All reviews

Rating Breakdown

  • 5
    95% (117 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 98% (120)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 2, 2025

We're really happy with Zipchat. The platform is super intuitive and efficient — it’s been a game-changer for our customer service and marketing automations. But what really makes the difference is the team behind it: helpful, fast, and genuinely kind. They've been incredibly supportive whenever we've had questions or needed help. It's a pleasure to work with people who care so much about their product and their clients. Highly recommended!

Store

Kuori

Using app

3 months

Total reviews

14

Average rating

5.0

5 / 5 Share

June 30, 2025

Makes me more money than it costs, this makes it a no brainer. The longer I use it the better it gets. Customers often think my operator is a human. Just set it up correctly and it is very impressive to see the conversations it has with my customers. Like AI, it is getting smarter and better ever day. Totally recommend.

Using app

About 1 month

Total reviews

29

Average rating

4.8

5 / 5 Share

June 25, 2025

This app is a game-changer! I didn't think it would be nearly as robust as it is but I can tell you with some very basic training and corrections, it has become such a go-to not only for people visiting out site but I even have one of our team members use it to ask questions when customers or influencers contact her directly. I can't wait to see what other features I can utilize but for now, I am beyond pleased with my experience and highly recommend Zipchat!

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 23, 2025

Been searching for a long time for a solution to having a good AI in Whatsapp and found it here. Very easy to set-up, great options to correct mistakes so the AI learns from it, very good customer service that combines humans (i think hehe) and AI. Can't recommend it enough

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

June 3, 2025

We’re so glad we found Zipchat AI Chatbot+. It’s streamlined our customer communication and the AI responses are impressively accurate. The WhatsApp campaigns are a powerful tool for boosting sales. Highly effective!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

May 28, 2025

After trying several AI chatbots over the years, I've been using Zipchat for almost two years now, and I can confidently say it's the best AI chatbot out there. Its flexibility in responses and the remarkably human-like quality of its interactions are truly impressive.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 22, 2025

Customer service just got a major upgrade thanks to Zipchat AI Chatbot+. We’re handling more inquiries faster, and the WhatsApp flows have increased our repeat customer rate. A total game changer for our store!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2025

This app has been a game changer for us. Zipchat AI Chatbot+ not only handles customer inquiries efficiently but also helps us stay connected through WhatsApp campaigns. Our response times have never been faster!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2025

Ottimo sistema. È più di un ChatBot: è un vero e proprio "collega". Gestisce i clienti in modo quasi impeccabile. A volte, come un vero e proprio umano, sbaglia, ma altrettanto impara

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2025

Zipchat AI Chatbot+ is a game changer! It’s like having a 24/7 customer service rep that never misses a beat. The WhatsApp automation flows are seamless, and the AI responses are spot-on. This app has definitely increased our response times and customer satisfaction. Highly recommended!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 18, 2025

I was a bit skeptical at first but Zipchat turned out to be one of the best apps we’ve added to our store, it started answering customer questions and helping close sales almost immediately. It handles repetitive support questions, saves us time, and improves the customer experience. Also, Carlo and Luca have been amazing, super responsive, helpful, and genuinely care about making sure we’re getting the most out of the app. Highly recommend!

Using app

About 2 months

Total reviews

6

Average rating

4.3

5 / 5 Share

May 9, 2025

ZipChat have been great. Very easy to set-up and you can add corrections/knowledge bases etc. Helps with sales a lot and also customer support

Store

Nuvio

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

April 29, 2025

The app works great. I love the integration with Whatsapp and the endless possibilities of personalizations inside the campaign manager. If you want to scale up your business, this is the app for you

Using app

27 days

Total reviews

13

Average rating

4.7

5 / 5 Share

April 25, 2025

Amazing Experience! Using ZipChat has been an absolute game-changer for me. The app is super intuitive and easy to use, and I genuinely love how smoothly everything works. Whether it's the design, features, or overall functionality—everything just clicks. I’ve had an amazing experience so far and highly recommend it to anyone looking for a top-notch chat app! Montreal, Canada

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 24, 2025

Zipchat is a game-changer. It’s incredibly easy to set up and instantly lightens the load for your customer service team. I’ve tested a few competitors, but Zipchat’s AI consistently delivers more accurate answers and better support for visitors. Excited to see what features come next!

Using app

42 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2025

consigliata

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2025

cool feature and really helpful for my business

Store

Amalfa

Using app

31 minutes

Total reviews

5

Average rating

5.0

1 / 5 Share

April 18, 2025

spammed me by sending me an email not to use their competition. After I recently signed up for their competitor. Stalkerish marketing at its finest. Couldn't care less if they actually offer a good product, I can't recommend a company that uses shady marketing practices. I can only imagine what they'd actually be doing with my data if I used them...

Using app

3 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for taking the time to share your thoughts. To clarify, no one on our team “spammed” you. What happened is that one of our sales reps came across your store, thought it looked great, noticed you were using another product, and reached out to the publicly listed email to start a conversation. That’s not shady — that’s exactly what good outreach looks like. We always aim to be respectful, direct, and relevant. As for Zipchat itself: this review doesn’t reflect the actual product or experience we provide, which is what this platform is meant to showcase. Zipchat is trusted and loved by thousands of users, and we take data privacy extremely seriously. Security is not just a priority — it’s a fundamental part of how we operate. We stand by our product and our approach, and we’re confident that anyone who tries Zipchat for what it truly is will see the difference. — The Zipchat Team

5 / 5 Share

April 2, 2025

very efficient. i like it.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2025

Zipchat AI has been a great addition to our business. It’s incredibly responsive, sounds natural and human, and does a fantastic job recommending products to our customers. Training the bot was surprisingly easy, and the customer support team has been nothing but helpful. Highly recommend!

Using app

6 days

Total reviews

8

Average rating

5.0