All reviews

Rating Breakdown

  • 5
    82% (227 ratings)
  • 4
    6% (16 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    9% (26 ratings)

Reviews with Text

  • 97% (267)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 11, 2024

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

wirklich toller und schneller support. Man wartet keine 5 min um direkt mit einem direkten kontakt zu erhalten wenn man dringend Hilfe benötigt. es wird so lange das problem mit dir durchgearbeitet und nach Lösungen gesucht bis es geklappt hat. Ich bin wirklich begeistert und kann die app auch nur empfehlen. ist auch wirklich einfach alles einzustellen.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

Rocy is great

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2024

Fue un placer haber trabajado con Ross del equipo de Zopi, la verdad que se mantuvo atenta, laboriosa, disciplinada y sobre todo con deseos de que se le diera solución al problema de mi tienda. Creo que su equipo cuenta con un magnífico trabajador, el cual lo acaba de demostrar hoy, y además del cual estoy eternamente agradecido. Gracias a su equipo y a usted Leo, en mi persona tienes un amigo y un gran hermano, bendiciones para usted y familia.

Using app

5 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 20, 2024

amazing and so helpful with all my questions!!!

Using app

8 months

Total reviews

2

Average rating

5.0

3 / 5 Share

Jan. 24, 2024

Ainda não utilizei o App, mas estou muito grata pelo atendimento das pessoas no whatsapp. Em todas as minhas dúvidas e dificuldades elas tem sido excelentes.

Using app

1 day

Total reviews

1

Average rating

3.0

5 / 5 Share

Jan. 22, 2024

scarlet is amazing , she helped me with no problem and she knows a solution to almost everything.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Leo is always prompt and helpful in solving any and all issues that i have using this format.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

It is a real support, let's say super-support. Rosa, one of the members of support team, did not leave us until the problem was completely solved. I want to thank her and the whole Zopi team. Great app! highly recommended.

Store

Vopoto

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 26, 2024

It is wonderful to work with the Scarlet of Zopi support team. They are good at what they are doing

Using app

About 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

Dec. 18, 2023

I work with Rocy today and she was so helpful. She recommended a bunch of hot-selling products. She also answered all my questions in the timely manner. Definitely recommend!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

I worked with Jeannie today and she was amazing! She helped me with a difficult order and without her assistance it would not have been completed. A very wonderful experience. She was patient, thorough and understanding. I hope to work with her again if I ever experience a technical issue. She's great!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Kind and efficient support! I made a mistake by being to fast, Shiro helped me out in a very kind and efficient way, thank you!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2023

I had a problem with delivery settings and synchronization. I'm still a newbie dropshipper and Ciara helped me a lot in solving my problem. I think this is a good app and an excellent support.

Using app

13 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 24, 2023

Can not set up shipping. The customer receieving mistakes during check out

Using app

2 months

Total reviews

4

Average rating

3.0

Developer Reply

Hi Anthony! Thank you for submitting a review of our app! We value your feedback and want to address your concerns. We understand that you received a notification on Shopify which caused some confusion and want to clarify that this notification was not generated by Zopi, but was due to certain settings on Shopify. Zopi is designed to help you import products from Aliexpress to your store and assist in fulfilling these orders with just a few clicks, without altering any settings on Shopify. We did respond to your initial concern, but it seems you may not have received our response. We would appreciate the opportunity to discuss this further with you to help you solve this problem as one of our agents will be reaching out to you shortly via email. We look forward to resolving this matter to your satisfaction. Best regards, The Zopi Support team

5 / 5 Share

Nov. 18, 2023

Scarlet really has been a great help to me in helping me to understand different things about my store and products.

Using app

15 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 27, 2023

Ayant eu des difficultés à utiliser l’application j’ai souhaité résilier. Leur service client a été très disponible, ils m’ont proposé de l’aide pour mieux utiliser l’application et m’ont remboursé.

Using app

14 days

Total reviews

1

Average rating

1.0

Developer Reply

Salut! Merci d'avoir soumis un avis sur notre application et désolé pour cette expérience indésirable. Nous prenons très au sérieux les commentaires de nos clients afin d'améliorer le service. nos commentaires seront très importants pour nous car nous recherchons toujours des moyens d'améliorer notre application et souhaitons rendre votre expérience avec notre application aussi simple que possible. Si vous préférez avoir la chance de discuter avec moi ou si vous souhaitez envoyer vos commentaires par e-mail, n'hésitez pas à répondre à cet e-mail car j'aimerais vous offrir mon soutien pour vous guider à travers l'application et comment elle peut vous aider dans votre parcours de dropshipping. Merci de nous avoir donné une chance et nous vous souhaitons tout le meilleur ! Sincèrement, L'équipe d'assistance Zopi

5 / 5 Share

Nov. 15, 2023

As Seen ON YouTube....and making me $$$$. And Tech Support has been very knowledgeable and helpful and Tips on how to better serve Temu and I's customers!

Using app

26 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 13, 2023

Clara was amazing! I freaked out about a customers order and she helped me fix it when no one else could! I am so happy with customer support and the TEMU integration plus extension! AMAZING! Success starts here! Thank you Clara!!!!

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

excelente app, y el soporte técnico siempre esta con Tigo para apoyarte

Using app

2 months

Total reviews

1

Average rating

5.0