Zopi: AliExpress Dropship, POD
Zopi - US AliExpress Dropship | Print on Demand Shopify...
Rating
4.5
feedback
273
chart
#1,486
All reviews
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Nov. 30, 2023
Kind and efficient support! I made a mistake by being to fast, Shiro helped me out in a very kind and efficient way, thank you!
Nov. 25, 2023
I had a problem with delivery settings and synchronization. I'm still a newbie dropshipper and Ciara helped me a lot in solving my problem. I think this is a good app and an excellent support.
Nov. 24, 2023
Can not set up shipping. The customer receieving mistakes during check out
Hi Anthony! Thank you for submitting a review of our app! We value your feedback and want to address your concerns. We understand that you received a notification on Shopify which caused some confusion and want to clarify that this notification was not generated by Zopi, but was due to certain settings on Shopify. Zopi is designed to help you import products from Aliexpress to your store and assist in fulfilling these orders with just a few clicks, without altering any settings on Shopify. We did respond to your initial concern, but it seems you may not have received our response. We would appreciate the opportunity to discuss this further with you to help you solve this problem as one of our agents will be reaching out to you shortly via email. We look forward to resolving this matter to your satisfaction. Best regards, The Zopi Support team
Nov. 18, 2023
Scarlet really has been a great help to me in helping me to understand different things about my store and products.
Nov. 16, 2023
I needed some assistance with finding suppliers. Ross was able to walk me through the process and made it very easy for me to follow. I appreciated the quick responsiveness and polite interaction.
Nov. 27, 2023
Ayant eu des difficultés à utiliser l’application j’ai souhaité résilier. Leur service client a été très disponible, ils m’ont proposé de l’aide pour mieux utiliser l’application et m’ont remboursé.
Salut! Merci d'avoir soumis un avis sur notre application et désolé pour cette expérience indésirable. Nous prenons très au sérieux les commentaires de nos clients afin d'améliorer le service. nos commentaires seront très importants pour nous car nous recherchons toujours des moyens d'améliorer notre application et souhaitons rendre votre expérience avec notre application aussi simple que possible. Si vous préférez avoir la chance de discuter avec moi ou si vous souhaitez envoyer vos commentaires par e-mail, n'hésitez pas à répondre à cet e-mail car j'aimerais vous offrir mon soutien pour vous guider à travers l'application et comment elle peut vous aider dans votre parcours de dropshipping. Merci de nous avoir donné une chance et nous vous souhaitons tout le meilleur ! Sincèrement, L'équipe d'assistance Zopi
Nov. 15, 2023
As Seen ON YouTube....and making me $$$$. And Tech Support has been very knowledgeable and helpful and Tips on how to better serve Temu and I's customers!
Nov. 13, 2023
Clara was amazing! I freaked out about a customers order and she helped me fix it when no one else could! I am so happy with customer support and the TEMU integration plus extension! AMAZING! Success starts here! Thank you Clara!!!!
Nov. 2, 2023
A great experience, it’s so easy to choose products, and the customer service is very helpful.
Dec. 15, 2023
Shiro understood well the issue and made sure that is reported correctly to development team. new version has been released in less than 24 hours. Very dynamic and friendly team.
Oct. 23, 2023
Perfecto, tenía problemas para ver los precios originales de los productos importados desde Temu y he hablado con Rocy y todo se ha solucionado. Además, me ha dado consejos y recomendaciones de aplicaciones que seguro mejorarán mi proyecto. Excelente, hace tiempo que no tenía un soporte técnico tan pertinente, rápido y colaborativo. Plus demás, en un perfecto Español.
Oct. 17, 2023
Henry was fantastic in Customer Support, answered all my questions and forwarded me information so I may be informed and may use all the features offered. Answered the chat within seconds, very personable and no question was left unanswered. Looking forward to using this app, I'm already liking the customer service being on top of answering all my questions. Give it a try!
Sept. 29, 2023
Jennie is the most professional and helpful person I have ever met. She was always there when I needed her. Thank You, Jennie!! I recommend this app.
Oct. 26, 2023
Onboarding was great! They were able to answer all my questions and the direction provided was spot on. The team was great in providing feedback on my orders. The rest of the support team, is amazing, making a great partner. Zopi works! Thanks