All reviews

Rating Breakdown

  • 5
    90% (2,215 ratings)
  • 4
    5% (135 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (13 ratings)
  • 1
    3% (84 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 7, 2024

Rocy, the support agent, is fantastic. I asked questions via chat, and she responded quickly and patiently until I understood everything. Having such a support system is very reassuring. The app is also easy to use, and if this level of support comes at this price, I think it's a great deal.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2024

app magnifica con assistenti veramente paziente e molto a disposizione come in questo caso lo è stata Ross

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2024

Karina provided great support.

Using app

8 months

Total reviews

2

Average rating

5.0

3 / 5 Share

July 4, 2024

Minn from Zopi assisted me with a query and resolved it in easy to understand step-by-step manner. Thank you Minn for the much needed support.

Using app

About 1 month

Total reviews

1

Average rating

3.0

5 / 5 Share

July 3, 2024

Ross es el mejor, me ayudo mucho

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2024

Vivian did a great job of helping me work through the complexities.

Store

cyclux

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

June 30, 2024

The platform is super slow, can't really load the products i'm looking to upload

Store

My Store

Using app

--

Developer Reply

Hi Johhney, We truly appreciate the time you've taken to share your insights about our app. Following your feedback, we've performed an exhaustive system check and are happy to report that the Zopi app is fully functional and performing optimally. To address the issues you've highlighted, one of our team members has reached out to you to inform you about this update. We are eager to hear back from you to further discuss your experience and determine the best way to resolve any concerns. Your satisfaction is our priority, and we are grateful for the chance to serve you better. We look forward to your response and hope to turn your experience around. Warm regards, The Zopi Support Team

5 / 5 Share

June 28, 2024

Ross was very helpful. She has good process knowledge

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2024

Very quick, kind and helpful customer support from Ross

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2024

Me ha atendido Minn, ha sido un verdadero placer hablar con ella, me ha solucionado todos mis problemas de una forma muy ágil y rápida, sin duda vale la pena tener a trabajadores así de buenos!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2024

dear team, I would like to express my praise and recognition to you for your persistence and commitment. Your consistent work and dedication have contributed significantly to us being able to achieve our goals. Your professionalism and reliability are outstanding and we have increased our confidence in your abilities. Thank you for your tireless efforts. Your achievements deserve the highest recognition. Kind regards, Ichem

Using app

11 days

Total reviews

1

Average rating

5.0

4 / 5 Share

June 26, 2024

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

June 24, 2024

Kundensupport war super! Pauline hat mir innerhalb von einer Minute super freundlich und gut geholfen! Danke

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2024

This should be the first app you download and the first team you go to with issue resolution. Best platform and help on Shopify. Second to none. Clara and Vivian were astounding!

Using app

13 days

Total reviews

1

Average rating

5.0

1 / 5 Share

June 21, 2024

worst app ever used

Using app

7 days

Total reviews

1

Average rating

1.0

Developer Reply

Dear Shray, Thank you for taking the time to share your feedback about our app. To ensure we address the challenges you've faced effectively, a member of our team has reached out to gather more details. Our dedicated agent is looking forward to your response to discuss your experience further and explore how we can make things right. Thank you for giving us the opportunity to serve you, and we hope to hear from you soon. Warm regards, The Zopi Support Team

5 / 5 Share

June 21, 2024

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2024

Geweldig geholpen door een vakkundige ondersteuning van Karina.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2024

Vivian was a missive help, very friendly and great at communicating what i needed to do to fix every issue I have been having, it made me feel like i am more then getting my moneys worth with Zopi! Zopi is also really easy to use.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2024

I I canceled this app way before the renewal date or trial was over and I was still charged. I would like my refund in full please back to the card on file. If you have any questions you can call me at 770-5474473..

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2024

Vivian was a great help very prompt and very informative. I will recommend my friends to this app.

Using app

13 days

Total reviews

2

Average rating

5.0