All reviews

Rating Breakdown

  • 5
    95% (144 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (6 ratings)

Reviews with Text

  • 98% (148)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 4, 2026

Zipchat is incredibly easy to set up and integrates perfectly into our workflow. The interface is clean, intuitive, and works flawlessly from the start. We also appreciate how responsive and accessible the support team is (Alessandro): quick answers and real help when needed. Highly recommended this chatbot.

Store

Vaonis

Using app

4 months

Total reviews

6

Average rating

4.7

5 / 5 Share

Oct. 14, 2025

It's quite an intelligent AI - would recommend to other businesses. Good customer support too!

Using app

7 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 17, 2025

Had great experience with the setup, there are lots of options for customizing your chatbot.

Store

Mazno

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Tried a lot AI chat-tools. This one is by far the best. Improves every week and support is great. Recommed it!

Using app

About 2 months

Total reviews

15

Average rating

4.0

5 / 5 Share

Sept. 5, 2025

Fantastic Customer Support and AI Performance at ZipChat! We've had stellar experiences with ZipChat's customer service—always responsive and helpful when needed. Additionally, the app's AI chat feature is a standout, offering accurate responses and proactive sales initiatives. Highly recommend for efficient and effective communication needs!

Using app

1 day

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

if set up properly the bot will easily pay for itself increased trackable sales and also act as a valuable tool for your customers.

Store

Fonraya

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

Great app with a super helpful and reactive team behind it!

Using app

About 1 year

Total reviews

10

Average rating

4.9

5 / 5 Share

Aug. 14, 2025

Dopo aver testato numerose soluzioni per la live chat sul mio e-commerce, posso dire con certezza di aver finalmente trovato l’app giusta: Zipchat. L’intelligenza artificiale integrata è davvero ben sviluppata: risponde in modo preciso, contestuale e naturale alle domande dei clienti, migliorando concretamente l’esperienza utente sul sito. La configurazione è rapida e intuitiva, anche per chi non ha competenze tecniche avanzate. In pochi minuti è possibile avere un’assistenza automatizzata perfettamente funzionante e collegata al proprio catalogo. Un punto a favore importantissimo: il supporto clienti è eccellente. Sempre disponibili, reattivi e pronti a fornire assistenza efficace in caso di dubbi o personalizzazioni. Consiglio vivamente Zipchat a chi cerca una soluzione di assistenza clienti realmente basata sull’Intelligenza Artificiale, affidabile e professionale.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 5, 2025

Customer service seems great i cant wait to see my sales increase!

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

July 24, 2025

Zipchat has been a game-changer for our store. The AI chat engages visitors naturally and helped us close multiple sales we would’ve otherwise missed. Easy to set up, smart, and effective—feels like having a 24/7 sales rep on our site. Highly recommended!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 2, 2025

We're really happy with Zipchat. The platform is super intuitive and efficient — it’s been a game-changer for our customer service and marketing automations. But what really makes the difference is the team behind it: helpful, fast, and genuinely kind. They've been incredibly supportive whenever we've had questions or needed help. It's a pleasure to work with people who care so much about their product and their clients. Highly recommended!

Store

Kuori

Using app

3 months

Total reviews

14

Average rating

5.0

5 / 5 Share

June 30, 2025

Makes me more money than it costs, this makes it a no brainer. The longer I use it the better it gets. Customers often think my operator is a human. Just set it up correctly and it is very impressive to see the conversations it has with my customers. Like AI, it is getting smarter and better ever day. Totally recommend.

Using app

About 1 month

Total reviews

29

Average rating

4.8

5 / 5 Share

June 25, 2025

This app is a game-changer! I didn't think it would be nearly as robust as it is but I can tell you with some very basic training and corrections, it has become such a go-to not only for people visiting out site but I even have one of our team members use it to ask questions when customers or influencers contact her directly. I can't wait to see what other features I can utilize but for now, I am beyond pleased with my experience and highly recommend Zipchat!

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 23, 2025

Been searching for a long time for a solution to having a good AI in Whatsapp and found it here. Very easy to set-up, great options to correct mistakes so the AI learns from it, very good customer service that combines humans (i think hehe) and AI. Can't recommend it enough

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

June 3, 2025

We’re so glad we found Zipchat AI Chatbot+. It’s streamlined our customer communication and the AI responses are impressively accurate. The WhatsApp campaigns are a powerful tool for boosting sales. Highly effective!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

May 28, 2025

After trying several AI chatbots over the years, I've been using Zipchat for almost two years now, and I can confidently say it's the best AI chatbot out there. Its flexibility in responses and the remarkably human-like quality of its interactions are truly impressive.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 22, 2025

Customer service just got a major upgrade thanks to Zipchat AI Chatbot+. We’re handling more inquiries faster, and the WhatsApp flows have increased our repeat customer rate. A total game changer for our store!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2025

This app has been a game changer for us. Zipchat AI Chatbot+ not only handles customer inquiries efficiently but also helps us stay connected through WhatsApp campaigns. Our response times have never been faster!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2025

Ottimo sistema. È più di un ChatBot: è un vero e proprio "collega". Gestisce i clienti in modo quasi impeccabile. A volte, come un vero e proprio umano, sbaglia, ma altrettanto impara

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2025

Zipchat AI Chatbot+ is a game changer! It’s like having a 24/7 customer service rep that never misses a beat. The WhatsApp automation flows are seamless, and the AI responses are spot-on. This app has definitely increased our response times and customer satisfaction. Highly recommended!

Using app

3 months

Total reviews

3

Average rating

5.0