AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.4
feedback
1,261
chart
#793
All reviews
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July 7, 2021
I use aftership for other stores I have. My experience is good with it and I will continue using it.
July 6, 2021
Does exactly what I need it to so, made my page looking more professional and convenient for our customers and Customer Support is very helpful
July 4, 2021
Very responsive customer service. app had stop for awhile, i didn't know cos it need update. Trying out the updated version now, good app
July 1, 2021
I changed over from using starshipit, to a combination of READY TO SHIP, and Aftership to hande my shipping integrations with Australia Post eParcel and the notifications to my customers once an order has been shipped. Once installing Aftership, over several hours I dealt with Amish from their customer support, who helped me completely integrated and highly customise Aftership within my shopify store. Every single issue I was faced with, Amish quickly sorted it out for me. I am very very happy with this APP, and it is cheaper than Starshipit! Thank you!
June 30, 2021
i use this app to manage out business tracking orders over multiple carriers in one place. Varun assisted me on live chat with resolving why i had open orders errors of not being imported and did a fantastic job communicating and resolving my query in a timely manner.
June 28, 2021
This app is so useful for my customers to keep track of their purchases, which is vital, because who wants to purchase an item and not be able to track it? My customers are always excited to see where their package is and when it will arrive. The bonus to this app is the customer service. They were quick to reply and help with a question I had AND walked me through everything I needed to do on my end. A great app and company! 10
June 27, 2021
Super application avec un support vraiment très très rapide et agréable. Je recommande fortement!!!!
June 24, 2021
Support has been super helpful! Easy to navigate and easy to use. Getting everything setup was a breeze. Customer have an easy time using this.
June 22, 2021
This App has excellent customer service, the response time was immediate with the built in chat option!
June 21, 2021
The app does what it should and the customer service personnel is patient and prompt. I am trying to convert from free trial to a free plan, and the customer service personnel offers great assistance.
June 20, 2021
We just started using this app yesterday. The support is very helpful. They assisted us setting everything up. I would give 5 stars to the customer service. However, the app is not having too many the options for customization for the page design. This is something I would recommend the tech team to get improved on .
June 20, 2021
very nice product that could help me to coach my shipping. Next , I will find and sync my use experience to you. Thanks a lot.
June 18, 2021
Great apps to track all your shipment at one dashboard to make sure every shipment is shipped and not delayed! Perfect Apps.
June 17, 2021
Amit was so helpful to offer screen share attention to our customer's pending parcels left marked 'Returned To Sender'. But we found system limits user from updating status to reflect replacements sent.
Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations. We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better. We will try our best to ensure that your experience with us becomes worth a 5-star rating. We are available 24/7. You can always contact us via the live chat option available on your account or email us at [email protected]. Regards, Neelima Aggarwal Team AfterShip
June 15, 2021
Customer service is absolutely great. Anurag smashed it and helped me alot! This will probably help my business greatly with better notifications sent to customers
June 14, 2021
Anurag was very patient with me and helped with all inquiries good work team appreciate the help! - Z
June 13, 2021
excellent customer service, I'm still testing it but so far it seems excellent, When I have more experience with the program I will let you know how.
June 13, 2021
Sonalli was amazing through the onboarding process and made it so quick and easy. Helped me find all the necessary links to edit my shipping page and remove the branding.
June 12, 2021
Really good customer support as a vendor. Highly recommended service and the software is top notch! It is pretty essential for my business.
June 10, 2021
This app has been helpful to keep our returns easy for the customer and informative on our side (good selection of reasons etc) Pairs well with Shopify. Customer service is excellent which is important when you need it.