All reviews

Rating Breakdown

  • 5
    82% (1,016 ratings)
  • 4
    7% (91 ratings)
  • 3
    2% (20 ratings)
  • 2
    1% (10 ratings)
  • 1
    8% (103 ratings)

Reviews with Text

  • 95% (1,174)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 1, 2022

Excellent quick help. Couldn't figure out how to send an email notification for a cx i just added. Contacted support and they showed me it was already sent! A+++ Also showed me how to add my logo to the emails for a more professional branded look!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

Very easy to install, and customer service helped me each time I had a question with a quick response. Makes tracking a lot easier.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

The best tracking page i have used so far. It tracks worldwide shipment and has amazingly good tracking page. It has good support team to help me remove the brand name as well after you have used it for a period. recommended!

Using app

3 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Jan. 27, 2022

Works very well, customizable and reduced customer inquiries about tracking numbers and shipping status.

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

AWESOME! This is a great service experience, it helped me solve the problem and the response is very timely.

Using app

4 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

Good App, and nice Support team.They solved many of my problems. this App also very powerful.I recommend it to other merchants!

Store

EasySMX

Using app

3 days

Total reviews

10

Average rating

4.5

5 / 5 Share

Jan. 24, 2022

I wanted to update the forwarder because it was impossible for me to do so. Thanks to customer support this was resolved very quickly. I appreciate how I have been helped. They are very effective !

Using app

About 2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 24, 2022

I love this app!!! It really does provide the best post-purchase experience for your customers and the customer service response time is amazing!!!

Using app

16 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 18, 2022

As a beginning Shopify webmaster, it is worth adding this to your app list. Save a lot time & money for me.

Using app

24 minutes

Total reviews

7

Average rating

4.4

5 / 5 Share

Jan. 16, 2022

Easy to use and efficient shipping management app. Saves a lot of time. Numerous plans help you choose one that suits you. Recommended.

Store

TozzCo

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

I love all people who works here for their job. That app helps me create my bussines for a week . Thanks!

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 11, 2022

Just onboarding with Aftership. The customer service was friendly and really easy to work with. Thank you Ankush

Using app

8 months

Total reviews

4

Average rating

4.3

Developer Reply

Thank you for your valuable feedback. We are happy to know that you are happy with the customer service support. We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at: [email protected]. We will do our best to make sure your experience with us is worth a 5-star rating. Regards, Rupam Sarma Tamuli Team AfterShip

5 / 5 Share

Jan. 11, 2022

Really easy to set up and install. Perfect for any type of business and the customer service works very well as well. Highly recommended.

Using app

About 22 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

I wanted to have the app's name removed from the bottom of my website. Ankush was friendly and worked fast to assist me with my request. Looking forward to seeing all that this app offers.

Using app

36 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

Ankush quickly helped me with figuring out how to use parts of AfterShip. Looking forward to using this with my shop!

Store

Lioness

Using app

7 minutes

Total reviews

11

Average rating

4.0

5 / 5 Share

Jan. 6, 2022

Must have apps to make your sales easier. The support also very fast response. Now you don't have to answer customer questions about shipment anymore all has been automated with Aftership.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2022

I had a question and sent an IM and was immediately assisted. I love this app and the customer service.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

Thanks for Ankush prompt assistance and professionalism. Nice app. The Aftership app was fast and very easy to use.

Store

X-Sense

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 31, 2021

Thank you Harshvardhan for help. Excellent app and easy to use. Highly recommend for every shopify owners.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 29, 2021

Support is top notch & my customers love being informed of where their package is without having to look anything up.

Using app

15 days

Total reviews

4

Average rating

5.0