All reviews

Rating Breakdown

  • 5
    83% (3,939 ratings)
  • 4
    9% (439 ratings)
  • 3
    2% (98 ratings)
  • 2
    1% (38 ratings)
  • 1
    4% (209 ratings)
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5 / 5 Share

March 14, 2023

The app is easy to navigate. Helpful support team :) I highly recommend using AfterShip Order Tracking! You won't regret it :)

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2023

Good Customer service and very quick reply. It solves the majority of the tracking problem. We will definitely review for more vendors.

Using app

6 days

Total reviews

5

Average rating

4.8

5 / 5 Share

March 13, 2023

I would highly recommend the Aftership app since the customer support is so great. I just had a conversation with Ankit and his dealing was awesome. Of course, I am giving 5 stars.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2023

Muito boa, consegui fazer a instalação e integracao com a ajuda do suporte. Very nice. E consegui inclusive aprender no aplicativo. note 10. Excellent

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2023

I would highly recommend using aftership app, it's very easy to use and the customer service is very supportive and informative. I've had the pleasure to speak to Debashish Banerjee from AfterShip app customer service and he explained major parts of the app very well, I am now comfortable to manage my store with using the app.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2023

Thanks so much for your customer service from Debashish - very helpful and much appreciated!

Using app

Over 3 years

Total reviews

8

Average rating

4.5

1 / 5 Share

July 25, 2023

Very bad customer support. I wanted to get a refund becuase I paid for the app 1 hour ago and haven't used it at all. And I hope I will not get charged $11 + $44 in additional charges for this. If I do, I will make anything possible to get my money back. Very poor customer service, extremley pure. I had to ask 10 times for a refund for them to understand what I want.

Store

Calithe

Using app

5 months

Total reviews

11

Average rating

4.6

5 / 5 Share

April 6, 2023

nice and easy app with a very helpfull helpdesk!! if you need automation this is the go to app for me! Support is also great especially the help of Animesh

Store

Julupan

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2023

Excellent customer service, they helped me solve an issue within minutes. Highly recommend this app.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2023

Great Customer Service! They hopped on a google meet call to onboard and help me with anything I needed, super responsive and supportive, sleek and useful app!

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2023

good and nice very happy with the service, she's patience and very profesional, 5 stars review for your help

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2023

Amazing customer support service!! They help me a lot by a zoom call, sharing me screen and giving me step by step instructions!!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2023

Très bon service client, un petit coucou à Rahul qui a été super professionnel, patient et compréhensif. Il a fait le nécessaire pour résoudre mon problème. Merci

Store

Pailena

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2023

I would definitely recommend to anyone! Best tracking app Ever. The ability to make a custom tracking page for your store makes your store look really branded

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2023

My app don't integration with Shopify for import orders, Debashish helped me fix this issue he took me over the call and helped me out., The Support representative was really helpful and understood my concern. He took care of all my issues and addressed them patiently, [email protected]

Using app

About 1 month

Total reviews

3

Average rating

3.7

5 / 5 Share

March 7, 2023

Support très réactif, partage d'ecran et resolution du problème ! Merci à Animesh pour sa présieuse aide !

Using app

About 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

March 6, 2023

Great app for tracking consignments excellent support by team members whenever required. All the required features are available and very easy to use. Entire customer journey from order fulfillment to returns is easily tracked. Only issue is for some features like cross sell through product recommendation in email notifications requires higher plan subscription which may not be affordable for small business owners. p.s. Recently had one issue but excellent service by support person Animesh.

Using app

9 months

Total reviews

9

Average rating

4.6

5 / 5 Share

July 26, 2023

Hi Ankit, It was a pleasure connecting with you over the call and thank you for providing the detailed information on the after-ship application. Good Job. Thank You. Best Regards Sudheer J.

Using app

5 months

Total reviews

13

Average rating

4.7

5 / 5 Share

March 5, 2023

Animesh was very helpful and very professional. He was able to resolve the issue that I had. I would highly recommend the service.

Using app

23 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 3, 2023

Fast support!! Thay have the fastest support with a chat and easy to cmmunicate!! Higly recommended!!

Using app

3 months

Total reviews

2

Average rating

5.0