AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.4
feedback
1,257
chart
#810
All reviews
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June 9, 2017
So, I always use a new app for a month before reviewing. Same with this AfterShip app. Site: https://www.SwamiSportsWear.com Verdict: Perfect! Have no issues with this one. Works as described and is incredibly easy to maintain once installed. The installation was a tiny bit tricky, but didn't hold me back too long. Have not needed their support, yet, which is good news, isn't it! I am installing this app on two other sites TODAY. Thank you.
June 6, 2017
Great app for keeping track of all our shipments. We ship throughout Europe, and often to tourists who are staying in hotels and apartment rentals for a short period of time. Hence, detail tracking of our shipments and the identification of problems as soon as they occur is critical to the success of our business. AfterShip has helped us get better control of our logistics.
June 6, 2017
Best app to communicate with customers. Improvements that could be done: 1. Sent email in ALL parcel status change 2. Translate to other languages
Aug. 3, 2020
A perfect 5/7 for billing incompetence. TL:DR - For the love of god. don't. give. them. your. credit. card. details. Where do I begin? 1. Hearing good things, I Install the app to poke around, see what's what. 2. Chose the "free" plan. Cool, cool cool cool. 3. Wake up a few weeks later, charged $12954 USD on the old VISA card. 4. Emailed Aftership; "Hey, so, you know that *free* plan I signed up for?" 5. Aftership explained that their "Forever Free Plan" was actually a *new* plan, and I had unwittingly managed to rack up over ten thousand dollars worth of charges without so much as a notification, or automatic plan upgrade (like every single other app in the universe would do). 6. After some back and forth via email, Aftership VERY kindly refunded me $11,955 USD, costing me $999 USD for my mistake - fair enough. Maybe I misinterpreted the meaning of the "free" plan. Fair shake of the ol' sauce bottle. 7. Fast forward to the beginning of the next month (today), I receive a credit card charge for $4355 USD, PLUS another $599 USD. I proceed to laugh, assume this is a sick joke - surely, SURELY Aftership, after charging me over ten thousand dollars, then refunding me over ten thousand dollars, would have fixed the billing mistake. 8. I check my selected plan - it's the $599 option. .... .... Bueller?
June 5, 2017
I absolutely love Aftership. My customers always comment on how great we are at communication and I think a big part of that is because of the notifications they get with Aftership.
June 5, 2017
We were using Aftership mobile App to track shipments before we started using AfterShip Shopify App. Its really handy as it sync with Order Tracking numbers and show shipment status. I will definitely recommend his app to fellow store owners, because of its usefulness and taking tracking burden away from you. Really simple to use.
June 3, 2017
Interesting app and certainly saves time when you can view the status of all your orders at one screen.
May 31, 2017
Love this app because it shows my customers I care & want to keep them updated on their new purchase
May 27, 2017
Very good feature. Our Clients love being informed about the delivery and all possible delays in it. Highly recommend!
May 23, 2017
Very intuitive design, super easy to view everything and lets us monitor all our different shipping companies in one place. Great app that I use daily, thanks guys!
May 22, 2017
If you want to save yourself a LOT of time and potential headaches with customer service then get this app NOW! Setting up automatic shipping updates to be sent to your customers will literally save you hours and free you up to concentrate on growing your business. Can't recommend this app enough!
May 21, 2017
Aftership is a fantastic app. We use it to see if there are any delivery issues on a particular day and the speed at which are deliveries are getting fulfilled. Without their visual dashboard report, it's extremely difficult to understand how your deliveries are getting fulfilled.
May 21, 2017
A fantastic app. Perfect for what we need, lightweight and very user-friendly. Would highly recommend!