AfterShip Order Tracking for Shopify

AfterShip Order Tracking

Reduce WISMO with branded order tracking
Rating
4.5
Feedback
1,200
Reviews
Chart
#338
Shopify

All reviews

5 / 5 Share
Nov. 24, 2021

Having a personalized Shipment tracking page really provides authenticity and peace of mind for your clients as well as raise the bar on your stores credibility. Aftership is amazing at this and their support is Fast to respond and help you with anything problem you need related to their app. HIGHLY RECOMMENDED!

Store Using app Total reviews Average rating
AndreaGioco About 2 months 3 5.0
5 / 5 Share
Nov. 23, 2021

This app is so effective, with tracking orders and allowing your customers to have a software that keeps them updated.

Store Using app Total reviews Average rating
The Lecal Almost 2 years 1 5.0
1 / 5 Share
Nov. 23, 2021

Not Recommended for Australian Stores.Would be a great program if Shipping providers imported with the correct shipping Names. As this does not occur when changing the provider to the correct one within the Aftership system it creates duplicates. You MUST pay for ALL duplicates. There has been NO solution from Aftership.

Store Using app Total reviews Average rating
Kids Mega Mart 29 days 3 2.3
Developer Reply

I understand you would like to have the option of shipping providers imported with the correct shipping names. I can see that it's creating duplicates as of now and please accept my sincere apology for the experience you had. Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Rupam Team AfterShip

5 / 5 Share
Nov. 22, 2021

quick response and super kind! the functions also work excellent! conversation rate is getting higher for my shop!

Store Using app Total reviews Average rating
MUMMY 22 days 1 5.0
5 / 5 Share
Nov. 22, 2021

I was stuck on how to enable Canada Post to my account and was quickly and effectively assisted by the support team on chat. Very happy with the service!!!

Store Using app Total reviews Average rating
Star & Maple Shop 3 days 1 5.0
5 / 5 Share
Nov. 22, 2021

Hi, I particularly have some problem with my aftership. But Mr Rohit help me to solve it. He is indeed providing a good service. Thanks!

Store Using app Total reviews Average rating
Rainforest Herbs Over 8 years 1 5.0
5 / 5 Share
Nov. 18, 2021

so far so good, just installed the app today and customer service was great. i use to track orders from correios on my store. little expensive the pro plan which has translation to portuguese from Brazil($99)

Store Using app Total reviews Average rating
NutriVita About 2 hours 11 4.3
5 / 5 Share
Nov. 18, 2021

Ankush was an amazing help. Looking forward to this app providing the proactive customer service we need in tracking orders and issues.

Store Using app Total reviews Average rating
Diabetes Express About 1 hour 1 5.0
5 / 5 Share
Nov. 17, 2021

Really great App, and great service! Would definitely recommend it. Happy with it. Customer Support replys and helps imidiatly

Store Using app Total reviews Average rating
HAPPYBOND 28 minutes 2 5.0
5 / 5 Share
Nov. 17, 2021

best app ever !! customer services reply so fast .. made my work easier and easy to use .. thank you so much !

Store Using app Total reviews Average rating
fairypeony About 3 hours 6 5.0
4 / 5 Share
Nov. 16, 2021

With AfterShip, we can track our package easily and deploy a system of tracking on our website. Good part is prompt response from customer support.

Store Using app Total reviews Average rating
PetShack Over 1 year 4 4.8
Developer Reply

Thanks for sharing your valuable feedback. We are glad to know that you are happy with the customer service support. We are open to your suggestions. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Rupam Team AfterShip

5 / 5 Share
Nov. 15, 2021

Downloaded and paid for the plan the same day, easy to customize and they removed the aftership branding in seconds.

Store Using app Total reviews Average rating
WOLFpak 38 minutes 10 3.8
5 / 5 Share
Nov. 11, 2021

This app is the perfect choice for small and big business owners, they have great customer services, a professional platform, and great free features that are worth a lot of money on other websites.

Store Using app Total reviews Average rating
IRHAZ 3 months 6 5.0
5 / 5 Share
Nov. 10, 2021

awesome service thank you for all the help in fixing all the errors I needed. I appreciate it. Quick and easy

Store Using app Total reviews Average rating
MiiMii Winks 9 minutes 3 5.0
5 / 5 Share
Nov. 9, 2021

great product and customer service was very responsive. still on trial right now but pretty happy about it overall

Store Using app Total reviews Average rating
www.bnlbio.com 18 minutes 3 5.0
4 / 5 Share
Feb. 27, 2023

The app is great, the one thing I find confusing is the Tracking, Returns, and Shipping plans. It would be easier to manage if they were linked together. But the more we use the app, the more we understand how to use it. In the returns section, when you have label generation turned on, it would be a helpful feature to allow an approval of a return, but not be forced to generate a label (example Green Returns). Past customer service chats were not the most helpful, but the most recent one I was able to video call and share screens, and that was very helpful as typing technical issues can be challenging. Overall I really like this app.

Store Using app Total reviews Average rating
Artisaire PRO Over 1 year 1 4.0
5 / 5 Share
Feb. 7, 2025

Animesh and Aditya in support answered all my questions excellently and resolved all the issues I have in a very timely manner. Highly impressed! Can't recommend the functionality, product and support enough!

Store Using app Total reviews Average rating
Defined Apparel Over 3 years 8 5.0
4 / 5 Share
Nov. 4, 2021

Just installed 10 minutes ago. Fast customer service as at now. Will keep using to see how it goes for us.

Store Using app Total reviews Average rating
Herbal Goodness 26 minutes 3 4.3
Developer Reply

Thanks for sharing your valuable feedback. We are glad to know that you are happy with the customer service support being fast. We are open to your suggestions. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Rupam Team AfterShip

5 / 5 Share
Nov. 1, 2021

i really like using after ship its easy to use and all the features are useful and user friendly. customer service is great if you need assistance

Store Using app Total reviews Average rating
East Hills Casuals About 2 months 4 5.0
5 / 5 Share
Oct. 30, 2021

I started using the app several weeks ago using the free plan. So far i'm very happy with it and the support team was spot on.

Store Using app Total reviews Average rating
Pink & Blue Baby Shop 15 days 2 5.0
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