AfterShip Order Tracking

Ankit Pathak was a very helpful assistant while setting up the app.

customer service was quick and resolved within minutes. i needed to remove the "powered by Aftership" and I am truly satisfied with the service provided. thanks alot yall.

I recently had the pleasure of interacting with Shreyasi from Aftership Tracking Support, and I must say, her professionalism and dedication to customer service are unparalleled. She promptly addressed all my concerns, providing clear and concise solutions. It's evident that she genuinely cares about the customer experience and goes above and beyond to ensure satisfaction. I highly recommend Shreyasi and the Aftership team for all your tracking needs. Kudos to such exceptional service!

Saransh was very helpful when I had issues trying to set up my emails. She walked me through the whole process and understood my needs! Thank you so much for all your help!

Good Customer service

I have loved using this app so far. I really like how you can create a branded tracking page which really helps customers trust in your store. There are also a ton of other features I look forward to digging into.

Excelente aplicación y soporte técnico muy amigable. La recomiendo

At first, I didn't know how to operate the system, but I asked customer service, and right at the bottom right corner of the page, I was received by Aseem, who was very responsible and detailed in answering my questions and helping me with other newbies on top of my questions. Now I have started using the accessible version of it and I will likely use the premium plan as my business grows.

The response is quick and satisfying.

J Sadhan Roshan from AfterShip was able to quickly jump on a zoom call to go over our issues with tracking and provide alternative solutions in real time.

Shreyasi was amazing and so helpful when giving me a demo for Aftership. She went through the dashboard, settings and all of the other features. I was a bit overwhelmed before I had the call with Shreyasi and now I feel more confident in what all Aftership has to offer.

Quick assistance from the customer service team who helped me resolve my issue..............................

Ankit was amazing! He helped a lot and everything works fine now! :) ..........................................................................................................................................

I had a really positive experience with AfterShip Tracking app's live chat support! I reached out to them because the customer tracking emails appeared to be using the wrong format and an outdated template. The support team was patient and guided me through troubleshooting. They discovered that the emails were, in fact, in the correct format. Additionally, they were incredibly helpful in explaining how I could verify my email address. Their assistance not only resolved my email template concerns but also left me genuinely impressed with the app's customer service. I enthusiastically recommend AfterShip Tracking to others – their support is absolutely top-notch!

Great app, we have been using it for a long time. Ritika was able to solve the problem quickly, thanks for her amazing work!

The best attention ever. Thank you very much for your patience and advise. I´m grateful for finding this app and this support team.