AfterShip Order Tracking

I really like this added feature to better serve my customers. I like that my customers can get better details on where and who has their order.

I am new with this app! I have increase the confidence with my mexican costumers, to know the time of packages arrives to their homes is the best for an online store!

We contacted support twice over a week with no response. We were excited to use the app but support is absent.

Be aware!! They are charging extra for SMS notifications!! They hiding those fees! Don't turn SMS notifications unless you want to pay extra!

Really shocked by how terrible their customer service is. We know our business doesn't matter to them...but we're disappointed that their service makes that so painfully clear.

What I really hate is a premium priced app with horrible support. You know when they don't answer your question. I can't say anything about the app as for me it didn't work and I didn't get the answers I was looking for. So cannot use it and probably will stop trying.

Waste of time - stopped supporting my major courier, to quote their support "as of now". Wasted couple hours setting it all up. Installers beware - Royal Mail is not supported in this app "as of now"

I used this app, it's so bad. I can't import my ship imformation. It's always failed. And there is something wrong about the sync with shopify, not all order s are sync.Some orders are missing.And I can't connect the customer service.

I installed this app and was very unhappy with the way that features were presented. It looked to me that the SMS was not available at all with the free trial. I was very disappointed. I left a bad review so that this company would know that this was misleading. A couple of days later, I got an email from Anurag at Aftership. He went out of his way to make me happy including spending 1 1/2 hours in a meeting with me. He has very good knowledge and was very helpful. We got this app integrated with Klaviyo, Shipstation, Postscript and my Shopify store. He took the time to run tests to be sure that the integrations were all operational. I'm now shipping and watching to be sure that everything is working well including the SMS feature. Thank you Anurag for your amazing help!

Only works with USPS. The orders get sync with Deutsche Post, but the status remains "pending". Useless for any one outside of the US.

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Using after ship from last 6 months it has easy to use and best app for Shopify store. definitely recommend to all

This was a great app to use highly would recommend it to everyone. Fast and reliable. You can't go wrong.

I use AfterShip to correspond with my customers regarding package shipping information. I love the branded tracking page on my site that customers can use to check on the lasted information on their order. Thank You AfterShip!

Go two app of all time, highly recommended, don't have any unenjoyful moment with this app, always referred to other sellers.

Just started using it but so far it's simple, easy to use & is a great addition to a store for customers that like tracking their packages

It's way overpriced. Support is a joke. Doesn't have any feature that you can't find elsewhere for half price and better support.

I found this app very useful as it was so so easy to set up and integrate your account. It helps customers check their order without contacting

I'm still learning to use this app, but until now I'm happy with the same. I just want to automate the return and exchange process. To save some time it is best to use something like this. So, now I just have to click some options and done.

Best tracking app by far on Shopify. Has all the features I need and integrates beautifully. Highly recommended!