AfterShip Order Tracking

The app is great and brings a lot of value to my store. Makes it easier for my customers to track their packages.

I actually really like aftership to help my customers with tracking notifications and to help me see how shipping is going. The reports are on point.

This app integrated smoothly into my store and is extremely easy to use and update. It has also helped with automating the shipping and return process. Highly recommend!

Very kind and problem solving CS team. - They helped me to fix issue with right direction. Thank you so much

I just started, and the customer service team was great, he answered my question really quick. I will come back with better feedback after I used for some time. The setup was easy,

We are just starting with AfterShip but the customer service has been fantastic and the app is very flexible.

Very good app! Easy to install and great customer service. It's gonna save us a lot of time. Recommended.

If you don't download this app, then your stupid. Your customers use AfterShip on their phones anyway, so it is an obscure choice to download AfterShip to your store too.

Très bon rapport qualité prix, des fonctionnalités très utiles pour mettre en place un système de suivi digne de ce nom.

This app is required to use their aftership returns appropriately, which is not disclosed. The free trial of this app will propagate with all your old orders so you can not test with new orders. All of their apps require you to add at least one more of their other apps adding lots of additional cost to the system and setup/maintenance time. Their customer service line consistently put me with different agents in the same chat so I had to constantly repeat myself and then reapprove them to look into the problem. Then they said they were not able to solve basic issues. Bad experience all around. Wasted lots of time and money on their app system. Highly recommend you look elsewhere for a solution. UPDATE: We reinstalled this app because we wanted to better serve our return customers, but the customer service is terrible and all they want to do us upsell you and charge you for orders that were already delivered before you installed the app. Find an alternative if you can.

Got an issue of tracking some tracking numbers and got a nice help to know where it was coming from, Thanks a lot to Rahul for the patience and the help It's a long time I was using this app, still perfect for all our needs

Still setting up but support has been extremely responsive. The carrier integrations and overall functionality look great.

Sehr zufrieden seit Jahren und helfen immer bei Fragen sofort und kompetent! Sehr weiterzuempfehlen. Heute mit Asmita am Chat und alles gemacht, vielen lieben Dank!!

Such a great app and wonderful service! Every time without fail. I highly recommend EVERYONE uses this app if you are shipping products!

So far so good with Aftership. It's very easy to install and get setup and automates pretty much all of the after shipping communication, making sure the customer is always up to date on the status of their package. It also allows you to have an order tracking page with further lets the customer have piece of mind on the status of their order. Nothing bad to say here, I recommend it.

Pretty straightforward and easy to use - we use it so our customers can track their shipments and not have to waste their time or ours going back and forth with email. Support is quick and responsive. Been using it for a while now and so far so good!

60 percent of tracking numbers are not updated.... The system does not work well for dropshipping. Look for another solution.

Very user friendly for both Shopify store and customers. Customer service does a great job and is quick to help.

Top notch support, and loving the app integrations. The dashboard is super helpful to see which orders are yet to be delivered, etc.

Ruhika was very helpful on the chat app and solved all questions I had quickly and efficiently- would recommend