AfterShip Order Tracking
All reviews
Ankit was fantastic today. He was very helpful and we are happy to be using AfterShip.
Works very good :). Support team answers very fast. Thanks!
Saransh helped me with activating a special promotion.
thanks very much for Ankit's very good service .
AfterShip is a great app to connect to your store and help communicate with your customers. I started with them because they were one of the few that connected with our regional carrier in the Midwest - Spee Dee Delivery. Have since found many useful tools in the app including a tracking site that I added my menu for my customers to track their package easier. I would highly recommend checking it out!
Had a couple of issues setting it up, contacted the support team and they were quick to respond & solve the issue. Shreyasi was particularly helpful in helping us set up our account.
Priya was super helpful and responded to me very quickly! Very pleased and highly recommend.
They were very helpful! I love this app, I highly recommend it! Kind and very helpful.
Customer Service is outstanding and quick to reply.
Nitin helped me out and he was very helpful!
We have been using this APP for a long time and have a good experience.
My shop is not trading yet, but the app look sleek and easy to navigate. Deep was very helpful. So far so good
The platform is very powerful and is competitively priced. Nitish, the customer service rep that helped me get setup was very informative and helpful.
There was an small issue with the quota allocation but it was sorted out swiftly by their technical team . I have try to use a different app before but it messed up my navigational menu . AfterShip seem to work OK with my theme , is not interffering at all . So far I'm happy !
Saransh resolved my issue in no time. Great experience!
Anmol was very helpful is allowing me to understand what my issues were and how to fix them. With Tik Tok's support being so poor, AfterShip customer service was a great alternative!
Brilliant easy to use interface for shoppers to track their orders! Very helpful and responsive customer service as well.
This app does nothing for you on the basic PAID plan. You're better off using a free tracking site. If you want ANYTHING extra (like a custom URL for your tracking so it doesn't show THEIR name in the URL) you have to pay $239.00 A MONTH!! Customer support sucks too, all they do is give you links to read articles when you have a question. I'm uninstalling this app and I JUST installed it.
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers. We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us. We do understand that you are not happy with the pricing of the app. We really value your business and we've sent you an email and looking forward to your revert to make your experience better. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Team AfterShip
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