All reviews

Rating Breakdown

  • 5
    80% (226 ratings)
  • 4
    6% (17 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    8% (22 ratings)

Reviews with Text

  • 97% (264)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 6, 2026

Very quick and patient support. Thanks

Store

wansabi

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2025

Incredible app for Shopify business owners. The userface is incredibly easy to use and has very useful features. The support from ZOPI is INCREDIBLE. I am beyond impressed by their ability to immediately solve issues. They are always very helpful and always completely understand what I am trying to solve, which results in my issue being resolved immediately. Highly recommend ZOPI to everyone.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Today I received one order and after placing the order customer requested to change the Color of the product. I have contacted in customer care and Ms. Ross assigned me for today and she helped me a lot by making the modification into the order and she explain me the whole process step by step and that's how i fulfilled my order today. Once Again Ms Ross thank you so much your support and cooperation.

Using app

6 months

Total reviews

10

Average rating

5.0

4 / 5 Share

Dec. 13, 2025

Using app

6 months

Total reviews

1

Average rating

4.0

2 / 5 Share

Nov. 17, 2025

Could you please help me understand the process for my customers in Canada? How will they receive the product at their address after placing an order? My online store is connected to the Zopi dropshipping app, but I'm unsure how the workflow operates, especially regarding shipping fees. Do I need to handle the shipping logistics myself and send the product on behalf of the customer, or will Zopi automate this for me? I tried to place a test order myself, but I found the platform very complicated. It doesn't clearly explain the steps to follow, and I couldn't figure out how to get the product delivered. This is very important because my store is connected to my YouTube channel, which has over 1 million subscribers. I want to avoid any problems with shipping or delivery. I should note that I do not have a physical store or a warehouse

Using app

6 months

Total reviews

1

Average rating

2.0

Developer Reply

Hi there, Thank you for reaching out and sharing your concerns. To clarify how Zopi works: When a customer places an order on your Shopify store, Zopi automatically detects and fulfills the order. - You do not need a warehouse, physical inventory, or to handle shipping yourself. - Zopi places the order with the supplier, and the supplier ships the product directly to your customer, including customers in Canada. - Tracking information is automatically updated in your Shopify order page once the supplier ships. - Shipping fees are included during the supplier order — you don’t need to manage logistics manually. We also noticed that you were able to successfully place an order, which means your setup is correct and you’re on the right track. If you need further assistance or step-by-step guidance, our support team is always ready to help. Best regards, Zopi Support Team

1 / 5 Share

Nov. 12, 2025

Using app

About 3 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, thank you for your feedback — we’re truly sorry for the inconvenience you experienced 💜 We want to assure you that our team immediately looked into the issue and it has now been fully resolved. We’ve already reached out to you directly with a personalized solution to make things right, including compensation for the trouble caused. At Zopi, providing fast and dedicated support is our top priority, and we truly appreciate you bringing this to our attention so we can continue improving. If you ever need further assistance, we’re always here and ready to help 💜

5 / 5 Share

Nov. 5, 2025

Super application, de bons produits et un support client hyper réactif

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Florid from the Zopi app helped me out of a panic today and for that I am very appreciative. She helped me find a new supplier when I had orders coming in. I am very grateful.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

By far the greatest app I’ve used for drop shipping. I recently needed help fulfilling orders, Paula from the support team was so helpful, she sound me another supplier that could fulfill my orders and mapped it to my shopify store. All the done in minutes. Thank you

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 14, 2025

I’ve been using Zopi since last year, and honestly, it used to be one of the best free dropshipping tools out there. You could actually import a decent amount of products, test new ideas, and build your store without hitting a wall every few minutes. But now? They’ve completely ruined it. They’ve limited the number of products you can add so badly it’s basically useless. Back then, you could import way more enough to test multiple niches and see what sells. Now, it’s like they’re purposely choking the free users just to force upgrades. The whole “credits” idea they added made everything worse. Instead of focusing on making the app better or giving more features, they decided to limit how many products you can add, so you hit a wall faster and have to pay. It’s super obvious all they care about now is getting more and more money out of users, not actually helping people start their dropshipping business. Zopi used to help small sellers grow. Now it just frustrates you until you give up or pay. I’m completely done using them, and honestly, I recommend everyone else do the same. There are way better options that don’t treat you like that. Try DSers, Eprolo, or Ali Orders they still let you import way more products for free and actually care about helping dropshippers grow. Zopi went from a great app to a greedy, limited mess. It’s sad to see how far they’ve fallen. Unless they bring back the old system where you could choose a plan based on the number of products you could add, they’re not worth anyone’s time.

Using app

2 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 3, 2025

I had an issue with an order and I contacted the Zopi support team with special mention to (Ross) was so amazing to deal with, so professional and handled my matter efficiently and really sorted out my problem. Thank you again Ross

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

amo este producto

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Ross was great customer service. She went beyond fixing my issue to better understand other issues i was having with my store. Thank You Ross

Using app

9 months

Total reviews

14

Average rating

4.7

5 / 5 Share

Sept. 17, 2025

Support efficace et réactif.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Scarlet franchement au top ma été d'une grande aide trés profesionnel.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

je suis très satisfaite de vos services, équipe très compétent, merci beaucoup, j'espère que votre gentillesse va durer le plus longtemps possible

Store

Bazario

Using app

2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 31, 2025

always logging

Using app

2 months

Total reviews

3

Average rating

2.3

Developer Reply

Hi There, Thank you for sharing your feedback with us. I’m really sorry to hear about your experience and would love to understand more about the issue you mentioned with “always logging.” I’ve already sent you 2 follow-up emails asking for more details so we can investigate and resolve this for you as quickly as possible. Could you kindly check your inbox and let us know a bit more about what happened? Your feedback means a lot to us, and we’re here to make sure you get the best possible experience with Zopi. Best regards, Daisy

5 / 5 Share

Aug. 25, 2025

Using app

11 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 17, 2025

Està app me canta

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

un service top qualité je suis totalement nul le système m'a accompagné dans toutes les démarches encore un grand merci a Scarlet

Using app

4 months

Total reviews

2

Average rating

5.0