AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.8
feedback
4,724
chart
#269
All reviews
Rating Breakdown
Review RSS Feed
March 2, 2023
Animesh is very helpful and patient! He was able to solve my issue pretty quickly to my satisfaction.
March 1, 2023
quick reponse time and answered my question for my shopify account thankyou aftership tracking guys
March 1, 2023
We have had a great experience with AfterShip thus far. We have received great customer support and we are excited to build this relationship going forward!
March 1, 2023
was very informative and clear. there was a connection issue but overall very good. he was very calm and kind. i think if you could speak a little slower that would of been better but overall a wonderful experience
March 1, 2023
A member of the customer service team, Harsh, handled my issue swiftly. It's not always easy to get hold of someone when you need them, but AfterShip make it easy.
May 24, 2023
The customer service is very quick. They are very friendly. Also, the app is easy to use. Highly recommend!
Feb. 27, 2023
He was very helpful. Did a great job explaining and was fast to respond. Great job aftership. Will be using more.
Feb. 27, 2023
wir hatten heute ein sehr nettes Gespräch mit dem netten Animesh. Er hat uns wirklich sehr weitergeholfen wenn ich könnte würde ich definitiv mehr Sterne geben.
Feb. 27, 2023
Very good order tracking application. Overall satisfied and very responsive customer service. The only flaw is that to remove the aftership links at the bottom of the page, you have to subscribe to the premium plan.
Thanks for your valuable feedback. We are pleased to know that you are happy with our application and services. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
Feb. 26, 2023
Big thanks to Harsh from Aftership for providing exceptional customer service! Despite my numerous questions and requests, Harsh remained patient and attentive throughout our interaction. Thank you for making my experience with Aftership a positive one!
Feb. 25, 2023
OMG! Pratibha was so Awesome! She was able to answer all of my concerns and direct me to support to get my issues resolved. They literally walked me through step by step. Very professional and patient. Excellent customer service. I appreciate all of their help with helping me streamline business. I will definitely continue to use AfterShip for all of my tracking and returns needs. Thank You Team! Bravo!!!
Feb. 24, 2023
It's super easy to use. We just switched from Magento to Shopify and this was probably the easiest part of that transition.
Feb. 24, 2023
carrier matching rarely work properly. Support told me that they have fix it, but always same issue.
Thank you for your feedback. Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users. We would be more than happy to talk to you more about this issue over a brief meeting. One of our experts will be reaching out to you via email. Please let us know your availability so we can help you over a Zoom call. Please don’t hesitate to contact us directly at [email protected] if you have any questions or want to check our availability. Our Support Team is available 24/7 to assist you and resolve any concerns you may have. Regards, Team AfterShip
Feb. 24, 2023
Amazing app, very very useful and a very important one as it is much needed by almost any store, would totally recommend
Feb. 23, 2023
Very bad customer service. suddenly disappears or just not able to help. Shreyasi was the only competent one of all
Thank you for taking the time to provide us with your valuable feedback. We apologize for any inconvenience caused by the issue you encountered. I would like to inform you that Royal Mail does not share data with any third party directly. AfterShip works with Royal Mail's subsidiary, Intersoft, to obtain shipment data. This data will only be sent to AfterShip if Royal Mail has obtained consent from the end-user (i.e. merchant) side. If you need any further assistance please reach us through live chat or via email at [email protected]. Best regards, Team AfterShip
Feb. 23, 2023
Animesh was great. Resolved my issue fairly quickly. So far we like using it which has been great. Thank you
Thanks for your valuable feedback. We are pleased to know that you are happy with our services. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
Feb. 23, 2023
Aplicativo muito útil e fácil de gerenciar, ajuda a construir uma relação de confiança com nossos clientes.
Feb. 22, 2023
All awesome cant wait to start running your app. Your support is excellent. Animesh is go to guy for any help i need.
Feb. 22, 2023
I would recommend this app. I was able to get the help I needed quickly. Thank You to the team......
Feb. 20, 2023
Animesh was an immense help with getting all my problems fixed. Love the app, it integrates seamlessly into shopify as well.