AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.4
feedback
1,262
chart
#804
All reviews
Review RSS Feed
Feb. 16, 2022
Great app. I have just started a new business and already seeing the help from the app or shipments organisation.
Feb. 14, 2022
They have helpful customer service and are always available. We use the free plan and it works great.
Thanks for your valuable feedback. We are pleased to know that you are happy with our services. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Neelima Aggarwal Team AfterShip
Feb. 14, 2022
Thank you for the dedicated team that's putting in all the hard work you do. You guys are a great help
Feb. 10, 2022
I appreciate their fast response when I need help for settings, I believe this App will help sales, thank you
Feb. 10, 2022
Amazing customer support! I had an issue and they were very quick to fix it. Very prompt and professional. Thank you!
Feb. 7, 2022
The app interface is great! Customer Service was extremely helpful in addressing some concerns that we had. Highly recommend!
Feb. 6, 2022
When I first downloaded this app I had deleted the USPS carrier by a accident I reached out and a young man by the name of Javid replied and helped me with what I needed right away. So far so good I luv the app
Feb. 3, 2022
Please note, Aftership branding can be removed only from the footer section of the branded tracking page. If you are using the tracking widget there is no way the branding can be removed from there.
I am sorry to know that you are not happy with the fact that branding cannot be removed from the tracking widget. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Rupam Team AfterShip
Feb. 2, 2022
Great customer support fast and very patient! Helped me solve an issue I was having with ease I definitely recommend downloading this app
March 4, 2022
Just installed it and I saw the difference with the previous app I was using for my website. Easier to follow-up deliveries with the one page shipment view! Haven't tried all the features yet, but there's plenty. Update: had to reach out to support teams several times, always helpful and patient, you guys rock!
Feb. 2, 2022
I used this app to connect tracking to my store. I really wished they made it easier to connect the link into my account
Thanks for your valuable feedback. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience. If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at: [email protected]. We will do our best to make sure your experience with us is worth a 5-star rating. Regards, Rupam Sarma Tamuli Team AfterShip
Feb. 1, 2022
Excellent quick help. Couldn't figure out how to send an email notification for a cx i just added. Contacted support and they showed me it was already sent! A+++ Also showed me how to add my logo to the emails for a more professional branded look!
Feb. 1, 2022
Very easy to install, and customer service helped me each time I had a question with a quick response. Makes tracking a lot easier.
Jan. 31, 2022
The best tracking page i have used so far. It tracks worldwide shipment and has amazingly good tracking page. It has good support team to help me remove the brand name as well after you have used it for a period. recommended!
Jan. 27, 2022
Works very well, customizable and reduced customer inquiries about tracking numbers and shipping status.
Jan. 25, 2022
Good app and best service from Ankush, he is always quick and patient to help me solve problems, recommend!
Jan. 25, 2022
AWESOME! This is a great service experience, it helped me solve the problem and the response is very timely.
Jan. 25, 2022
Good App, and nice Support team.They solved many of my problems. this App also very powerful.I recommend it to other merchants！
Jan. 24, 2022
I wanted to update the forwarder because it was impossible for me to do so. Thanks to customer support this was resolved very quickly. I appreciate how I have been helped. They are very effective !
Using app
About 2 months
Total reviews
4
Average rating
4.0
Jan. 24, 2022
I love this app!!! It really does provide the best post-purchase experience for your customers and the customer service response time is amazing!!!