Zopi: AliExpress Dropship, POD
Zopi - US AliExpress Dropship | Print on Demand Shopify...
Rating
4.5
feedback
270
chart
#625
All reviews
Review RSS Feed
Dec. 17, 2025
Today I received one order and after placing the order customer requested to change the Color of the product. I have contacted in customer care and Ms. Ross assigned me for today and she helped me a lot by making the modification into the order and she explain me the whole process step by step and that's how i fulfilled my order today. Once Again Ms Ross thank you so much your support and cooperation.
Dec. 13, 2025
Nov. 17, 2025
Could you please help me understand the process for my customers in Canada? How will they receive the product at their address after placing an order? My online store is connected to the Zopi dropshipping app, but I'm unsure how the workflow operates, especially regarding shipping fees. Do I need to handle the shipping logistics myself and send the product on behalf of the customer, or will Zopi automate this for me? I tried to place a test order myself, but I found the platform very complicated. It doesn't clearly explain the steps to follow, and I couldn't figure out how to get the product delivered. This is very important because my store is connected to my YouTube channel, which has over 1 million subscribers. I want to avoid any problems with shipping or delivery. I should note that I do not have a physical store or a warehouse
Hi there, Thank you for reaching out and sharing your concerns. To clarify how Zopi works: When a customer places an order on your Shopify store, Zopi automatically detects and fulfills the order. - You do not need a warehouse, physical inventory, or to handle shipping yourself. - Zopi places the order with the supplier, and the supplier ships the product directly to your customer, including customers in Canada. - Tracking information is automatically updated in your Shopify order page once the supplier ships. - Shipping fees are included during the supplier order — you don’t need to manage logistics manually. We also noticed that you were able to successfully place an order, which means your setup is correct and you’re on the right track. If you need further assistance or step-by-step guidance, our support team is always ready to help. Best regards, Zopi Support Team
Nov. 12, 2025
Hi there, thank you for your feedback — we’re truly sorry for the inconvenience you experienced 💜 We want to assure you that our team immediately looked into the issue and it has now been fully resolved. We’ve already reached out to you directly with a personalized solution to make things right, including compensation for the trouble caused. At Zopi, providing fast and dedicated support is our top priority, and we truly appreciate you bringing this to our attention so we can continue improving. If you ever need further assistance, we’re always here and ready to help 💜
Nov. 5, 2025
Florid from the Zopi app helped me out of a panic today and for that I am very appreciative. She helped me find a new supplier when I had orders coming in. I am very grateful.
Oct. 20, 2025
By far the greatest app I’ve used for drop shipping. I recently needed help fulfilling orders, Paula from the support team was so helpful, she sound me another supplier that could fulfill my orders and mapped it to my shopify store. All the done in minutes. Thank you
Oct. 3, 2025
I had an issue with an order and I contacted the Zopi support team with special mention to (Ross) was so amazing to deal with, so professional and handled my matter efficiently and really sorted out my problem. Thank you again Ross
Oct. 2, 2025
Ross was great customer service. She went beyond fixing my issue to better understand other issues i was having with my store. Thank You Ross
Sept. 10, 2025
je suis très satisfaite de vos services, équipe très compétent, merci beaucoup, j'espère que votre gentillesse va durer le plus longtemps possible
Aug. 31, 2025
always logging
Hi There, Thank you for sharing your feedback with us. I’m really sorry to hear about your experience and would love to understand more about the issue you mentioned with “always logging.” I’ve already sent you 2 follow-up emails asking for more details so we can investigate and resolve this for you as quickly as possible. Could you kindly check your inbox and let us know a bit more about what happened? Your feedback means a lot to us, and we’re here to make sure you get the best possible experience with Zopi. Best regards, Daisy
Dec. 10, 2025
un service top qualité je suis totalement nul le système m'a accompagné dans toutes les démarches encore un grand merci a Scarlet
Aug. 15, 2025
problem solving efficiency, prompt customer service, professional and patient
Aug. 12, 2025
Horrible...... DO NOT USE! The very first order was a mess!!! We purchased the $39 plan all to be messed over by this app.
Hi There, We’re truly sorry to hear about your disappointing first experience with Zopi. We completely understand how frustrating it must have been when your first orders didn’t go as expected. We’ve already reached out to you directly and provided detailed guidance on how to fix order #1006 (missing supplier link) and how to correctly process orders #1007, #1008, and #1009 inside Zopi rather than through Shopify’s Request Fulfillment button. This way, your orders will stay properly linked and fulfilled. We’d love the opportunity to guide you step-by-step and make sure your next orders run smoothly. Our support team is always here to help — please don’t hesitate to contact us anytime. Many of our merchants are already running their stores successfully with Zopi, and we’re confident we can help you achieve the same once everything is set up properly. Best regards, The Zopi Team