AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.8
feedback
4,730
chart
#283
All reviews
Rating Breakdown
Feb. 24, 2021
Love this app helps me keep track of all my shipping in one place and now I have the notifications set up, I hardly get any shipping queries from my customers. Also great customer support as well very friendly and helpful.
Feb. 24, 2021
The app has great features and is easy to navigate and hook up with a shopify store. Had a few questions and the support was super helpful.
Feb. 24, 2021
First off, I am totally new to dropshipping. I haven't even completed my store yet. So I know absolutely NOTHING about any of this. I reached out to AfterShip's customer support about tracking and how it actually worked. Pawan responded so quickly and actually helped me learn something new and helpful. He even helped me answer questions about how dropshipping works even though it wasn't quite related to tracking. I am not the type of person to ever even leave a review, but the fact that I felt so lost trying to do all of this, and someone actually nicely helped me untangle this mess in my brain meant a lot. All of that to say, thank you AfterShip and Pawan for your amazing customer service!!!!!!!!!
Feb. 24, 2021
Absolutely brilliant app and support. With the help of your representative Harshvardhan I could get all my issues resolved in minutes. He was very supportive and stayed connected till the end. 5-star customer service.
Feb. 24, 2021
help me out for a long long time (may be 3 hours of teaching ) Until everything set up properly. Step by Step helping. Excellent and awesome service. Highly appreciate . Thank you so much
Feb. 22, 2021
I am intending to use this app for my customers to track their orders. The app worked fine in my testings and helped me reduce the effort. The support is great to thank you for that
Feb. 20, 2021
Had an issue with rebranding my site and the tech support team was there to help within minutes. Super helpful
Feb. 20, 2021
I needed help with my account. I spoke to a representative who helped me get everything in order. Thank you so much Anurag.
Feb. 19, 2021
It helps us track customers order without a hassle. It is easy to use and the support team is very helpful.
Feb. 19, 2021
Great, the customer service responds very fast and helps to find a possible solution for a problem on your webshops!
Feb. 19, 2021
Very nice app and customer is supportive and helpful very nice app i will recomend this app use this
Feb. 18, 2021
This app solved some of the compliance issues we had with allowing customer self service, the only trouble we ran into was on attempting to setup and invitations of additional users. One of the invited users somehow created a separate instance. Customer support was extremely quick with response and we were able to resolve the issue immediately.
Hello, Thank you for your kind words. We are really eager to know how we can make your experience a 5 star one. You can always reach out to us via the chat option available on your account or email us at [email protected]. We are available 24 X 7. Kind regards, Mukul Saxena
Feb. 17, 2021
This seams a pretty good app. I did not like the fact that they never specified pricing until I got close to the end of trial. They do have a free subscription which allows you track 50 orders but there is another plan selected by default which costs 9 USD a month or 9.99 USD a month. Overall it is a good and simple to use app. I would recommend
Feb. 17, 2021
Very responsive customer service. The advisor solved my problem very quickly. I am really satisfied with your service
Feb. 16, 2021
awesome customer service and on top the i really like the app an would gladly recommend this amazing app
Feb. 16, 2021
They helped me with a very complicated issue of courier and updating my tracking information. They were quick through live chat, and very pleasant to work with!
Feb. 14, 2021
Fast and very helpful customer service. Riyaz helped us connect the AfterShip App with another one, so we can continue to explore the App.
Feb. 13, 2021
Very good and helpful yooo ooooooooooooooooo oooooooooo oooo oooooooo o o o o o o o o o o o o weweeo o
Feb. 12, 2021
I've just set the app up and had a few bumps in the road, the chat team were great, sorted everything out, really helpful and looks great on the store
Feb. 11, 2021
Perfect. I just downloaded it and I was able to track the shipments from shipping to delivery. Also, my customers were able to track their orders right from shipping time to delivery time. I woul;d recommend it for others who are in need of tracking shipments.
Hello, Thank you for your feedback. We always try to provide best-effort support in order to provide the best experience. Please feel free to reach us. We are available 24x7. Regards, Mukul Saxena