AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.4
feedback
1,262
chart
#808
All reviews
Review RSS Feed
April 9, 2021
the customer service was great and very helpful. so far the app has been easy to use and navigate. would recommend
April 8, 2021
Legit. The app works as expected. Would prefer to have embed feature for less money. But other than that good.
April 8, 2021
Its a great app to track all orders in one place. The tracking page look and feel along with product recommendations is good.
April 7, 2021
New to the app but customer service already proves to be great! Thank you, Anurag, for all of your help!
April 6, 2021
So far so good, supports has been helpful thus far. Easy way to send SMS tracking info and provide a shipment tracking dashboard on our site.
April 6, 2021
It´s not the cheapest, but definetly the best app for order tracking! The support is great and the CX is perfect!
April 6, 2021
Customer support is fast! Easy app to use, but the tracking page it's not a part of your site, it's just a landing page which you can brand and connect with your sore
April 4, 2021
Just start to use the App, the customer service is quick and good. Hope it keeps delivering. thanks.
April 3, 2021
great customer service. the responded in the chats in good timing even though it was late in the night.
April 2, 2021
So far so good. Varun was quick to respond to my question and very helpful in getting me answers. Thank you
April 2, 2021
This app is easy to install and looks very clean! The customer service is awesome as well. 10/10 recommend this app if you are considering it!
April 1, 2021
Very good customer service! Helped me out quickly! I recommend it. Thanks very much for such a good app!
March 31, 2021
This app is great! Also, the customer service is top notch. I definitley recommend you use AfterShip.
March 28, 2021
Amazing customer service by Riyaz!!! It was nice to see that I can get the best service when dealing with a lot on my plate. Saved me time and money!!!
March 26, 2021
They are not able to track 1/5 of my orders, DO NOT use it!! They CAN'T give you a time for how long they can solve this problem. Not working at all! The worst app on Shopify... waste my time
Hi, Apologies for the inconvenience caused. As you are connected with chat and email for your issues with us. We will update you as soon as this issue is fixed in the meanwhile, you can always reach out to us via the chat option available on your account or email us at [email protected]. We are available 24 X 7. Regards, AfterShip Team
March 26, 2021
Great app. Top-notch support! Must have for your store. You get great value with the order tracking. Let's your customers track orders with multiple carriers.
March 25, 2021
Perfect and fast customer service!! Friendly-use app. Support is fast and easy and gets the request done.
March 24, 2021
The integration is not easy and not at all intuitive, the analytics and insights are limited and not as extensive as advertised, the adjustments on the tracking page are very limited, the support is very good though and was very helpful. Overall, expensive, features are much less exciting than expected, but we still hope it will help us improve customer experience.
Thank you for your kind words. I have forwarded your suggestions to the concerned team. Please let us know if you have more suggestions for us. We are really eager to know how we can make your experience a 5 star one. AfterShip Team
March 23, 2021
The app is great so far. My customers can track their shipment with ease. The customer service is also great. One of their reps named Amit helped me with a situation with promptness.
March 23, 2021
Amazing tool to streamline logistics! I highly recommend for Shopify users who manage several suppliers and sales funnels.