All reviews

Rating Breakdown

  • 5
    82% (1,039 ratings)
  • 4
    7% (93 ratings)
  • 3
    2% (20 ratings)
  • 2
    1% (10 ratings)
  • 1
    8% (101 ratings)

Reviews with Text

  • 95% (1,199)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 11, 2023

Love working with Aftership, they are super efficient with support and provide my customers a very valuable service. Much appreicate you!

Using app

Almost 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 11, 2023

Good Customer service

Store

Momanda

Using app

28 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 10, 2023

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2023

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 9, 2023

I have loved using this app so far. I really like how you can create a branded tracking page which really helps customers trust in your store. There are also a ton of other features I look forward to digging into.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

Excelente aplicación y soporte técnico muy amigable. La recomiendo

Using app

About 5 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

At first, I didn't know how to operate the system, but I asked customer service, and right at the bottom right corner of the page, I was received by Aseem, who was very responsible and detailed in answering my questions and helping me with other newbies on top of my questions. Now I have started using the accessible version of it and I will likely use the premium plan as my business grows.

Store

Goodyo

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2024

J Sadhan Roshan from AfterShip was able to quickly jump on a zoom call to go over our issues with tracking and provide alternative solutions in real time.

Store

CURE

Using app

Almost 3 years

Total reviews

3

Average rating

4.0

5 / 5 Share

Aug. 24, 2023

Shreyasi was amazing and so helpful when giving me a demo for Aftership. She went through the dashboard, settings and all of the other features. I was a bit overwhelmed before I had the call with Shreyasi and now I feel more confident in what all Aftership has to offer.

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Quick assistance from the customer service team who helped me resolve my issue..............................

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

Great app, we have been using it for a long time. Ritika was able to solve the problem quickly, thanks for her amazing work!

Using app

Over 3 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 2, 2023

The best attention ever. Thank you very much for your patience and advise. I´m grateful for finding this app and this support team.

Using app

About 11 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

July 30, 2023

Instant reply on a Sunday evening. The representative was quick to respond to my query. Couldn't ask for more.

Using app

19 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

July 28, 2023

Thanks! Accommodating customer support team!! They were very helpful in fixing the issue. I can't say enough

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

July 26, 2023

Exceptional customer experience given by Ankit, resolved all queries, He also made me inform on additional features that i was unaware of

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

July 26, 2023

Thanks for help from Ankit!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2023

I received great help when I had a problem with the courier mapping. Shreyasi was really very helpful ad accurate.Thank you!

Using app

About 3 years

Total reviews

5

Average rating

4.2

5 / 5 Share

July 23, 2023

This app is very helpful. It helped us track our shipments with ease. The customer service are very supportive and on time. Thanks Ankit for helping us with our concern, it was so fast and professional.

Using app

Over 1 year

Total reviews

7

Average rating

4.7

5 / 5 Share

July 22, 2023

Ankit was super. His knowledge and patience with me was exceptional. A true customer service representative

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 18, 2023

I'm still early in my onboarding but so far the customer support is exceeding expectations in both capability and resolution speed. These are very good early indicators of a successful long-term relationship!

Using app

5 days

Total reviews

5

Average rating

5.0