Zopi: AliExpress Dropship, POD
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Rating
4.5
feedback
276
chart
#635
All reviews
Review RSS Feed
Oct. 21, 2025
The app is very easy to use. I had the privilege to chat with Florid this morning. She was AWESOME. She has helped me many times.
June 4, 2024
I am just getting started out with Zopi. I was having some errors and used the chat support. I was chatting with Ross who gave me all the help I needed and I am so happy that he had all the answers for my technical problems! Thanks Ross, and thanks Zopi for the service!
June 2, 2024
Give Vivian from tech support a huge raise she helped me fast and saved me money and even explained how to fix the issue in the future!
May 21, 2024
The app is complicated, but Ross from the support centre has been super helpful in guiding me through how to use both Zopi and Shopfiy effectively.
May 5, 2024
Ross was amazing today! Resourceful information was provided and product knowledge is is commendable
April 28, 2024
I would certainly recommend this app to others, even though I had an issue with my very first TikTok shop order processing . But thanks to Pauline, I got it all worked out. She was awesome! Stuck with me through all of the headache on my end and worked super hard to get the issue resolved. I appreciated her help very much!
May 1, 2024
It isn't convenient to search one source at a time in order to then filter and sort by order number. If you could fix it to search both at the same time, that'd be the best. The inconvenience for me is having to search two sources and then cross-filtering the order or list count to determine trust worth sources and costs vs. value. Centralizing seemed like a game changer but I guess ill need to keep looking Update: the company reached out to take action on my feedback and implemented some changes to filters so you could look at both sources at the same time. Really impressed by the responsiveness
Dear Andrew, We hope this message finds you well. Thank you for taking the time to share your thoughts about our app. We sincerely apologize for any inconvenience you've encountered and appreciate your patience as we work to resolve this matter. Your feedback is valuable to us, and we are thrilled to hear that your experience has improved. Please know that our team is committed to providing an exceptional service experience, and your satisfaction is our top priority. We are continually striving to enhance our app and services, and it is feedback like yours that helps us move in the right direction. Should you have any further suggestions or need assistance in the future, please do not hesitate to reach out. We are here for you. Thank you once again for your trust and support. We look forward to serving you better with each update. Warm regards, The Zopi Support Team
April 19, 2024
Your customer service representative Rocy. Who took extra time out of her to day to fulfill my needs and the customers. I was impressed at her fast response time and her willingness to help me. Everything was easy. Thank you
April 9, 2024
Jennie helped me solve my ordering issue. I was very grateful for the help provided over many hours of trouble shooting. Once you learn your way around the app, it is a wonderful too for your ecommerce shop. I would reccomend Jennie for support if needed using Zopi. Thank you again Jennie. You have made my day.
March 15, 2024
I am was fortunate to get the customer support by Minn, she was very helpful and resolved my issue immediately and was very polite and humble while helping me out with my issue. It was a pleasure that Zopi - AliExpress Dropshipping has such associates working for customer support.
March 15, 2024
Vivian was a stellar professional support agent. A breath of fresh air and her encouragement and helpfulness alllowed me to feel my anxiety slip away. She is a huge asset to the Zopi team.
March 11, 2024
I am writing to express my utmost appreciation for the exemplary service provided by the support team representatives- Mr.Leo of your company. Throughout my interactions with him, I have consistently experienced professionalism, efficiency, and a genuine commitment to resolving my inquiries.
Feb. 16, 2024
Their system has serious problems. When checking out to pay for Aliexpress orders we are called to pay much more that the estimated cost in their product center. I was trying for hours to sort this out and get a reasonable reply for this problem and their support had no clue. And they will no even refund our subscription. P.S. After talking with support supervisor they admited that they are geared towards USA market and their defaults are fro USA therefore their automations are of no use to other countries.
Dear Customer, We appreciate your review of our app and we apologize for the inconvenience you have experienced. We value the feedback from our customers and we strive to enhance our service. Our team is dedicated to resolving any problems or difficulties you may have faced and we have verified that your issue has been forwarded to our Internal team. One of our representatives has contacted you to discuss your feedback in more depth. We hope to receive a response from you so that we can provide you with the assistance you need. Thank you for your trust and we wish you all the best! Sincerely, The Zopi Support team.