Zopi: AliExpress Dropship, POD
Zopi - US AliExpress Dropship | Print on Demand Shopify...
Rating
4.5
feedback
273
chart
#1,486
All reviews
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July 30, 2025
bon appli, parfois payante pour débloquer certaines options mais le chat est réactif et très conciliant, je recommande
July 30, 2025
Great customer service and were able to sort the problem for me without any of my input, 10/10
July 30, 2025
Zopi is overcharging yet providing any useful features. So I'm using this app for the past 1 year and its finally time I'm getting rid from it. It often fulfills the orders automatically through its own expensive suppliers and the tracking is just crap. Not even track a single item. It says merchant limit reached, although I've not seen eve a single tracking information.
Hi there, My name is Daisy, Support Lead at Zopi. First and foremost, I want to sincerely apologize that your experience with Zopi has been frustrating. We genuinely regret that we haven’t met your expectations, and we truly value long-time users like you. Let me address the key concerns you raised: "Zopi is overcharging yet providing no useful features." We’re sorry you feel this way. Zopi is built to automate key dropshipping tasks — including product importing, fulfillment, smart pricing, AI content, and tracking — to save your time and effort. If there are specific features you found lacking or pricing concerns you’d like to highlight, we’re more than happy to listen and improve. "It fulfills orders automatically through its own expensive suppliers." Actually, what you're referring to sounds like our Smart Supplier feature — designed to help sellers like you save time and maximize profit. When enabled, Smart Supplier automatically selects the best available supplier based on: - Faster shipping time - Higher reliability - Better profit margins (based on product + shipping cost) That said, it’s 100% optional. You can always select your own preferred supplier. To clarify, our internal review shows that only 5 out of your 850+ recent orders were fulfilled via Smart Supplier — and none of those resulted in complaints or refund requests. But if there are specific orders you’d like us to review, we’re more than happy to help! "The tracking is just crap. Not even track a single item. It says merchant limit reached." We totally understand how important tracking is for your business. Regarding the “Merchant limitations reached” error — this message appears because your current Basic plan ($19.9/month) includes 15 monthly tracking quotas. After reviewing your account, we can confirm that all 15 quotas were used in July, which is why no further tracking updates were processed. This limit resets monthly. To avoid this issue, you may consider a higher-tier plan or contacting our support team. We will offer the solution that works best for you. We’d be truly grateful for a chance to help resolve this with you. If you’re open to it, we’d love to set up a quick support session. Thank you again for your feedback — it’s users like you that help us build better. – Daisy & the Zopi Support Team
July 23, 2025
Excellent customer service with brilliant staffs who make sure solve your problem. Strongly recommend.
July 10, 2025
Application fiable. Personne à l'écoute (Merci Ross). Aide pour passer une commande alors que je ne trouvais de fournisseur de remplacement. Aide pour trouver des produits chez des fournisseurs (ex. Aliexpress). Je ne souhaite plus utiliser que votre application. Donc, je recherche les produits qui me tienne à coeur dans ma boutique sur votre application. Encore merci.
July 9, 2025
Zopi is a great platform for dropshipping with amazing support team, whenever a problem has arrived they have always helped me out, shoutout to daisy one of the agents there, she is lovely and actually helps you out.
Store
My Store
Using app
29 days
July 7, 2025
July 5, 2025
I Just started with Zopi but got very nice guidence from support on how to use this app. Really appriciate it.
July 3, 2025
Daysi is amazing providing support to customers. I am very happy with her assistance and dedication. Thank you
June 17, 2025
Great customer service and keep on trying improving their apps. Thank you!
May 22, 2025
I got help and all good now. thank you for support Scarlet.
Store
My Store
Using app
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April 7, 2025
Alice was efficient and very helpful. She solved my query in less than 2 minutes!!!! Keep up the great work Alice
April 4, 2025
I recently had my first order fulfilled through the Zopi Fulfillment Service. As someone unfamiliar with the process, I truly appreciated the guidance and support from Ross and the rest of the team. Thanks to their help, everything went smoothly—no issues at all! A big thank you to Ross for being so helpful! Working with the Zopi team and using their app has simplified my business operations. It's an incredible asset to my e-commerce store—no question about it. I'm excited about our partnership's potential and look forward to watching it grow. Once again, thank you to Ross and the amazing Zopi team!
March 15, 2025
Since I upgraded im only having problems with the order fulfillment
Dear BALKANSHIELD, We’re truly sorry to hear about your experience with our app, and we appreciate you taking the time to share your feedback. We understand how frustrating it can be to face issues, and we sincerely apologize for any inconvenience this has caused. We acknowledge your concerns regarding order fulfillment difficulties. Regarding the specific issue you encountered, our support team has already reached out and will provide detailed assistance to resolve it as quickly as possible. Please know that our team will work to improve the app experience. We greatly appreciate your patience and understanding. If you have any further concerns, please don’t hesitate to contact us. We’re here to help. We look forward to hearing from you soon. Best regards, Zopi Customer Support team
March 6, 2025
I was able to get help with answers to my questions fairly quickly. Customer Service was polite and professional.
Feb. 28, 2025
I've been using the app for 6 months now and it's been a total game changer. I would highly recommend it to anyone dropshipping on tiktok using aliexpress - a range of plans make it scalable and the use of AI features is also great. There's been a few issues but the chat team have been so quick to sort out any issues and have happily done so.