Zipchat AI Chat & AI Chatbot

Dec. 2, 2025

Very good customer service, the app is very easy to use and helpful, bringing us more orders, and we also recommend it to our friends.

Nov. 27, 2025

Wonderful app! It saves a lot chunk of our time. Live saving before Christmas :) Love it!

Nov. 19, 2025

I’ve been using Zipchat for my Shopify store since April 2024, and it has significantly reduced the time I spend on customer support. The AI handles most questions accurately and instantly, which has noticeably improved conversions. Setup was quick, and the interface is simple to use. Overall, Zipchat has become one of the most effective and reliable tools in my store’s workflow.

Nov. 18, 2025

Nov. 12, 2025

They were very helpful. They resolved a request I had without any problems. It was a most useful application. I would also like to thank Alessandro very much.

Nov. 6, 2025

We have been using ZipChat for around 2 months now and I have to say, it's really impressive. Even 'out of the box' the AI does a fantastic job of responding to customers questions, making recommendations etc. and the responses are far superior to a lot of 'chatbots' I have come across, even for huge corporates. There are then several ways you can train the AI through simple steps to make it even better, and the app has some fantastic features to help you make the most of its capabilities. The level of support has also been second to none. Alessandro has been super helpful in helping getting everything set up and providing advice on how to get the most out of the app. Overall a fantastic app and amazing support. Really exited to see what it can do over time as it continues to learn and we can really start to embed it as a member of the team.

Nov. 3, 2025

Exceptional product. Thank you Zip-Chat team. Been using ZC for four weeks, and the AI has over 600 replies, with a conversion rate of 20% and average spend of £130.00GBP. The AI has learnt very quickly the product range and its incredibly helpful, efficient and cost-effective. Anyone not using ZipChat is losing out on incredible value.

Oct. 15, 2025

Amazing app. Very good to use!

Oct. 15, 2025

After a long search for the right AI chat solution for our store, we finally found Zipchat ***and it’s been outstanding***. We even considered custom-developing our own tool because nothing else out there met our needs, but Zipchat exceeded every expectation. The setup was seamless, the AI performs impressively well, and the support team has been phenomenal: quick, helpful, and genuinely committed to our success. After using it for the past month, it’s clear Zipchat is a first-class solution both in functionality and service. Highly recommended!

Oct. 15, 2025

Zipchat is incredibly easy to set up and integrates perfectly into our workflow. The interface is clean, intuitive, and works flawlessly from the start. We also appreciate how responsive and accessible the support team is (Alessandro): quick answers and real help when needed. Highly recommended!

Oct. 14, 2025

It's quite an intelligent AI - would recommend to other businesses. Good customer support too!

Sept. 17, 2025

Had great experience with the setup, there are lots of options for customizing your chatbot.

Oct. 22, 2025

Tried a lot AI chat-tools. This one is by far the best. Improves every week and support is great. Recommed it!

Sept. 5, 2025

Fantastic Customer Support and AI Performance at ZipChat! We've had stellar experiences with ZipChat's customer service—always responsive and helpful when needed. Additionally, the app's AI chat feature is a standout, offering accurate responses and proactive sales initiatives. Highly recommend for efficient and effective communication needs!

Sept. 1, 2025

if set up properly the bot will easily pay for itself increased trackable sales and also act as a valuable tool for your customers.

Aug. 28, 2025

Aug. 27, 2025

Great app with a super helpful and reactive team behind it!

Aug. 14, 2025

Dopo aver testato numerose soluzioni per la live chat sul mio e-commerce, posso dire con certezza di aver finalmente trovato l’app giusta: Zipchat. L’intelligenza artificiale integrata è davvero ben sviluppata: risponde in modo preciso, contestuale e naturale alle domande dei clienti, migliorando concretamente l’esperienza utente sul sito. La configurazione è rapida e intuitiva, anche per chi non ha competenze tecniche avanzate. In pochi minuti è possibile avere un’assistenza automatizzata perfettamente funzionante e collegata al proprio catalogo. Un punto a favore importantissimo: il supporto clienti è eccellente. Sempre disponibili, reattivi e pronti a fornire assistenza efficace in caso di dubbi o personalizzazioni. Consiglio vivamente Zipchat a chi cerca una soluzione di assistenza clienti realmente basata sull’Intelligenza Artificiale, affidabile e professionale.

Aug. 5, 2025

Customer service seems great i cant wait to see my sales increase!

July 24, 2025

Zipchat has been a game-changer for our store. The AI chat engages visitors naturally and helped us close multiple sales we would’ve otherwise missed. Easy to set up, smart, and effective—feels like having a 24/7 sales rep on our site. Highly recommended!