All reviews

Rating Breakdown

  • 5
    83% (3,938 ratings)
  • 4
    9% (439 ratings)
  • 3
    2% (98 ratings)
  • 2
    1% (38 ratings)
  • 1
    4% (209 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 4, 2023

This app is very useful for tracking and the tech support is amazing, they are always swift and attentive when trying to help.

Using app

10 months

Total reviews

5

Average rating

4.6

5 / 5 Share

Sept. 3, 2023

very helpful overall a good experience with AfterShip Order Tracking

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2023

There is great experience to ankit and happy from his assistance.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 30, 2023

La verdad la atencion al cliente es muy buena, estan activos 24/7 la app no la he usado mucho pero su modalidad es genial

Store

Style99

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 29, 2023

Ankit from AfterShip was able to quickly jump on a zoom call to go over our issues with tracking and provide alternative solutionsin real time.

Store

CURE

Using app

Over 2 years

Total reviews

2

Average rating

3.5

5 / 5 Share

Aug. 28, 2023

As an Aftership user, I'm extremely satisfied with their service. Their user-friendly platform has made it easy for me to track my parcels in real-time, significantly enhancing my visibility into shipments. Real-time notifications have helped me stay informed at every step of the delivery process. Aftership has truly streamlined parcel tracking for me, providing a seamless and efficient experience. I highly recommend it to anyone looking to enhance their shipment management.

Store

SOLMERO

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2023

Attentive, immediate help with a tracking import issue. Aftership remedied the issue and now I have peace of mind, thanks team!

Using app

5 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

fui muito bem atendido pela Shreyasi ! agradeço a ela por ter me ajudado a integração a minha loja, sou do Brasil e mesmo assim ela tentou fazer uma reunião, infelizmente eu não consigo falar inglês fluentemente, então seguiu me ajudando bastante por mensagem.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

Shreyasi was amazing and so helpful when giving me a demo for Aftership. She went through the dashboard, settings and all of the other features. I was a bit overwhelmed before I had the call with Shreyasi and now I feel more confident in what all Aftership has to offer.

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Quick assistance from the customer service team who helped me resolve my issue..............................

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

personale super disponibile e pronto a darti più aiuto del necessario! ottimo

Store

youzoro

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Efficient and responsive customer support that swiftly addresses and resolves customer issues with a helpful approach.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2023

Ankit was amazing! He helped a lot and everything works fine now! :) ..........................................................................................................................................

Using app

6 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2023

Super schneller Support, toll! Finde AfterShip eine super App und bin sehr zufrieden damit. Danke!!!

Using app

8 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 19, 2023

Customer service was very quick and helpful, Prabha was incredibly helpful and very kindly extended something for me. Definitely recommend

Using app

27 days

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for your valuable feedback. We are pleased to know that you are happy with our application and services. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip

5 / 5 Share

Aug. 18, 2023

I had a really positive experience with AfterShip Tracking app's live chat support! I reached out to them because the customer tracking emails appeared to be using the wrong format and an outdated template. The support team was patient and guided me through troubleshooting. They discovered that the emails were, in fact, in the correct format. Additionally, they were incredibly helpful in explaining how I could verify my email address. Their assistance not only resolved my email template concerns but also left me genuinely impressed with the app's customer service. I enthusiastically recommend AfterShip Tracking to others – their support is absolutely top-notch!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 18, 2023

Perfect customer service ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

Thank you for help me setting up this, very helpful and informative. I definitely use this for my store.

Store

Zooboe

Using app

7 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

Love the stuff before the other one Hopefully I will get the plan after a few days. The app get little bit more complicated for newbies but support was really great.

Using app

4 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 15, 2023

Customer service was very fast to respond. extended my trial so thats good. we will see how this works

Using app

11 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your valuable feedback. We are pleased to know that you are happy with our services. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip