AfterShip Order Tracking for Shopify

AfterShip Order Tracking

Reduce WISMO with branded order tracking
Rating
4.5
Feedback
1,200
Reviews
Chart
#338
Shopify

All reviews

5 / 5 Share
Sept. 8, 2021

Helpful application and available support! I had a problem with tracking my orders, and now everything happens automatically!

Store Using app Total reviews Average rating
tabselect 4 months 12 4.6
5 / 5 Share
Sept. 1, 2021

Prompt customer support and they respond quickly to inquiries. The tracking page looks great and is customizable.

Store Using app Total reviews Average rating
Paradisus Signature About 1 hour 4 5.0
5 / 5 Share
Aug. 28, 2021

Great app. all features I have used so far are very helpful. I love it. customer support staff is very attentive and helpful.

Store Using app Total reviews Average rating
4 / 5 Share
Aug. 26, 2021

Our customers love the Aftership tracking page that we use. I would appreciate alerts when there are known errors or outages. Smaller teams cannot afford much time to investigate problems like this.

Store Using app Total reviews Average rating
Wildgrain Over 1 year 6 4.8
Developer Reply

Thanks for sharing your valuable feedback. Really happy to know that your customers liked our tracking page. We are open to suggestions if you have any. It is great to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience. We do send email notifications for planned outages and try to keep our merchants informed however we have registered your feedback and will definitely pass it on to our product team. We are available 24/7. You can always contact us via the live chat option available on your account or email us at [email protected]. Regards, Nitish Kumar Team AfterShip

5 / 5 Share
Aug. 25, 2021

Very good so far. This app is a great way to get more clients and get them to trust your website. Thanks.

Store Using app Total reviews Average rating
vivalospets 5 days 1 5.0
5 / 5 Share
Aug. 25, 2021

Fantastic app, great customer service. The ability of customer being able to track their orders on our website is fabulous.

Store Using app Total reviews Average rating
Little Drops of Water Over 5 years 4 5.0
5 / 5 Share
Aug. 24, 2021

Really happy with this app, quick and friendly support and an easy to navigate interface. It's let us create a uniquely branded courier updates page, plus lets us track which shipments are running late.

Store Using app Total reviews Average rating
Cheap Rugs Australia 9 days 12 4.5
5 / 5 Share
Aug. 26, 2021

If you want a great app and customer service, then this is the app to get. I was running out of trial time due to office work, so I asked if I could have an extra couple of days, and the company gave me more than I had asked. Now that is going above and beyond customer service, it's called BEING NICE and I wish we all can do this. The app is running great!!

Store Using app Total reviews Average rating
KEFI La Mode 20 minutes 4 5.0
4 / 5 Share
Aug. 22, 2021

Great service, Fixed my issue, Gt my site up and running! Thanks aftership :) Will be definitely using you guys.

Store Using app Total reviews Average rating
Coastal Cool USA About 1 hour 1 4.0
Developer Reply

Thank you for your kind words. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one. AfterShip Team

5 / 5 Share
Aug. 20, 2021

I use AfterShip so my customers can easily track their packages. It was easy to integrate, and customer service is very fast and effective. Shubham was very knowledgeable and fast.

Store Using app Total reviews Average rating
Beguiling Phenix Boutique Over 1 year 6 5.0
5 / 5 Share
Aug. 17, 2021

This app really helps us keep track of the exceptions on our orders to stay ahead of them and hold our carriers accountable.

Store Using app Total reviews Average rating
4ocean 11 months 9 4.4
3 / 5 Share
Dec. 4, 2022

My initial experience with Aftership was fine. Despite it's inability to automatically link a tracking number to the corresponding carrier. What eventually got me fed up with their App, was extortionate paywalls behind common basic features; such as a custom tracking page. Which is now unavailable unless you pay over $110/Month. With the $11/Month Subscription, all tracking numbers are redirected to the generic aftership tracking page, with afterships own promotional texts everywhere. We have since moved onto better shopify apps, with smarter tracking algorithms and at fairer prices.

Store Using app Total reviews Average rating
Wolph About 1 year 9 4.8
5 / 5 Share
Aug. 10, 2021

perfect! The support was great! Thanks a lot I needed help to install the free version and everything was set within a few minutes.

Store Using app Total reviews Average rating
ambartique 19 minutes 2 5.0
5 / 5 Share
Aug. 4, 2021

Good app especially if you looking for free plan they will let you extend, easy to set up and good customer service.

Store Using app Total reviews Average rating
Checklink 7 days 1 5.0
1 / 5 Share
April 7, 2022

So these guys are at it again. This creature called Manish is a bad apple who should be removed. I have dealt with him before so I know when he plays around. He gives a standard template reply and doesn't get back for weeks together. Remember fellows, your brand image is at stake when your customers can't view their shipment status. Terrible service. I would give 0 stars any day. 1 star is too much for this kind of service.

Store Using app Total reviews Average rating
The Silk Chamber Over 1 year 4 3.0
Developer Reply

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. We are already working on your concern and will find the root cause that led to delay in resolution. We are also checking what Varun and Manish could have done differently so that our support services can be improved. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our product and customer service. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly. We regret the inconvenience caused to you. Regards, Nitish Kumar Team AfterShip

5 / 5 Share
July 31, 2021

I love the customer service, responded really quickly and were super helpful. I just moved my shop to Shopify and so far everything works quite smoothly

Store Using app Total reviews Average rating
Fake Plastic Love 4 days 4 3.8
5 / 5 Share
July 30, 2021

I love this app because it helps me to improve our service to the customers, but it is a little expensive.

Store Using app Total reviews Average rating
FunnyFuzzy 5 months 11 5.0
4 / 5 Share
Nov. 11, 2025

Garvita @ Aftership is the best! 100% <3 She is very patient and answered all my questions.

Store Using app Total reviews Average rating
Once Upon a Farm Over 4 years 4 5.0
5 / 5 Share
July 28, 2021

Customer service is great, especially with Amish! Would recommend. The layout of AfterShip makes it very functional and user-friendly.

Store Using app Total reviews Average rating
Last Crumb 16 days 2 5.0
5 / 5 Share
July 28, 2021

Easy to navigate, great features and user-friendly app. Customer support are always available to help.

Store Using app Total reviews Average rating
Misaki Cosmetics 21 days 2 5.0
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