AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.8
feedback
4,724
chart
#270
All reviews
Rating Breakdown
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May 24, 2023
Muy buena app para mantener informados a los clientes sobre el estatus de sus pedidos, envia correos y SMS, también la atención es de lujo, tuve un problema porque en México hay varias paqueterías con el mismo formato de codigos de rastreo y lo resolvieron pronto, en particular Aseem trabajó bastante y dedicadamente para apoyarme...
June 28, 2023
I spoke with SHREYASI and she was able to answer my questions regarding an error on the slug. I hope this will be resolved now.
May 23, 2023
Debashish assisted us with getting AfterShip set up and custom branded. Really love this app, it will elevate our customer experience and streamline customer tracking questions.
May 22, 2023
The app is absolutely wonderful, easy to use and very handy when operating an e-commerce business. We are able to track all of our customer's orders in one place and we can send our customers automated tracking updates in real-time which help us boost our customer experience
May 19, 2023
Je pense que la solution Tracking est interessante pour le client . IL est rassurant de savoir ou en est la commande Les 3 modules SHipping , Tracking et Return couvrent l'ensemble du besoin Je remercie SHREYASI pour sa patience et sa volonté de m'expliquer ,le moduile TRacKING quand bien même mon anglais est imparfait
May 18, 2023
Really helpful, they are fast and recommended. every must try there app and support team............................ Thank ANkit
Using app
Almost 3 years
Total reviews
2
Average rating
5.0
May 17, 2023
Mr Ankit was very very helpful and solved my issue immediately. I can surely recommend him and After ship for your tracking need. They are number one for the reason. Better to trial and error, I would suggest to go for the leader on that niche.
May 16, 2023
Debashish is a great support team member that help me to see all the possibilities with the app and all the paths to solve my exceptions on the operations hand. We also have a meeting where he share his screen and show us a demo.
May 16, 2023
Great Customer service experience. They were very quick to help me sort out the problems I had encountered.
May 14, 2023
Aseem was very helpful! He sent me a video call request within minutes and solved my issue right away! I will be upgrading my plan because of him! 10/10
May 14, 2023
Aseem is provided an excellent customer service. He went above and beyond to help me. 5 stars. Very polite and friendly.
May 14, 2023
I am testing this app and I chatted with Debashish from Customer Service to understand some of the features. He took his time to explain everything to me. He was very knowledgable of AfterShip platform. I feel more confident now to use this platform. Great Job
May 13, 2023
Thank you for the help and advice that was given by Shreyasi explaining the set up aftership..........
May 12, 2023
I had a great experience with AfterShip tracking and customer support. Ankit was very helpful and walked me through the whole process. The tracking system is interactive and self-service, which makes it easy for customers to use. Overall, I highly recommend AfterShip for any Shopify store looking to improve their tracking experience.
May 9, 2023
I'm happy to hear that you found the app to be great, with fast and helpful support, and that it was easy to use. It's always great when technology can make our lives easier and more efficient! If you need any further assistance or have any other questions, feel free to ask.
May 9, 2023
Amazing Support Experience with Aftership. They have been supportive and helpful throughout the process. Big thanks to Debashish he has gone beyond my expectations to resolve our issue.
May 9, 2023
Very quick and professional support. Helped me out with Tracking Issues i had with my Provider. Recommending having this app in your store !
May 8, 2023
Friendly service, everything was explained to me efficiently and quickly. I got an extra 7 days for free. Great app on the store.
May 16, 2023
Aseem was extremely helpful in walking me through my integration. He was patient and knowledgeable. I really appreciated his assistance. Anmol, was also extremely helpful and gave me a thorough app tutorial. He was also very patient and knowledgeable.
June 28, 2023
Shreyasi was a great help with exceptional customer service, she helped me fix some issues i was having and even got on a screen share to show me all the details because I was confused on how to use the app. Thank you!