AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.4
feedback
1,262
chart
#804
All reviews
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May 18, 2022
This app is in early stages for us but was easy to configure, and on initial experience seems good. Good support too via chat so happy so far.
May 18, 2022
So far so good with Aftership. It's very easy to install and get setup and automates pretty much all of the after shipping communication, making sure the customer is always up to date on the status of their package. It also allows you to have an order tracking page with further lets the customer have piece of mind on the status of their order. Nothing bad to say here, I recommend it.
May 18, 2022
Pretty straightforward and easy to use - we use it so our customers can track their shipments and not have to waste their time or ours going back and forth with email. Support is quick and responsive. Been using it for a while now and so far so good!
May 18, 2022
60 percent of tracking numbers are not updated.... The system does not work well for dropshipping. Look for another solution.
Thank you for sharing your feedback. We apologize for the inconvenience caused. We have gone through the chat transcripts and found you were facing issue with tracking updates which our support team helped to fix it. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Nitish AfterShip Team
May 16, 2022
Great customer service, very fast and responsive to customers wants and concerns. Adding this feature to your store will help customers trust you and buy again.
May 12, 2022
Very user friendly for both Shopify store and customers. Customer service does a great job and is quick to help.
May 11, 2022
Top notch support, and loving the app integrations. The dashboard is super helpful to see which orders are yet to be delivered, etc.
May 6, 2022
Ruhika was very helpful on the chat app and solved all questions I had quickly and efficiently- would recommend
May 3, 2022
Good nice great awesome superb super incredible 5 stars crazy good ultra extreme level nice unbelievable app
April 30, 2022
Simple to use app, free plan is reasonably generous, and the cost scale from there is great. Customer service (in particular Rahul) is great. Recommend!
April 27, 2022
The CS helping solve the problem smooth and good. It can let me know more clearly the Order deliver to customer status.
April 27, 2022
Ich habe heute AfterShip Order Truck eingestellt und es als nicht IT-ler sogar hinbekommen. Einige Sachen sind mir noch unklar da würde ich mir Tutorials wünschen - aber alles kann man ja nicht haben... Derzeit super zufrieden 5+
April 26, 2022
So far using this app its been great and support is awesome. I also love the mobile app that keeps me up to date on my customers shipments
April 23, 2022
Using this app to make my clients' experience the best! Customer support is excellent, got all features needed!
March 24, 2023
Aftership is a great app and their support team is ready to jump on a zoom call to help with whatever you need. 5 stars. Debashish Banerjee was very helpful!
April 21, 2022
Le support client est en or. Ils m'ont aidé à régler un problème causé par Gmail. Le personnel est vraiment sympathique et patient.
April 21, 2022
great help ! love the good communication skills. she helped me to solve my issue and I highly appreciate It
April 18, 2022
Should have installed this earlier. Straightforward easy to use. The team explained it well. You can search for order number/customer name when presented with a tracking number that has issue which shopify is unable to search/index. Display recent tracking status in a list. Customers are updated from time to time via email. Gets to upsell via email. You can also edit the interface. Cool
Sept. 12, 2023
Ankit helped explain which merge tag I should use in my email notifications, and he also offered to remove the AfterShip branding free of charge since I am an established customer, no upgrades necessary!
April 8, 2022
Great products and even better customer support. Our customers are always kept up to date with their deliveries.