Zipchat AI Chatbot & Live Chat for Shopify

Zipchat AI Chatbot & Live Chat

AI chatbot, AI Chat for Sales & Support, all channels...
Rating
4.8
Feedback
177
Reviews
Chart
#430
Shopify

All reviews

5 / 5 Share
Aug. 2, 2023

One of the first and best AI chatbots in Shopify that continues to improve day by day. My team spent about a month making edits and training the bot, and now it generates profit. In the past 2-3 weeks, we haven't even needed to monitor the chats, yet the bot still works and makes money! In Uzbekistan, there are 3 languages that customers use: Uzbek Latin, Uzbek Cyrillic, and Russian. I'm not sure how, but our bot is able to handle all of them. Anyway, it's better to invest $250 in this bot and stay current with new technologies, rather than paying a student $500-700 who might leave the job unexpectedly. I also had the pleasure of meeting the best CEO of CEOs, Michael. He is a good, supportive, and polite guy who works tirelessly to make his bot the best of the best. Keep up the great work!

Store Using app Total reviews Average rating
Chado About 2 months 8 5.0
5 / 5 Share
July 21, 2023

Amazing app. Really, all it takes is trying it out to see its incredible potential! An ultra-responsive, even proactive, support that continually improves its services! It makes all other chatbots look like outdated applications!

Store Using app Total reviews Average rating
Mool About 1 month 2 4.5
Developer Reply

Thank you so much for the fantastic feedback! 🚀 We're so happy to hear you're finding ZipChat to be super responsive and always improving. It's fantastic that we're standing out from the crowd. 🌟 Thanks for trying out ZipChat and being part of our community!

5 / 5 Share
July 19, 2023

Installs easy and has greatly reduced staffing needs for basic customer sales and service. Their support is also very responsive to any suggestions you may have.

Store Using app Total reviews Average rating
Burger Motorsports Inc About 2 months 7 5.0
5 / 5 Share
July 14, 2023

Excellent new service that is absolutely killing it. We love this chat and how easy it is to train it on new information. We have some feature requests but it's still new and they're actively improving the service. We fully intend on sticking around as long as it stays financially reasonable for us and the value trade remains.

Store Using app Total reviews Average rating
WREKD Co. 3 days 6 5.0
5 / 5 Share
June 16, 2023

I've tried other Ai Chatbots and I'm so happy with ZipChat! I love how ZipChat actually recommends products for customers with great accuracy. It goes beyond expectations with very specific responses and even in other languages. I've been blown away at how ZipChat can seamlessly follow any flow in the conversations with a very natural responses. It's cut down tremendously on my customer response work and the "Track My Order" feature is one that knocks out a huge chunk of customer issues. I can't wait to see what they add next.

Store Using app Total reviews Average rating
Mighty Wallet 16 days 10 4.2
Developer Reply

Thanks for the glowing review! We're very happy to hear how much you're loving ZipChat. It's great to know our product recommendations and multi-language support are hitting the mark. 😍 Excited for you to see what's next. Thanks for being a part of our ZipChat community!

5 / 5 Share
May 26, 2023

Excellente application ! Pratique, les réponses sont parfaites et surtout ! la possibilité de modifier des réponses pour que l'IA apprenne est vraiment un + ! Je recommande les yeux fermés !

Store Using app Total reviews Average rating
Kaitsuko About 8 hours 5 4.2
5 / 5 Share
May 25, 2023

Very good value ! Works well if you train it well, add manual corrections of first 100 conversations and then it delivers very good value on 95% of cases !

Store Using app Total reviews Average rating
Le Petit Lunetier 13 minutes 5 5.0
5 / 5 Share
May 25, 2023

We've been using Zipchat across our stores and it's been a great asset so far. Its capacity to offer 24/7 self-service support in any language has been a significant time-saver for us and has improved our CS efficiency. The app is straightforward to set up and tracks conversions from the chat. This feature has given us a better understanding of our customer interactions. One of the standout features for us is its self-learning capability. We were able to make minor corrections based on initial chats on our website, and the app adapted accordingly. This has helped keep our customer interactions relevant and effective. We recommend Zipchat to any e-commerce business aiming to enhance their user experience. It not only improves customer engagement but also reduces the number of tickets, making our operations more efficient. A very valuable tool for any business looking to improve their customer service!

Store Using app Total reviews Average rating
Sweet Plaid™ 32 minutes 2 5.0
Developer Reply

Thanks for the fantastic feedback! We're glad to know that ZipChat is making a difference across your stores. It's awesome to see it's a time-saver and is boosting your efficiency. 😄 Your recommendation means a lot to us. Thanks for being a part of the ZipChat community!

5 / 5 Share
May 24, 2023

Best app to answer the customers 7d/7, answers quality is really good and it bring us more conversions without efforts!

Store Using app Total reviews Average rating
OHMYCASE 3 minutes 4 5.0
5 / 5 Share
May 24, 2023

Adding ZipChat to my Shopify store was a great move! It was straightforward to set up and it's simple to use. The chat is super handy for customers. They can find products faster or ask questions about the store and policies and give to your customers 24/7 live replies!. Excellent, I recommend it.

Store Using app Total reviews Average rating
Ozayti 5 minutes 1 5.0
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