Zopi ‑ AliExpress Dropshipping
Zopi - Automate AliExpress Dropshipping & Fullfilment
Rating
4.8
feedback
2,472
chart
#774
All reviews
Rating Breakdown
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Aug. 18, 2024
Lana was extremely helpful, supportive and answered all my questions timely and intuitively. Lana made my business with Zopi easy, and I am grateful for her support. She not only assisted me efficiently and professionally, but also her support built trust in me with doing business with Zopi. I will be recommending to other colleagues. Thank you Lana, and thank you Zopi for your support.
Aug. 18, 2024
Its a bit buggy but the customer service usually can help you with a workaround, so I appreciate there is a solution
Aug. 17, 2024
I would definitely recommend Zopi - AliExpress Dropshipping as customer service agents are quite helpful to their client. I would like to mention Rocy for being so nice, patient, and understanding. He dealt with my query with full understanding of the issues and answered all my questions efficiently. Rocy has provided me an excellent customer service. Well done to Rocy. Thank you so much for helping me resolve my problems/issues.
Aug. 17, 2024
I love this app, whenever I need assistance someone is there within seconds and everyone is so very helpful and patient with me, especially Rocy today who was brilliant and knew exactly what to check to resolve an issue. Excellent service. Thank you.
Aug. 17, 2024
Ross konnte mir innerhalb von minuten mein problem lösen! Sie war mir eine sehr grosse hilfe! Danke Ross
Aug. 14, 2024
Thanks to Ross I was able to solve a problem we were facing. Thanks so much for the very fast and helpful response!
Aug. 13, 2024
Un grand merci a Karina et Vivian qui m'ont aide dans le processus pour traiter ma premiere commande. J'adore l'application ZOPI et je la recommande fortement a toutes personnes specialement celles qui lancent leur premiere boutique en ligne.
Aug. 13, 2024
L'assistenza Ross è molto gentile, e paziente. Comprende e aiuta finchè non si risolve il problema. Sono veramente soddisfatta. :)
Aug. 13, 2024
I recently had the pleasure of working with Ross from the customer service team at Zopi, and I couldn't be more impressed. She was incredibly responsive, patient, and went above and beyond to ensure all my concerns were addressed. Ross made the entire process smooth and stress-free, providing clear and detailed explanations at every step. Zopi is a buddy that you can trust on your business road, and Ross exemplifies that trust and reliability. Highly recommend!
Aug. 9, 2024
Sempre me encanta o suporte deles, rapidos, educados e eficientes. A Ross mais uma vez me atendeu super bem e resolveu meu problema , nota sempre 10
Aug. 9, 2024
The app is great! The chat feature is a bit unsteady. The text moves around a bit and I'm unable to unpin it from the window and move it around to get better navigation. I also would like for the ordering process, from order to fulfillment to be more automatic, with the least human intervention required. We have other things to do than having to submit orders, multiple times throughout the day. This feature would help with that a lot. Otherwise, so far, so good.
Aug. 7, 2024
I highly recommend this app. The chat support team was incredibly helpful and resolved all my issues quickly, getting me back on track right away.
Aug. 7, 2024
the support is really interesting, the support is available all the time, you always got a clear answer
Store
My Store
Using app
About 2 months
Aug. 5, 2024
Uma porcaria, depois que instala não consegue mais desinstalar esse lixo
Prezada Cláudia, Pedimos sinceras desculpas por qualquer inconveniente que você tenha experimentado. Valorizamos muito os insights de nossos clientes e estamos comprometidos em melhorar continuamente nosso serviço. Em relação à sua preocupação, gostaríamos de informar que devido a algumas atualizações do sistema externo, a desinstalação do aplicativo exigiu etapas adicionais. Um de nossos representantes entrará em contato com você em breve para discutir seus comentários com mais detalhes e garantir que resolveremos quaisquer problemas que você possa ter encontrado. Agradecemos sua paciência e esperamos resolver esse assunto de forma satisfatória. Obrigado pela sua confiança em nós. Atenciosamente, A equipe de suporte Zopi
Aug. 5, 2024
Amazing customer service. Very easy to work with, and are very helpful with various problems. 100% Would recommend
Aug. 3, 2024
Alice explained the entire processed and was very patient I am a beginner and very much appreciated the time she spent with me.
Aug. 3, 2024
shit app and support it is not allowing me to uninstall the app form my store i do not know why?
Dear Chirag, We sincerely apologize for any inconvenience you have experienced. We greatly value the insights from our customers and are committed to continuously improving our service. Regarding your concern, we would like to inform you that due to some updates from the external system, the uninstallation of the app required additional steps. One of our representatives reached out to you shortly to discuss your feedback in more detail and to ensure we address any issues you may have encountered. We appreciate your patience and look forward to resolving this matter to your satisfaction. Thank you for your trust in us. Best regards, The Zopi Support Team