AfterShip Order Tracking
Branded order tracking that keeps customers informed
Rating
4.4
feedback
1,241
chart
#593
All reviews
Review RSS Feed
May 25, 2021
Very nice app but still a lot of implements to give five stars. Global customization is moderate and this may affect the professionalism of my french website. I can't edit and/or translate some texts. On the tracking page, it should be nice to add an instagram icon next to the account id so the customers idendify it better and easier. Also, the tracking button on the confirmation order page is only in english while my website is french and the AfterShip app is french too, that's very annoying, i had to disable the button. Support ok. Nice app but i'm waiting to see for some improvements..
Thanks for your valuable feedback. We understand that you didn't have the best experience using our app and wished for the features to be more flexible. We are continuously aiming to improve the application and work upon the suggestions given to us.I t is our constant endeavour to delight our users and make their experience with the app useful. So in future, you will be glad to see enhanced features to make your experience better. We will try our best to ensure that your experience with us becomes a 5 star one. We are available 24 X 7. You can always contact us via the live chat option available on your account or email us at [email protected] Harshvardhan Jha AfterShip Team
May 25, 2021
The help desk is easily reachable. He responds quickly and efficiently. All is well for a free basic plan.
May 22, 2021
Amazing app looking foreword to see how things will work so I can get back with my full review about the product
May 21, 2021
Just downloaded the app tried some features. The app looks good so far. Customer service is very responsive and ready to respond to queries.
May 18, 2021
Great customer service, really impressed by how quick my concerns were addressed. Would recommend...
May 18, 2021
I really like this app. Beginner friendly, and customer support fast & accurate always. If you're starting this is a great app to start for free!
May 18, 2021
This app helps my company reduce confusion for our customers. Their support staff is very helpful and highly responsive.
May 17, 2021
Sonali walked me through every step of the way and was very clear and organized with step by step directions. I worked through all my inquiries and learned a lot.
May 15, 2021
Je suis très satisfaite de vos services. J'utilise l'application depuis plusieurs moi et toujours aussi conforme à mes attentes !
May 14, 2021
Wonderful App! We just installed it and it's packed with useful features. It also has great/fast support. Recommended.
May 12, 2021
the app help our customer to track package very well and save much time for our service. very useful app
May 10, 2021
Good app, simple layout make it easy to use. Able to track orders and returns easily. The out for delivery section is very useful to understand the order's movement and delivery frequency. The customer support team is available at all times and giving the best service. Thanks to the support person "Varun" for the quick and good support in clearing few doubts. Thanks to the whole support team and the amazing engineers behind Aftership.
May 8, 2021
The person was very helpful and solved my problem. Very professional services by the after ship team. All good
May 7, 2021
The support team was super responsive. They helped my right away and were very patient. Highly recommended.
May 4, 2021
Great service! super easy having all of my shipments in one location and being able to catch a package with a bad address before its returned. Customer service is also helpful.
May 4, 2021
Great app and customer service. Highly recommend it for any store. Don't hesitate to install this gem.
May 3, 2021
super recommend ! super useful and the costumers Service is responsive, quick, and professional! dont think twice!
May 3, 2021
I'm using the app for order tracking. The setup seems to be user-friendly. I am new to using it, but so far so good.
Thank you for your kind words. Glad to know that AfterShip app is living upto your expectations. Please let us know if you have more suggestions for us. We are really eager to know how we can make your experience a 5 star one. Regards, Nitish Team AfterShip
April 30, 2021
This app is exactly what I was looking for. Every glad to have found it! Support was awesome when assisting with setup!
April 30, 2021
So far so good. App looks clean and the support team has been very helpful with helping set up the app for use in the store. After I get some customer feedback I will update in accordance with the end customer.
Thank you for your kind words. Glad to hear about your experience with our customer support. Please let us know if you have any suggestions for us. In case if any assistance is required, you can always use the chatbox option to reach out to us 24*7. Regards, The AfterShip Team