AfterShip Order Tracking
All reviews
Le support client est en or. Ils m'ont aidé à régler un problème causé par Gmail. Le personnel est vraiment sympathique et patient.
Should have installed this earlier. Straightforward easy to use. The team explained it well. You can search for order number/customer name when presented with a tracking number that has issue which shopify is unable to search/index. Display recent tracking status in a list. Customers are updated from time to time via email. Gets to upsell via email. You can also edit the interface. Cool
Ankit helped explain which merge tag I should use in my email notifications, and he also offered to remove the AfterShip branding free of charge since I am an established customer, no upgrades necessary!
Great products and even better customer support. Our customers are always kept up to date with their deliveries.
Samad is super helpful. We got response even at 1am. He quickly spotted the issue and resolve the problem for us! Thank you
Great customer service, they are always available and eager to assist. The app itself is very useful for customers and can be customized in many different ways.
Great app and really good support. Aftership manages all your shipping in one platform. The tracking page looks great and is highly customizable
fast customer support service and great integrate with my shopify plus store. Hopefully, it will become better
Great app and even better customer service! I was given a step by step of how to set up the app and how to maximize its value to our business.
Great service and app, just loved how well it integrates with my website. You can easily customize it and the setup just takes minutes.
I used to app to get help removing the AfterShip branding. Response and service was ver fast! Thanks for your help!!!
très bonne application pour informer vos clients des étapes de livraisons, je recommande sans problèmes
This app is a life saver! I have lost nearly 10 accounts through refunds due customers' needs for real-time information about their orders. Aftership fulfills this need perfectly. Thanks guys.
I find the app is easy to use and the default layouts provided are neat and user-friendly. The customer service provided is prompt and reliable
Since we installed AfterShip we see that client have a better experience with tracking their order. We are very satisfied !
Love everything about this app and it's transparency. It helps me keep track of all my deliveries in one view which is super helpful when trying to troubleshoot delivery issues. Ankush is awesome and he's always a text away with any help I may need. Great & worthy app.
Very quick help, solved my problem very quick, its a great app with very efficient custumer service.
Highly Recommend. The app is easy to use and very useful for my business. Great customer service. Thank you.
This app is great and the staff is helpful, they answer all questions immidiatly. I recommend the app to deal with tracking information to customers and save chargebacks or emails from customers asking for where the order is? excellent
This software is a scam. The fee plan did not say that there would be an agent fee, but in the end, it was charged $5 per agent per month. fraud
I am sorry to know that you are not happy with the fact that there is a fee per month for adding a member. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Rupam Team AfterShip
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