Zopi ‑ AliExpress Dropshipping
Zopi - Automate AliExpress Dropshipping & Fullfilment
Rating
4.8
feedback
2,472
chart
#774
All reviews
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Aug. 9, 2024
Three stars coz i only received £54 of the £80 you took from my account.
Hi Elisa! Firstly, we're so sorry for the unwanted experience that happened to you. One of our agents has reached out to you to clarify and update the information about your current concern with the app and we're waiting for your response. Hopefully, we will hear back from you so that we can offer the support that you deserve. Best regards, The Zopi Support team.
July 30, 2024
La atención al cliente es top, la app es buena, pero lo mejor es el soporte. Funciona genial para importar y sincronizar productos, pero además, me ha facilitado mucho la tarea al buscar productos directamente desde la app.
Store
Mi tienda
Using app
2 months
July 29, 2024
Me gusto mucho el app , si eres de Colombia o Latam la recomiendo para tu negocio
July 28, 2024
It works great and the fast support is even greater, really recommend it it's the best dropshipping app you can find that will soon dropship from even more places and it has a big big future awaiting.
July 25, 2024
I would recommend this app as I got full support through chat & resolved many issues the first time & got back on track.
July 22, 2024
So where do i start ....... Started off on the free plan as new to it all. first 3 products i listed were perfectly fine, shipped to the UK etc. Then suddenly it changed to US with no other dropdown option for anywhere else. Spent a good 1-2hours friday with someone. They went through it all & nothing could be found. I screenshot & sent to her as It wouldn't allow me to change any delivery. she said to keep as it is US but it will get delivered to the UK. I said what about the delivery charges & timescale which won't change. She suggest I upgrade my plan ... shock ... Eventually she said she'd pass it onto the development team to look at. So few days later i asked the question on the chat function. The lady has no idea about my problem as it's apparently not even been logged !! I was advised by shopify experts on a forum to avoid & this is why .....
Dear Sam, We sincerely apologize for any inconvenience you have experienced. We greatly value the insights from our customers and are committed to continuously improving our service. Your concerns have been investigated by our internal team. One of our representatives reached out to you shortly to discuss your feedback in more detail and to ensure we address any issues you may have encountered. We appreciate your patience and look forward to resolving this matter to your satisfaction. Thank you for your trust in us. Best regards, The Zopi Support Team
July 21, 2024
Ross really helped me out today. He was so caring and supportive. Ross listened to everything I said. Please give him a pay rise
July 20, 2024
I spoke With Scarlett yesterday, she is very knowledgeable, efficient and courtesy. She was so help full in making me better understand how to work the website and get my store running. I will be glad to use the app and talk with Scarlett when I have a problem. Thanks
July 25, 2024
They are caring and responsive to customer concerns.
Dear Customer, Thank you for taking the time to share your feedback about our app. We sincerely apologize for any inconvenience you have experienced. We greatly value the insights from our customers and are committed to continuously improving our service. Your concerns have been actively investigated by our internal team. One of our representatives will be reaching out to you shortly to discuss your feedback in more detail and to ensure we address any issues you may have encountered. We appreciate your patience and look forward to resolving this matter to your satisfaction. Thank you for your trust in us. Best regards, The Zopi Support Team
July 18, 2024
Completed my very first order! Wanted to double check i did everything correctly with just how simple the whole process is, was very quickly assisted by Rocy who provided very pleasant and helpful guidance.
July 15, 2024
Scarlet helped me a lot, she carefully asked me what didn’t suit me, what the problem was, and helped me figure it out! The application is excellent, excellent service and online help, I recommend it.
July 10, 2024
Excellent app fixed my issue for processing orders in Peru. The customer service is quick and gives solutions. Thank you
July 9, 2024
Scarlet es una muy buena soporte, muy directa y sabe como resolver problemas sin confundir a los demas.