All reviews

Rating Breakdown

  • 5
    95% (69 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (3 ratings)
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5 / 5 Share

Nov. 11, 2024

Awesome app. Handles most customer enquiries even better than a live agent, focused on converting questions to sales, available 24/7. Super intuitive admin panel, great insights from the dashboard. The value it delivers exceeds the cost by far. Overall, we are very happy with zipchat!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

L'outil est vraiment tres bien fait et permet de customiser des réponses client vraiment tres fine. Le service support et super reactif et concilliant. Je recommande les yeux fermés

Store

Gualap

Using app

29 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

Quick and easy setup - you can start prompting conversations right away. What surprises most is that the bot doesn't sound like a bot and customers think they talk with real person which makes the experience more genuine. The bot can be easily educated on how to answer on more specific inquiries. Overall it can help you gain more trust in your customers and of course increase the sales.

Store

Oh!Good

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 29, 2024

We use Zipchat on many stores. Great product, easy UX and super fast to use. Every new store we launch we add Zipchat, takes like 10-15 minutes to set it up and works wonders. Great to convert users on the fence and automate support.

Using app

Less than a minute

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2024

Been using Zipchat for a few months, great customer care. The AI feels super human and is great at talking and converting my clients. Recommended

Store

Helios

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

I have tested many, quite a few in fact, and I am currently in the testing phase. However, I must say that I am extremely impressed by the performance and the availability of support. Nowadays, this level of service is very rare, if not non-existent, and often you come across incompetence. This has been a refreshing experience!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2024

Zip Chat is simply amazing! It's incredibly easy to set up, and it seamlessly integrates into my business. What’s even better is that my customers have started complimenting the AI chatbot itself, which is something I didn’t expect. It handles inquiries smoothly and provides such a personalized experience that people think they’re chatting with a real person. It's really helped streamline customer support and get more orders in!

Store

B.L

Using app

14 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you a lot for your review, really appreciated and it's really rewarding to know our efforts in building a great product are appreciated!

5 / 5 Share

Sept. 25, 2024

Amazing AI Chatbot, great for sales and support. The team is super helpful, we customized it for a special use case I needed and the process took only 15 minutes. Highly recommended

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot!

5 / 5 Share

Sept. 23, 2024

Really cool, very innovative. It's awesome seeing how the AI learns, and really helpful features on the back end that allow you to refine the chat. I am curious to see how it develops and serves our business, but so far very impressed!

Store

Fil

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you a lot for your review, really appreciated and it's really rewarding to know our efforts in building a great product are appreciated!

5 / 5 Share

Sept. 20, 2024

Great app to automate support in multiple languages and dialect. The AI doesn’t hallucinates like it does in all the other apps we tried. Recommended.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Great AI chat and amazing support. Thanks ZipChat!

Using app

3 months

Total reviews

9

Average rating

4.8

Developer Reply

Thanks a lot for your review!

5 / 5 Share

Sept. 10, 2024

Great support, great app. I just installed and I'm already impressed. 100% recommend.

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks, we really appreciate your review.

5 / 5 Share

Aug. 5, 2024

Der Chat-Bot wird von unseren Kunden sehr gut benützt und die Antworten sind auch soweit in Ordnung. Wir mussten noch die eine oder andere Anpassung machen. Dies konnten wir entweder selber machen oder der Support war sehr schnell.

Using app

4 months

Total reviews

12

Average rating

4.9

5 / 5 Share

July 2, 2024

Zipchat turned out to be great for us. Of the different AI chatbots I have tested, this one seems to most often provide the most appropriate responses I want without the need for input. It really helped us reduce the amount of customer emails we were receiving and provide relevant information to increase the conversion rate. Also, the ability to have proactive chat is really interesting.

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello There, Thank you for your positive feedback! All the Best, Zipchat AI - Support Team

5 / 5 Share

July 2, 2024

ZipChat has increased the CX of our business! I'm using Zipchat in 6 stores and only pay for 1 subscription. Easy to set up and convenient!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello There, Thank you for your positive feedback! We are super happy we are providing you value. All the Best, Zipchat AI - Support Team

5 / 5 Share

July 1, 2024

Groupe très pro et très réactif

Store

Ma boutique

Using app

5 months

Developer Reply

Hello There, Thank you for your positive feedback! All the Best, Zipchat AI - Support Team

5 / 5 Share

June 23, 2024

Zipchat has been great for us so far. Out of the many AI Chatbots I've tested this one seems to provide the the most appropriate replies that I would want majority of the time without input. It has really helped in reducing the amount of customer emails we would receive.

Using app

4 months

Total reviews

22

Average rating

4.6

Developer Reply

Hello There, Thank you for your positive feedback! We're thrilled to hear that you find our app to be the best in its category. Our team works hard to make sure that our features are user-friendly and effective. All the Best, Zipchat AI - Support Team

5 / 5 Share

June 20, 2024

completely transformed my business... i was able to cut back on my customer service agents, and zipchat actually converted more customers than my live agents.... highly recommend

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello There, Thank you for your positive feedback! We're super excited that we could transform your business. Our team works hard to make sure that our features are user-friendly and effective. All the Best, Zipchat AI - Support Team

5 / 5 Share

June 18, 2024

Great support, product is solid and the price is right. All around great experience and value!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello There, Thank you for your positive feedback! Our team works hard to make sure that our features are user-friendly and effective. All the Best, Zipchat AI - Support Team

5 / 5 Share

June 17, 2024

L'impostazione è semplice e i risultati sono davvero smart. Le risposte sono veloci e dettagliate, ti permette di avere una reattività 7/24. Con la possibilità di recuperare i contatti degli utenti puoi approfondire e assisterli anche in un secondo momento direttamente.

Store

Madiva

Using app

About 1 month

Total reviews

4

Average rating

4.8

Developer Reply

Grazie mille per il feedback positivo! Siamo contenti che quello che stiamo costruendo sia di vostro gradimento. Il team sta lavorando giorno e notte per implementare nuove funzioni, siamo sicuri che vi piaceranno. A presto, Zipchat AI - Support Team