AfterShip Order Tracking
Reduce WISMO with branded order tracking
Rating
4.4
feedback
1,220
chart
#507
All reviews
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Nov. 1, 2024
J Sadhan Roshan from AfterShip was able to quickly jump on a zoom call to go over our issues with tracking and provide alternative solutions in real time.
Aug. 24, 2023
Shreyasi was amazing and so helpful when giving me a demo for Aftership. She went through the dashboard, settings and all of the other features. I was a bit overwhelmed before I had the call with Shreyasi and now I feel more confident in what all Aftership has to offer.
Aug. 23, 2023
Quick assistance from the customer service team who helped me resolve my issue..............................
Aug. 9, 2023
Great app, we have been using it for a long time. Ritika was able to solve the problem quickly, thanks for her amazing work!
Aug. 2, 2023
The best attention ever. Thank you very much for your patience and advise. I´m grateful for finding this app and this support team.
July 30, 2023
Instant reply on a Sunday evening. The representative was quick to respond to my query. Couldn't ask for more.
July 28, 2023
Thanks! Accommodating customer support team!! They were very helpful in fixing the issue. I can't say enough
July 26, 2023
Exceptional customer experience given by Ankit, resolved all queries, He also made me inform on additional features that i was unaware of
July 26, 2023
Thanks for help from Ankit!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
July 25, 2023
I received great help when I had a problem with the courier mapping. Shreyasi was really very helpful ad accurate.Thank you!
July 23, 2023
This app is very helpful. It helped us track our shipments with ease. The customer service are very supportive and on time. Thanks Ankit for helping us with our concern, it was so fast and professional.
July 22, 2023
Ankit was super. His knowledge and patience with me was exceptional. A true customer service representative
July 18, 2023
I'm still early in my onboarding but so far the customer support is exceeding expectations in both capability and resolution speed. These are very good early indicators of a successful long-term relationship!
July 16, 2023
This is really helpful for customer to track order in real time. Also it's easy to use as merchant and give you some analytics.
July 13, 2023
The developer runs another set of apps under the name "automizely" that "generate traffic". Guess where this data comes from? It seems to come from unsuspecting websites that installed "aftership apps". Need proof? Go to your thank you page, and you will see several "remarketing" pixels that do not belong to you. The Aftership app seems to collect your user data, and then sell as part of their other venture "automizely". Once I raised it with them, they agreed to remove, but after 2 weeks, they are still dragging their feet.
Thank you for sharing your feedback. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. Hence our Engineering team has already worked on and fixed this for you. We really value your business and also we've sent you an email and looking forward to your revert to make your experience better. You can always contact us via the live chat option available on your account or email us at [email protected]
Sept. 15, 2023
great and fast support, the lady solve my issue with a lot of kindness and patience! Thank so much
Store
The Collar Collection
Using app
2 months
July 10, 2023
Ankit was very helpful!......................................................................................
Store
Antidote Fashion and Lifestyle
Using app
About 2 years
July 9, 2023
The AfterShip Shopify app is an absolute game-changer for any e-commerce business. With its well-deserved 5-star rating, this app takes order tracking to a whole new level. Seamlessly integrating with Shopify, it provides real-time tracking updates and notifications to both merchants and customers, ensuring transparency and peace of mind. The app's intuitive interface makes it easy to manage and track shipments, saving valuable time and reducing customer inquiries. Additionally, its robust analytics and reporting features enable data-driven decision-making. With AfterShip, merchants can deliver exceptional post-purchase experiences, build trust, and enhance customer satisfaction. If you're looking for a reliable and efficient order tracking solution, the AfterShip Shopify app is an absolute must-have, truly deserving its impressive 5-star rating.
July 7, 2023
The customer service provided by this company is outstanding. They are incredibly responsive, always on time, and willing to help with any question or concern. Their promptness and willingness to assist demonstrate their commitment to customer satisfaction. I highly recommend their services.