you need assistance - we’re happy to help! -Zendrop
Awesome
Thank you for leaving us 5-star review. We are really glad to hear you find our platform awesome. We wish you continue success ahead! - Zendrop
They solved my problem no cap took a while but I got an answer
Thank you for your feedback! We’re glad to hear that your issue was resolved and that you received the answer you needed. We truly appreciate your patience, and please know that we’re always here to assist you whenever you need support. -Zendrop
parece muy didactica y en shopify te van ayudando a utilizar y adecuar la app al sistema.
Hi there! Thank you so much for your kind feedback. We’re really glad to hear that you find it educational and that Shopify helps you easily use and adapt to the system. We truly appreciate you taking the time to share your experience. If you ever need any guidance or have questions along the way, please know that we’re always here and happy to assist you. -Darlene, Zendrop
I had an issue with my order and sent them a few emails ,they went above and beyond to solve this specially darlene. She was personally on this issue and updating me constantly. Thanks for your support
Hi Ahmed, thank you for taking the time to share your feedback. I'm sorry to hear about your experience, and I've personally reached out to you via email to understand what happened and see how we can make this right. We take this seriously and would love the opportunity to turn this around for you. — Darlene, Zendrop Customer Experience
Aparetly cool because i just started and i hope i cand get more sales
Wishing you lots of sales ahead! Glad to have you just getting started with us. - The Zendrop Team
Zendrop has been a game changer for my Shopify business. Their team is extremely responsive, professional, and always on point whenever I need help with fulfillment, tracking updates, customer issues, or product questions. What I like most is how fast their support is — they actually solve problems instead of giving generic replies. The platform is easy to use, orders process smoothly, and it’s helped me scale up my store a lot faster than I expected. If you’re serious about dropshipping and want a supplier/app that makes fulfillment way easier while keeping your customers happy, Zendrop is 100% worth it.
Thank you so much for such an amazing and detailed review! We truly appreciate you taking the time to share your experience. It’s wonderful to hear that Zendrop has been a game changer for your Shopify business and that our team’s responsiveness, professionalism, and hands-on support have helped you manage fulfillment and scale more smoothly. We’re especially glad to know that you value how quickly our team works to provide real solutions. Please know that we’re always here to assist you whenever you need support, and we’re excited to continue being part of your growth and success. -Zendrop
¡Muchas gracias por tomarte el tiempo de compartir tu experiencia con nosotros! Nos alegra tenerte en la comunidad de Zendrop. Estamos aquí siempre que necesites apoyo. - The Zendrop Team
Good app
Thank you for your feedback! We’re glad to hear that you’re enjoying the app. Please know that we’re always here to assist you whenever you need support. -Zendrop
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