AfterShip Order Tracking
AfterShip Shipment Tracking and Notifications
Rating
4.4
feedback
1,263
chart
#763
All reviews
Review RSS Feed
July 29, 2024
July 10, 2024
Only just started using the app but contacted customer support to help with setup and they were super helpful, even offered a demo call to help get me started. Early days but based on my experience, would highly recommend!
July 7, 2024
Very helpful customer service, solved all the issues I had very quickly. Clearly outlined how the app works and helped me run through everything.
July 8, 2024
At first, was easy to use so I became a paid user almost right away. But when asking for some very basic help to create a filter, the support wasn't helpful at all. Very disappointing.
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our products/services and provide a better experience for our customers. We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us. We have checked that you contacted us for specific filter settings that are currently not available. We are continually working to enhance the application and have taken your suggestion as feedback. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Team AfterShip
July 2, 2024
I just installed the app today so I don't know how it performs yet. However, the customer support was excellent. I will contact them if I have any problems in the future.
June 29, 2024
Thanks for your valuable feedback. We're delighted to hear that we were able to assist you. We hope your experience with the app lives up to your expectations. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip