AfterShip Order Tracking for Shopify

AfterShip Order Tracking

Reduce WISMO with branded order tracking
Rating
4.5
Feedback
1,202
Reviews
Chart
#339
Shopify

All reviews

1 / 5 Share
Oct. 19, 2023

Scammers. I have been a victim of this scam where my money was stolen.

Store Using app Total reviews Average rating
Pole About 1 year 12 3.3
Developer Reply

Thank you for sharing your feedback. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. I appreciate your time to jump over a quick screen share meeting and we are glad that we were able to help you with the refund. Rest be assured, you are valuable to us and we really value your money. You can always contact us via the live chat option available on your account or email us at [email protected]

1 / 5 Share
Sept. 3, 2024

Be careful of unexpected charges even though you may have un installed the app 2 months earlier

Store Using app Total reviews Average rating
Pool Store Canada Over 1 year 24 4.2
Developer Reply

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our services and provide a better experience for our users. We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us. Also, regarding the charges, if you exceed the quota or you use SMS then you need to pay extra in the next billing. We highly value your business and have sent you an email with additional details. We look forward to your response so that we can further improve your experience with us. For any additional assistance, please do not hesitate to contact us via the live chat option available on your account, or email us at [email protected]. Best regards, Team AfterShip

5 / 5 Share
Oct. 17, 2023

Great app. Great customer support. Nitin was extremely helpful and provided great customer service.

Store Using app Total reviews Average rating
Deco Gear Over 1 year 2 5.0
5 / 5 Share
Oct. 17, 2023

Store Using app Total reviews Average rating
Mad Chuck™ 20 minutes 2 3.5
5 / 5 Share
Oct. 16, 2023

Nitin was excellent in helping today. I was very confused, but he helped me get completely set up.

Store Using app Total reviews Average rating
137Online About 3 hours 1 5.0
5 / 5 Share
Oct. 12, 2023

Great experience and fast replies!

Store Using app Total reviews Average rating
Blondies Kitchen About 3 hours 2 5.0
5 / 5 Share
Oct. 9, 2023

Store Using app Total reviews Average rating
limetliss About 6 years 1 5.0
5 / 5 Share
Oct. 3, 2023

great app. Customer support is awesome!

Store Using app Total reviews Average rating
Pioneer Feeders 10 months 2 5.0
4 / 5 Share
Oct. 2, 2023

So far so good. the price isn't great and the amount of add on cost is ridiculous. The only thing wrong with this service is the price.

Store Using app Total reviews Average rating
Rue Saint-Patrick About 1 hour 2 4.0
Developer Reply

Thanks for your valuable feedback. We are pleased to know that you are happy with our services. If you feel that our plans are costly, we will help you with upgrading the plan at an affordable as per company policy. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip

4 / 5 Share
Oct. 2, 2023

bon service de support

Store Using app Total reviews Average rating
TECIN HOLDING 9 months 4 2.3
Developer Reply

Thanks for your valuable feedback. We are pleased to know that you are happy with our services. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip

5 / 5 Share
Oct. 2, 2023

Excellent application, very useful. Quick and friendly customer service, great experience with them.

Store Using app Total reviews Average rating
2b Gioielli Over 5 years 3 5.0
5 / 5 Share
Sept. 28, 2023

exellemt help from ankit made it real easy and made me happy as a disabed custermer im am part blind

Store Using app Total reviews Average rating
OPM Clothing 16 minutes 3 5.0
5 / 5 Share
Sept. 27, 2023

Very satisfied with the app and services and the consultation provided by Aseem. Recommended.

Store Using app Total reviews Average rating
JOPLINS® 3 days 3 5.0
5 / 5 Share
Sept. 23, 2023

Even though Aftership could not resolve my problem because it's not related to their app, the support rep Ankit P said they would still ask and get me any information that could be helpful.

Store Using app Total reviews Average rating
Tumble Over 2 years 11 5.0
5 / 5 Share
Sept. 22, 2023

Store Using app Total reviews Average rating
Spice Basket About 23 hours 7 5.0
5 / 5 Share
Sept. 21, 2023

Ankit was amazing and he did more than I ask!!! I had a simple problem but he went in and did a 100% work over of our account to make sure everything was right and in working order! 11 out 10!!!

Store Using app Total reviews Average rating
The Trailer Parts Outlet About 3 years 6 4.3
5 / 5 Share
Sept. 20, 2023

Ankit Pathak was a very helpful assistant while setting up the app.

Store Using app Total reviews Average rating
Relace 35 minutes 2 5.0
5 / 5 Share
Sept. 14, 2023

customer service was quick and resolved within minutes. i needed to remove the "powered by Aftership" and I am truly satisfied with the service provided. thanks alot yall.

Store Using app Total reviews Average rating
T-BOO, LLC Over 3 years 6 4.7
5 / 5 Share
Sept. 13, 2023

Store Using app Total reviews Average rating
MULE 7 months 1 5.0
5 / 5 Share
Sept. 13, 2023

I recently had the pleasure of interacting with Shreyasi from Aftership Tracking Support, and I must say, her professionalism and dedication to customer service are unparalleled. She promptly addressed all my concerns, providing clear and concise solutions. It's evident that she genuinely cares about the customer experience and goes above and beyond to ensure satisfaction. I highly recommend Shreyasi and the Aftership team for all your tracking needs. Kudos to such exceptional service!

Store Using app Total reviews Average rating
BELLADRESS 3 days 3 3.7
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