All reviews

Rating Breakdown

  • 5
    83% (3,945 ratings)
  • 4
    9% (439 ratings)
  • 3
    2% (98 ratings)
  • 2
    1% (38 ratings)
  • 1
    4% (210 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Jan. 2, 2020

rien de gratuit vous oblige à un teste de 14j .......................................................

Using app

4 minutes

Total reviews

9

Average rating

3.7

4 / 5 Share

Dec. 29, 2019

is actually hard to use I couldn't understand it. it should have more leads or instructions to use it correctly.

Using app

About 1 hour

Total reviews

1

Average rating

4.0

3 / 5 Share

Dec. 29, 2019

im not good with code so it not working but ill have to copy and paste some codes or somthing so ill try it soon

Using app

7 months

Total reviews

1

Average rating

3.0

4 / 5 Share

Dec. 29, 2019

I used AfterShip to help my Clients Track there orders and Its amazing how its yeilding positive reviews on from my clients side. Thanks for the amazing work

Store

Outalux

Using app

2 months

Total reviews

1

Average rating

4.0

1 / 5 Share

Dec. 28, 2019

A pop up is telling me I need to change my Pass Word? I haven't created a password as yet to consider making a change?

Using app

8 months

Total reviews

2

Average rating

3.0

1 / 5 Share

Dec. 20, 2019

What I really hate is a premium priced app with horrible support. You know when they don't answer your question. I can't say anything about the app as for me it didn't work and I didn't get the answers I was looking for. So cannot use it and probably will stop trying.

Using app

27 days

Total reviews

19

Average rating

3.9

1 / 5 Share

Dec. 19, 2019

Waste of time - stopped supporting my major courier, to quote their support "as of now". Wasted couple hours setting it all up. Installers beware - Royal Mail is not supported in this app "as of now"

Using app

16 days

Total reviews

5

Average rating

3.4

3 / 5 Share

Dec. 11, 2019

Update: Finally they handed over the technical department, hoping to solve my problem. I just don't want our request to be answered perfunctorily. If there are no mistakes, I think this APP should be the best tracking

Using app

Over 1 year

Total reviews

2

Average rating

4.0

1 / 5 Share

Dec. 7, 2019

It didn’t bring in the tracking numbers. Only 6 random ones all of pending status but nothing that was useful at all. Waste of time.

Using app

About 1 hour

Total reviews

1

Average rating

1.0

2 / 5 Share

Dec. 5, 2019

The app is good, but the incorrect phone number for Fedex UK is embedded in the customers notifications, which means all our customers contact us complaining they cannot get through to Fedex to arrange a new delivery. Aftership claims they cannot change this until Fedex contacts them with an update. We have used Fedex UK for 11 years and the phone number used by Aftership has never been in use. The app is useless to us until the correct information is added.

Using app

2 months

Total reviews

28

Average rating

2.1

4 / 5 Share

Dec. 3, 2019

No sales yet but seems like a good app so far. Customer service seems like it would be good. Try it you’ll like it.

Using app

20 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 1, 2019

I used to notify my customers one by one and manually. AfterShip has helped me tremendously. Great app

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 23, 2019

App works well so far however still trying to work on the operation and understanding how it works. For an app that is free to use, so far it's alright.

Using app

6 months

Total reviews

1

Average rating

4.0

1 / 5 Share

Nov. 18, 2019

I used this app, it's so bad. I can't import my ship imformation. It's always failed. And there is something wrong about the sync with shopify, not all order s are sync.Some orders are missing.And I can't connect the customer service.

Using app

About 2 months

Total reviews

1

Average rating

1.0

3 / 5 Share

Nov. 7, 2019

The tracking button looked ugly on my Tracking Page in Shopify. I was unable to customize it. Hopefully, the competitors have done a better job in this regard.

Using app

About 11 hours

Total reviews

3

Average rating

1.7

4 / 5 Share

Nov. 5, 2019

AfterShip has great customization for an order tracking app! And it looks clean, does its job pretty well in my opinion!

Using app

About 1 month

Total reviews

1

Average rating

4.0

3 / 5 Share

Oct. 4, 2019

After many hours, I could only install with this video: https://www.youtube.com/watch?v=336ofTktPwk The app is good but should be clearer how to install. I will start using to test

Using app

7 days

Total reviews

5

Average rating

4.2

1 / 5 Share

Oct. 3, 2019

so complicated not worth the headache. Literally so many different youtube videos and then instructions on website dont even correlate.

Using app

13 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Dear user, can you please reply to the email that we sent? Please help us with your availability, we will make sure every concern is addressed on a call.

1 / 5 Share

Sept. 29, 2019

THIEVES!! I have been trying to delete this app for almost 10 mins now and I am being told that my password is incorrect (when it is not). I have been redirected almost 4x and this is unacceptable! The app does not integrate well into my website and I cannot change the skin color, so I do not want it and it redirects my customers from my website.

Using app

5 minutes

Total reviews

3

Average rating

3.0

Developer Reply

Thank you for an honest feedback. Please check your email address and kindly reply, if you are still facing the issue please do let us know.

4 / 5 Share

Sept. 25, 2019

Good app. Only problem I have is it takes time to load the script for the track order button to appear in my track order page.

Using app

6 months

Total reviews

8

Average rating

4.9