AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.8
feedback
4,724
chart
#270
All reviews
Rating Breakdown
Review RSS Feed
May 4, 2023
Very thorough explanation to get a solution, Animesh provided the best service and helped with an interactive video call. Very nice!
May 1, 2023
Aseem was very helpful. I look forward to using Aftership!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
May 17, 2023
Debashish, Aseem, and Anmol were very thorough and kind, patient in explaining about the app and clarifying my questions. I recommend the app to all who need this great service.
April 30, 2023
Awesome app, the support team really helps you out with any question or concerns. Shoutout to Aditya!
April 30, 2023
I have been using aftership since I opened my store the beginning of April and the app has worked great thus far. I have had numerous questions regarding being a new business and making sure I have all apps needed to run the business from beginning to end. I have had 2 customers and the communication has been great so far during this process. I advise that if you get Aftership tracking be sure to get Aftership Returns too. Easy set up just in case you need it. Thank you aftership, this has been 1 less headache to deal with.
April 28, 2023
good customer service. Kumar is great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
April 27, 2023
Aftership is working well for us. This will be a game changer for our customers and reduce our customer service calls significantly
April 27, 2023
Very quick and fine support. Recommended. Thanks........................................................
April 27, 2023
Great customer service and great application to use Simple Set up Quick Highly recommend GreatGreatGreat
April 26, 2023
I have been using the free version of the app for a while and have been happy with it. Customer service with chat is very efficient.
April 26, 2023
Installed the app today. Pratibha was very helpful in giving information on verifying email address via DNS settings. UI of the dashboard is good and has most of the information you need to get going in an easy to understand and editable format. It's noticeable that a lot of features are only available on the 'Premium' subscription or higher. As a new customer and business on the 'Essentials' subscription, only time will tell in what features are useful to me or not and whether I need to upgrade to the 'Premium' subscription.
Thanks for your valuable feedback. We are pleased to know that you are happy with our services. We are implementing our services, we will be helping you with upgrading the plan at affordable. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
April 25, 2023
The customer support was prompt, effective, professional and made a quick tick of that point on my to do list.
Store
My Store
Using app
About 8 hours
April 25, 2023
I am still in my free 7-day trial, but it seems like this app has a lot to offer! I am excited to learn more about all the features. I had trouble verifying my email, but Animesh Kumar from the Help Support team was super helpful and was able to get me up and running.
April 25, 2023
Debashish Banerjee was really helpful and solve my problems quickly .................................
April 24, 2023
Great customer service from Animesh. Very helpful! I hopped on a call with him and he helped me solve my issue step by step.
April 24, 2023
Eine tolle App, man kann die Kunden sehr schnell automatisch von dem Status der Sendungen benachrichtigen . Leider keine automatische Erkennung von Parcelone und GLS Sendungsnummer, aber manuell kann man sie updaten. Schnelle Supportreaktion, das freut wirklich
Thanks for your valuable feedback. We are pleased to know that you are happy with our services. We are reaching out for these shipments and we will fix this. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
April 24, 2023
Nice demo with Moazzam. Thank you! ....................................................................
April 24, 2023
I've been using AfterShip on this specific store for months now and I absolutely love it. It helps me make sure all my shipments are on track as well alerting my customers once their order has arrived. Overall the app is great and the support team as just as fantastic, especially with Debashish helping me out with every concern I've had. He's helpful, kind and very quick.
April 21, 2023
Customer support was quick to answer all my questions. He also offered a demo if I still had issues.