All reviews

Rating Breakdown

  • 5
    82% (1,038 ratings)
  • 4
    7% (93 ratings)
  • 3
    2% (20 ratings)
  • 2
    1% (10 ratings)
  • 1
    8% (101 ratings)

Reviews with Text

  • 95% (1,198)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 17, 2022

Great customer service, they are always available and eager to assist. The app itself is very useful for customers and can be customized in many different ways.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2022

Great app and really good support. Aftership manages all your shipping in one platform. The tracking page looks great and is highly customizable

Using app

About 2 months

Total reviews

16

Average rating

4.6

5 / 5 Share

March 15, 2022

fast customer support service and great integrate with my shopify plus store. Hopefully, it will become better

Using app

About 3 hours

Total reviews

5

Average rating

4.8

5 / 5 Share

March 14, 2022

Great app and even better customer service! I was given a step by step of how to set up the app and how to maximize its value to our business.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 12, 2022

Great service and app, just loved how well it integrates with my website. You can easily customize it and the setup just takes minutes.

Using app

32 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2022

I used to app to get help removing the AfterShip branding. Response and service was ver fast! Thanks for your help!!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2022

très bonne application pour informer vos clients des étapes de livraisons, je recommande sans problèmes

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

March 7, 2022

This app is a life saver! I have lost nearly 10 accounts through refunds due customers' needs for real-time information about their orders. Aftership fulfills this need perfectly. Thanks guys.

Using app

About 13 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

March 5, 2022

I find the app is easy to use and the default layouts provided are neat and user-friendly. The customer service provided is prompt and reliable

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

March 2, 2022

Since we installed AfterShip we see that client have a better experience with tracking their order. We are very satisfied !

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2022

Love everything about this app and it's transparency. It helps me keep track of all my deliveries in one view which is super helpful when trying to troubleshoot delivery issues. Ankush is awesome and he's always a text away with any help I may need. Great & worthy app.

Using app

3 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 25, 2022

Very quick help, solved my problem very quick, its a great app with very efficient custumer service.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2022

Highly Recommend. The app is easy to use and very useful for my business. Great customer service. Thank you.

Store

BEZGAR

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

This app is great and the staff is helpful, they answer all questions immidiatly. I recommend the app to deal with tracking information to customers and save chargebacks or emails from customers asking for where the order is? excellent

Using app

27 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

Convenient and effective. Nice that your orders get imported into the system automatically. And the free plan is good

Using app

About 14 hours

Total reviews

3

Average rating

5.0

1 / 5 Share

Feb. 22, 2022

This software is a scam. The fee plan did not say that there would be an agent fee, but in the end, it was charged $5 per agent per month. fraud

Using app

2 months

Total reviews

3

Average rating

3.7

Developer Reply

I am sorry to know that you are not happy with the fact that there is a fee per month for adding a member. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Rupam Team AfterShip

5 / 5 Share

Feb. 19, 2022

チャットで質問をさせていただいたところ、とても素早い回答をいただきました。急いでいたためとても助かりました。 まだ使い始めたばかりでアプリの詳細については語れませんが、配送状況を逐一顧客に伝えられるのは素晴らしいです。

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 18, 2022

Awesome post purchase app. Really good customization and support service. My dirty little ecomm secret.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

support helpful app, highly recommend if you do a dropshipping business and you customer always asking fỏ shipping status

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

The customer care is super helpful assisting me the initial setup. Very professional and clear about the whole system. I am confident enough to upgrade my plan after it is running smoothly for my tracking. Hope my customers will be happy once I have enabled AfterShip ;)

Using app

24 days

Total reviews

2

Average rating

5.0