Zipchat AI Chatbot & Live Chat

March 3, 2026

Zipchat is user friendly, easy to understand and simple to implement. We were live with 3 brands in less then a day. Up to speed: They add new features that are actually useful quite often. It's really worth to check the changelogs. I definitely recommend it Zipchat!

Feb. 26, 2026

We tested Zipchat extensively, had a video call with support, set everything up according to the help section, and tried to optimize it over time. In summary, Zipchat probably works very well with mainstream shops, but less well with niche shops like ours. In fact, we lose potential customers every day who are “put off” by the AI's responses. Despite extensive subsequent response corrections as specified by the app, we were never able to stop this. We had the impression that these corrections were simply not taken into account. According to support, instructions must be accommodated in the very limited text field, which—according to support—is possible, but we were unable to do so in a way that allowed the AI to advise properly. The random suggestion of products is a lottery game, not a targeted action, so even when potential customers specifically ask for products for men, they are given random suggestions – so far, nothing specifically for them, even though it is explicitly stated in the product descriptions. Support kindly offered to put together customized instructions for us, which we unfortunately never received. We have therefore paused the chat in order to avoid losing more customers. We will cancel before the next renewal unless there is an update that significantly improves the situation.

Feb. 18, 2026

Wir sind absolut begeistert vom KI-Agenten von Zipchat! Der Sales Agent ist wirklich genial und hat unsere Website auf ein komplett neues Level gehoben. Seitdem er im Einsatz ist, werden Besucher viel gezielter abgeholt, Fragen sofort beantwortet und Interessenten deutlich effizienter durch den Funnel geführt. Was uns besonders beeindruckt: Extrem schnelle und präzise Antworten Klare Verkaufsführung ohne aufdringlich zu wirken Spürbar mehr qualifizierte Leads Deutlich höhere Conversion-Rate Der KI-Agent arbeitet wie ein echter Top-Sales-Mitarbeiter – nur rund um die Uhr verfügbar. Unsere Kunden fühlen sich sofort verstanden und professionell betreut. Für uns ist Zipchat ein echter Gamechanger im Online-Vertrieb. Wer seine Website nicht nur informativ, sondern verkaufsstark machen möchte, sollte diesen KI-Agenten unbedingt einsetzen. Absolute Empfehlung!

Feb. 17, 2026

Super easy to use and setup (do not tell anyone, particularly if you are agency =) ). Great results out of the box with very little intervention.

Feb. 17, 2026

Great onboarding with the team thanks to Anel for the great explanations ! cant wait to work more with you guys

Feb. 17, 2026

Great app for a fast and thriving e-commerce business. Zipchat takes a large portion of inbound queries from our customers, allowing our staff more time to process orders and deal with more challenging enquiries.

Feb. 16, 2026

Works really good!

Feb. 13, 2026

A very functional chatbot with a backend that is easy to use, intuitive, and well-designed. The interface makes it simple to manage settings and workflows, even for users without technical experience. Overall, it’s a reliable and efficient solution for streamlining communication and automation

Feb. 11, 2026

Absolute best app for our store. The technical support is excellent, the setup is highly intuitive, and it delivers tangible results from day one. An essential tool for anyone looking to scale their business with professional-grade automation.

Feb. 10, 2026

tutto bene we have an additional revenue with the ROI of 10 so can only recommend.

Feb. 10, 2026

Wij waren op zoek naar een Chatbot die snel en accuraat antwoorden geeft, en Zipchat is echt perfect!

Feb. 5, 2026

We’ve been using Zipchat for some time now and it’s been a solid addition to our store. It helps handle common customer questions quickly and keeps conversations moving without feeling robotic. Setup was straightforward, the AI responses are easy to train, and it’s noticeably reduced the amount of manual support we need to do day-to-day. Overall, it’s been reliable, effective, and well worth it.

Feb. 5, 2026

I have been loving the app for the heavy lifting it does for me that 24 hours 7 days a week can take care of my clients,

Feb. 5, 2026

Easy to use and platform is intuitively designed. The responses are good although we do actively review them to ensure they stay relevant.

Feb. 5, 2026

Feb. 4, 2026

We have tried other AI chatbots. ZipChat stands on easy to retrain (althought sometimes even after training it commits the same misake), the answers are technical and very human-like.

Feb. 3, 2026

ZipChat.ai is super easy to use and works great right out of the box. The chatbot feels natural, replies fast, and actually understands what visitors are asking. It helps answer questions, keep people engaged, and turn more chats into leads without extra effort. Simple setup, smart responses, and a great experience overall. Highly recommended!

Feb. 2, 2026

We have turned ZipChat into our customer service and sales agent. Increased sales and decreased customer interactions with our staff. We have increased sales, lowered overhead and our customers are getting fast accurate information.

Feb. 2, 2026

Descubrí Zipchat en sus inicios, me pareció una gran solución con un soporte magnífico. Lamentablemente hoy no puedo decir lo mismo y es una lástima porque la app tiene potencial, pero el soporte es lento e ineficaz. No he podido pasar del setup inicial.

Jan. 30, 2026

ottima app per allegerire carico assistenza clienti