Zopi: AliExpress Dropship, POD
Zopi - US AliExpress Dropship | Print on Demand Shopify...
Rating
4.5
feedback
273
chart
#1,280
All reviews
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Sept. 14, 2023
This app is terrible. What they don't tell you is that it doesn't work without the chrome extension, then you have to match the store email to the extension login for it to work. Then you have to wait countless hours for support which feels like a bot. In good faith, I bought the first month at 19.99 and within 15 minutes it wasn't going to function. I was then asked to wait 12 hours, then 24 hours and now it just doesn't work cause Ali Express had made changes. This has been a disaster and the worst part is support pointed to a url and told me I can't have a refund cause they don't do that. I think it's borderline criminal behavior and I will alert Shopify to these questionable terms.
Hi Chris, Thanks for leaving a review for us! We take the feedback from our customers very seriously in order to improve the service. Our team is committed to addressing any concerns or issues you may have encountered. It's a pleasure for us since you are still here (not many people did that after a bad first experience), and one of our agents has reached out to you to discuss your feedback in more detail. We value your input and look forward to hearing from you soon. Best regards, Ali Orders team
Sept. 14, 2023
Hard to test the app because the free plan does not include most features, the app is super super expensive, for $50/ month you can import only 500 products and monitor price & stock for only for 50 product. this means they charge $1 per product sync , it is extremely expensive, who can afford that ? other apps offer 5000 products with stock & price sync for the same price.
Hi Soubhi! Thank you for submitting a review for our app! We greatly appreciate your feedback as it helps us in enhancing the overall app experience for our users. Our team is committed to addressing any concerns or issues you may have encountered. Rest assured, one of our agents will be reaching out to you shortly via email to discuss your feedback in more detail. We value your input and look forward to hearing from you soon. Best regards, Ali Orders team
Sept. 8, 2023
I absolutely LOVE LILY FOR THE CUSTOMER SERVICE, SHE RESPOND VERY QUICKLY, She answered every question, And resolved every issue, THANK YOU SO MUCH!!
Aug. 15, 2023
They helped me alot with a problem their is Ciara from Alie order and she help me with a problem that i had for month so now im free thank to Ciara !!!!.
Aug. 14, 2023
I worked with Ciara who was very helpful & knowledgeable. She was very detailed in giving suggestions which made everything easier.
April 13, 2024
Thank you Violette, you gave a very good experience , Showed me what to do and fixed my problem for me, Thank you so much
Aug. 4, 2023
Good customer service and easy to use! Ciara was very nice and helpful showing me the process to setup the app correctly for my store. Would highly recommend
Store
My Store
Using app
About 20 hours
July 28, 2023
I am new user i do not know anything but when i contact representative Ciara help me so much and i learn so much from her THANKYOU
July 27, 2023
Excellent Support By Clara On Staff! Great Service and Prompt response to all my questions. Highly recommened.
July 23, 2023
very fast and easy explanation with image and step by step. Unique services with easy use for plate form thanks
July 20, 2023
Customer service is legit and helped with a few issues. Managed to get through it and easy to use. Can't wait to start growing my business more with these items.
Aug. 1, 2023
Clara is very helpful! Thank you very much! It is realy pleasantly chating with you! Keep the good job like this!
Aug. 21, 2024
Hallo, ich hatte ein paar kleine Probleme mit den Einstellungen bei Zopi, also habe ich den Support kontaktiert via live Chat schaltet sich der Supporter (Rocy) hinzu und half mir wirklich spitze durch alle meiner Probleme er half mir gute Produkte zu finden und erklärte mir ganz in ruhe wie ich welche Einstellungen machen kann damit der Shop so Effizent wie möglich läuft. Ich bin sehr zufrieden mit ihm und zögere nicht ein 2tes mal ihn zu kontaktieren. Die app an sich ist gut gestaltet und man kann mit etwas hilfe vom support wirklich viel einstellen. Grüße Hejfisch
July 4, 2023
Ethan has answered my questions over and over and walked me thru the steps on making my website just the way i want it
June 27, 2023
I had some difficulty understanding the order fulfillment process. Got very good support from Aliexpress representative. Keep up the good work.
Dec. 14, 2023
Lily is amazing! So patient and kind and helped me with all my questions step by step:) After three days and mutiple support people involved it was wonderful that Lily was able to help with my customer's order issue.