AfterShip Order Tracking
All reviews
Just start to use the App, the customer service is quick and good. Hope it keeps delivering. thanks.
great customer service. the responded in the chats in good timing even though it was late in the night.
So far so good. Varun was quick to respond to my question and very helpful in getting me answers. Thank you
This app is easy to install and looks very clean! The customer service is awesome as well. 10/10 recommend this app if you are considering it!
Very good customer service! Helped me out quickly! I recommend it. Thanks very much for such a good app!
This app is great! Also, the customer service is top notch. I definitley recommend you use AfterShip.
Amazing customer service by Riyaz!!! It was nice to see that I can get the best service when dealing with a lot on my plate. Saved me time and money!!!
They are not able to track 1/5 of my orders, DO NOT use it!! They CAN'T give you a time for how long they can solve this problem. Not working at all! The worst app on Shopify... waste my time
Hi, Apologies for the inconvenience caused. As you are connected with chat and email for your issues with us. We will update you as soon as this issue is fixed in the meanwhile, you can always reach out to us via the chat option available on your account or email us at [email protected]. We are available 24 X 7. Regards, AfterShip Team
Great app. Top-notch support! Must have for your store. You get great value with the order tracking. Let's your customers track orders with multiple carriers.
Perfect and fast customer service!! Friendly-use app. Support is fast and easy and gets the request done.
The integration is not easy and not at all intuitive, the analytics and insights are limited and not as extensive as advertised, the adjustments on the tracking page are very limited, the support is very good though and was very helpful. Overall, expensive, features are much less exciting than expected, but we still hope it will help us improve customer experience.
Thank you for your kind words. I have forwarded your suggestions to the concerned team. Please let us know if you have more suggestions for us. We are really eager to know how we can make your experience a 5 star one. AfterShip Team
The app is great so far. My customers can track their shipment with ease. The customer service is also great. One of their reps named Amit helped me with a situation with promptness.
Amazing tool to streamline logistics! I highly recommend for Shopify users who manage several suppliers and sales funnels.
Great app. The support service works quickly and efficiently. Help to resolve any issues that arise.
We started using Aftership as a trial version to notify our customers in advance about the status of their shipments. Questions regarding parcel status dropped to 50% which reduced our workload and made customers happy. Furthermore the customer service team of aftership did a great job to resolve an issue we had at the beginning. Also I want to stress out the availability and response time of the team. Special thanks to Mudit!
FRAUDULENT, DISHONEST & HORRIBLE COMPANY! PLEASE BE AWARE THAT AFTERSHIP ORDER TRACKING & SMS WILL BILL YOU FOR EXCESS CHARGES REGARDLESS OF WHETHER YOU HAVE EXCEEDED THE QUOTA ON YOUR SELECTED PLAN OR NOT. THEY WILL THEN IGNORE YOU FOR MONTHS ON END AND DENY ANY RESPONSIBILITY FOR THE EXCESS CHARGES & THEY WILL NOT PROVIDE YOU WITH INVOICES & THEY WILL DELETE ANY HISTORY OF THE BILLING DATA IN YOUR ACCOUNT. PLEASE MAKE SURE TO CHECK YOUR BILLS IN SHOPIFY TO CHECK IF YOU ARE BEING CHARGED FOR FAKE "EXCESS FEES" BY AFTERSHIP ORDER TRACKING & SMS
This is by far the best Shipping Tracking app for you and your customers. Its so easy to use and connects with Shopify seamlessly! The best part is the branded tracking page, it looks so nice you can add your logo, links, products and instagram feed and more. Highly recommend! Thanks.
This is the perfect app to implement with your store with the Judge me reviews app. This way you can automate reviews and your customers can get up to date shipping notifications.
I had some issues and AfterShip's customer service is incredible! A gentlemen by the name of Pawan has able to immediately send me a Zoom meeting, troubleshoot/diagnose/remedy my issue. A powerful integration and a MUST for eCom DTC business owners. Thank you Pawan and AfterShip!!
I chatted with Pawan today and got the help I needed in seconds! looking forward to trying aftership out on my store.
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