AfterShip Order Tracking
Reduce WISMO with branded order tracking
Rating
4.4
feedback
1,225
chart
#493
All reviews
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March 4, 2026
Feb. 14, 2026
Feb. 8, 2026
Great app with very helpful support. Karan from AfterShip support was patient, professional, and solved my CSV tracking import issue quickly. Saved me a lot of time. Highly recommended.
Feb. 2, 2026
Great app. Lots of features, superb customer service - customers love using it!
Jan. 28, 2026
Jan. 23, 2026
The app has inconsistence performance with identifying the carriers from time to time, but the support is great: responding fast, providing insights into the system and not letting it go until everything is fixed!
Jan. 23, 2026
Jan. 16, 2026
Dec. 25, 2025
this is the so bad app you pay more for nothing just for nothing there is no cancelation button in the app do you imagine and afership tracking app i had pro plan and app said me that i cant downgrade this is joke i think if you install this you are not free to choose plan they preapare plan for you and dont accept cancel the minumum star is 1 if there is 0 ...........
Dear Customer, Thank you for reaching out to us. We prioritize cancellation requests and for your convenience this option is available directly within the app where merchants can easily submit cancellation or downgrade requests from the Billing section, in line with Shopify’s billing policy. All merchants are free to choose, upgrade, downgrade, or cancel plans based on their business requirements. Please note that while upgrades take effect immediately & downgrades are applied at the end of the current billing cycle. Upon reviewing your account, we see that you contacted our support team on December 26th and your plan was canceled on the same day. As the invoice had not yet been generated through Shopify billing we requested some time for the refund process to complete. Subsequently, on December 30th, the refund was successfully processed to your original payment method as requested. You were initially subscribed to our $1 promotional plan for November 2025, which allowed flexibility to downgrade at any point within the billing cycle to a plan better suited to your needs thereby avoiding charges for a subscription you no longer required. For future reference, we recommend reviewing the feature and pricing comparison available within the app and we truly appreciate the feedback you’ve shared. As mentioned above your refund has already been processed and we have addressed your query accordingly. If you need any further information about our available plans or require assistance in the future, please feel free to reach out we’d be happy to help. Kind regards, Harsh Saxena Team AfterShip
Nov. 20, 2025
Aftership has been great.. The support from them and the availabilty to get on a call and ask questions whne needed has been amazing. Our Team with Aftership has gone above and beyond making sure that we are able to utalize every part of the software and maintain the service to our customers that we need to maintian a great customer experiance.
Nov. 14, 2025
Nov. 1, 2025
Sadhan provides excellent and professional service in a quick manner! Thank you so much. This app is very good and the tracking page is professional.
Store
Stella Harte
Using app
About 1 hour