Zipchat AI Chatbot & Live Chat

I've tried other Ai Chatbots and I'm so happy with ZipChat! I love how ZipChat actually recommends products for customers with great accuracy. It goes beyond expectations with very specific responses and even in other languages. I've been blown away at how ZipChat can seamlessly follow any flow in the conversations with a very natural responses. It's cut down tremendously on my customer response work and the "Track My Order" feature is one that knocks out a huge chunk of customer issues. I can't wait to see what they add next.

Excellente application ! Pratique, les réponses sont parfaites et surtout ! la possibilité de modifier des réponses pour que l'IA apprenne est vraiment un + ! Je recommande les yeux fermés !

Very good value ! Works well if you train it well, add manual corrections of first 100 conversations and then it delivers very good value on 95% of cases !

We've been using Zipchat across our stores and it's been a great asset so far. Its capacity to offer 24/7 self-service support in any language has been a significant time-saver for us and has improved our CS efficiency. The app is straightforward to set up and tracks conversions from the chat. This feature has given us a better understanding of our customer interactions. One of the standout features for us is its self-learning capability. We were able to make minor corrections based on initial chats on our website, and the app adapted accordingly. This has helped keep our customer interactions relevant and effective. We recommend Zipchat to any e-commerce business aiming to enhance their user experience. It not only improves customer engagement but also reduces the number of tickets, making our operations more efficient. A very valuable tool for any business looking to improve their customer service!

Best app to answer the customers 7d/7, answers quality is really good and it bring us more conversions without efforts!

Adding ZipChat to my Shopify store was a great move! It was straightforward to set up and it's simple to use. The chat is super handy for customers. They can find products faster or ask questions about the store and policies and give to your customers 24/7 live replies!. Excellent, I recommend it.