AfterShip Order Tracking
Branded order tracking that keeps customers informed
Rating
4.4
feedback
1,241
chart
#593
All reviews
Review RSS Feed
Sept. 29, 2021
Aftership offers the optimizations that allow us to provide a great customer experience. Customer Support is always available and proactive!
Sept. 29, 2021
Great app! Customer service is amazing. They were very helpful in assisting with setting up and any questions I have.
June 23, 2024
Rajat/Shreyasi was very helpful to adding our other stores. All is good now. Thank you for the assistance.
Sept. 23, 2021
I am in the process of building out my new store and have tested several different apps for integrations across various categories and the Aftership & Returns Center apps integration and setup have been very smooth. Plus great configuration options and the built in chat support is fantastic. Looking forward to a great store launch.
Sept. 23, 2021
This is a great app for providing customers access to info on the status of their shipment. Great support from their team too when needed (which is rarely).
Sept. 23, 2021
Seems like the perfect solution to making sure my customers are happy and notified. This takes the guess work out of some things.
Sept. 21, 2021
The app is quite simple to use. The customer service department is outstanding. My only concern is that you cannot remove the "view on app" button from the mobile view of the tracking page, which I find distracting, but so far no customers have complained! Thank you very much.
Sept. 20, 2021
Great customer service. I have tried a couple of tracking apps in shopify. This one is the easiest to use.
Sept. 17, 2021
This app is awesome at what it does, and the support team is typically helpful. There are a few features and bug fixes that would be nice but overall, a good app. They're a big company and they've got a lot of customers to keep happy.
Thank you for your valuable feedback. We are happy to know that you liked our app and found it useful. We are open to any suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience. We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application. We will try our best to ensure that your experience with us becomes worth a 5-star rating. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Neelima Aggarwal Team AfterShip
Sept. 30, 2021
Useful app to keep my customers updated on the status of their packages from the warehouse to their door step!
Oct. 1, 2021
I am still trying out this app but so far it's working very well. Customers are receiving notices and I am receiving updates about my shipments. Customer support has been very good.
Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Neelima Aggarwal Team AfterShip
Sept. 14, 2021
Great service if you find yourself need it. Spoke to customer support through chat and they helped point me in the right direction and fix the problem in about 5 minutes.
Sept. 13, 2021
thank you for helping me remove the logo you've even very helpful and fast to resolve the problem. thanks!
Sept. 12, 2021
Very happy with this app. Good for small businesses. Offer a free subscription too, with a quota of 50 shipments per month.
Sept. 11, 2021
New user of the app and setting up my first tracking page. The interface is easy to use and the support chat is very responsive and helpful! I will definitely keep tuning my tracking page using this app.
Sept. 10, 2021
Easy to use, fast and knowledgeable customer support. They were able to help me out when I needed it. Thank you!!
Sept. 10, 2021
Shubham was an amazing help in preparing Aftership to work for my business. He was patient, attentive, and extremely efficient. At the end of the session, I was able to build out a valuable automated workflow. Shubham was instrumental in making this happen.
Sept. 8, 2021
Helpful application and available support! I had a problem with tracking my orders, and now everything happens automatically!
Sept. 4, 2021
Great app. Easy to use. Support very helpful as well when I needed some answers they were quick to help.
Sept. 1, 2021
Prompt customer support and they respond quickly to inquiries. The tracking page looks great and is customizable.