AdRoll Marketing & Advertising
All reviews
Made it very easy to sync customers and product to make dynamic ads, etc. Support was available when we ran into an issue integrating it with our Shopify store, as we had a different type of account with Adroll that needed to be sorted. Had it fixed in 15 minutes.
Integration is easy to set up and customer service is 24/7 available. Rishiraj was really helpful and guided me through all the steps.
Excellent customer service. I've had to used then a few times - and every time they were able to help me resolve my problems. Quick and brilliant service.
I absolutely love Adroll. It is very liberating and a great learning experience to add this skill to my growing business. The team is super supportive and always available to assist.
AdRoll is an excellent app and the service is absolutely fantastic. Would definitely recommend it to anyone looking for retargeting.
Easy to use and easy to install. I would definitely recommend it to anyone using AdRoll on Shopify.
The app is really plug and play. It is easy to configure, it optimizes itself and if you need help the support is the BEST!
Adroll has one of the best customer services. They were very patient and able to solve any issues in a timely fashion.
Very helpful live chat and great to get my first campaign underway. Clear and concise about how to use the platform and hoping to see results soon!
Good support, fast and reliable. The support staff always makes sure my problem is resolved, and follow up if things need to be escalated.
Excellent customer service, the AdRoll Team helped us solved our account issue and was patient and polite the whole time. Definitely recommend.
We were having issues connecting our store manually, but AdRoll support are always super helpful & this app made connection seamless!
I had a problem with how my ads were being created on this App. I used the Live Chat option and was able to get my problem solved in under 15 minutes and solutions to things I didn't know I needs. The Live Chat and Customer Service were Awesome. Thank you!
My store speed collapsed after installing this app, which is a shame because the app seemed like it would be quite useful. Have deleted.
Hello there, This is Ewa from AdRoll's Marketing team. I'm very sorry to hear about your experience with the Shopify App integrated with AdRoll. This should not have happened; have you had a chance to see the email sent by our colleague, Rishiraj, on the issue? I have also followed up with you directly, let's get it investigated. If you have some time, I’d love to offer my help if you need it and learn more about what we could do to improve our product and service to earn your recommendation. Cheers, Ewa
I use this app to help me run digital ads. I don't have the time or resources to set them up myself and manage. This app makes it much easier. Their customer service is also great!
The AdRoll is the easiest and the best app I ever used. Their support are fast and effective with communication. Prerana from AdRoll team was very helpful. Highly recommended.
Easiest integration. It helps to pull Shopify audience data into AdRoll directly. Anthony from AdRoll team was very helpful in helping with pixel implementation.
I am giving AdRoll's app 5 stars because this was the fastest product feed integration I have seen. We had few hiccups getting a campaign launched, but their online chat support quickly handled the issue for us. Really happy we signed up.
While not the easiest app to understand the customer service is unlike anything else. They go above and beyond and take the time to walk you through each step. They make sure you feel comfortable navigating their app and offer screenshots and other tools to help as you need.
I downloaded this app to assist with marketing my online store products and it was a very easy integration to shopify
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