Zipchat AI Chatbot & Live Chat for Shopify

Zipchat AI Chatbot & Live Chat

AI chatbot, AI Chat for Sales & Support, all channels...
Rating
4.8
Feedback
177
Reviews
Chart
#430
Shopify

All reviews

5 / 5 Share
Feb. 17, 2026

Great app for a fast and thriving e-commerce business. Zipchat takes a large portion of inbound queries from our customers, allowing our staff more time to process orders and deal with more challenging enquiries.

Store Using app Total reviews Average rating
Finnmark Sauna 4 months 2 5.0
5 / 5 Share
Feb. 16, 2026

Works really good!

Store Using app Total reviews Average rating
The Pigment 7 months 4 5.0
5 / 5 Share
Feb. 13, 2026

A very functional chatbot with a backend that is easy to use, intuitive, and well-designed. The interface makes it simple to manage settings and workflows, even for users without technical experience. Overall, it’s a reliable and efficient solution for streamlining communication and automation

Store Using app Total reviews Average rating
Conte' Scarpe e Moda 7 months 4 5.0
5 / 5 Share
Feb. 11, 2026

Absolute best app for our store. The technical support is excellent, the setup is highly intuitive, and it delivers tangible results from day one. An essential tool for anyone looking to scale their business with professional-grade automation.

Store Using app Total reviews Average rating
cliCHair.ch 8 months 5 5.0
5 / 5 Share
Feb. 10, 2026

tutto bene we have an additional revenue with the ROI of 10 so can only recommend.

Store Using app Total reviews Average rating
pimpertz 7 months 6 5.0
5 / 5 Share
Feb. 10, 2026

Wij waren op zoek naar een Chatbot die snel en accuraat antwoorden geeft, en Zipchat is echt perfect!

Store Using app Total reviews Average rating
Little Roastery 14 days 7 4.7
5 / 5 Share
Feb. 5, 2026

We’ve been using Zipchat for some time now and it’s been a solid addition to our store. It helps handle common customer questions quickly and keeps conversations moving without feeling robotic. Setup was straightforward, the AI responses are easy to train, and it’s noticeably reduced the amount of manual support we need to do day-to-day. Overall, it’s been reliable, effective, and well worth it.

Store Using app Total reviews Average rating
Almanac Planting Co Almost 2 years 11 5.0
5 / 5 Share
Feb. 5, 2026

I have been loving the app for the heavy lifting it does for me that 24 hours 7 days a week can take care of my clients,

Store Using app Total reviews Average rating
From China with Love 11 months 3 5.0
5 / 5 Share
Feb. 5, 2026

Easy to use and platform is intuitively designed. The responses are good although we do actively review them to ensure they stay relevant.

Store Using app Total reviews Average rating
The M-ethod Skin 10 months 3 5.0
5 / 5 Share
Feb. 5, 2026

Store Using app Total reviews Average rating
SuperDokan 3 months 13 4.6
5 / 5 Share
Feb. 4, 2026

We have tried other AI chatbots. ZipChat stands on easy to retrain (althought sometimes even after training it commits the same misake), the answers are technical and very human-like.

Store Using app Total reviews Average rating
Twitter Bikes 7 months 13 2.6
5 / 5 Share
Feb. 3, 2026

ZipChat.ai is super easy to use and works great right out of the box. The chatbot feels natural, replies fast, and actually understands what visitors are asking. It helps answer questions, keep people engaged, and turn more chats into leads without extra effort. Simple setup, smart responses, and a great experience overall. Highly recommended!

Store Using app Total reviews Average rating
BIO PET 5 months 1 5.0
5 / 5 Share
Feb. 2, 2026

We have turned ZipChat into our customer service and sales agent. Increased sales and decreased customer interactions with our staff. We have increased sales, lowered overhead and our customers are getting fast accurate information.

Store Using app Total reviews Average rating
1 / 5 Share
Feb. 2, 2026

Descubrí Zipchat en sus inicios, me pareció una gran solución con un soporte magnífico. Lamentablemente hoy no puedo decir lo mismo y es una lástima porque la app tiene potencial, pero el soporte es lento e ineficaz. No he podido pasar del setup inicial.

Store Using app Total reviews Average rating
Dermedic 27 days 2 3.0
5 / 5 Share
Jan. 30, 2026

ottima app per allegerire carico assistenza clienti

Store Using app Total reviews Average rating
IntegroPet About 1 year 1 5.0
5 / 5 Share
Jan. 21, 2026

Great product so far

Store Using app Total reviews Average rating
Argos Home 12 days 4 5.0
5 / 5 Share
Jan. 15, 2026

Facilissima da usare, potentissima e supporto di massimo livello. Tutto il customer care ringrazia e il team marketing ha un superpotere in più con le campagne!

Store Using app Total reviews Average rating
Numa Milano 16 days 3 5.0
5 / 5 Share
Dec. 31, 2025

Great app, great support. Love that they keep on adding new features like email AI!

Store Using app Total reviews Average rating
Bayte 3 months 13 5.0
5 / 5 Share
April 2, 2026

I absolutely love Zipchat.ai and it is really working wonderfully as I train the assistant! Responds realistically, in the tone of my business. I'm able to make corrections if there is anything I want to change and will help me focus on other things. Carlo, Alessandro, Jean, and the team at Zipchat have been exceptional at helping me through the processes. Great investment.

Store Using app Total reviews Average rating
Epic Era Tees 3 months 7 5.0
5 / 5 Share
Dec. 12, 2025

Excellente solution en place depuis quelques semaines et qui est véritablement un outil dont il nous serait difficile de nous passer, aussi bien en avant-vente qu'en après vente ! Super job

Store Using app Total reviews Average rating
Pièces Détachées Frigo 3 months 6 5.0
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