Zopi: AI AliExpress Dropship
All reviews
beaucoup trop cher, je pensais que mon client recevrait la commande et je me rend compte que rien n'a fonctionné. Je dois payer 70$ pour un truc de 6$ ça n'a aucun sens. En plus vous voulez que je change pour un forfait plus grand pour seulement une vente de 6$
Chère Annick, Merci de nous avoir fait part de vos commentaires et nous sommes vraiment désolés pour cette expérience indésirable. Il semble y avoir un léger malentendu que je voudrais aborder. Zopi est une application conçue pour vous aider à passer des commandes en synchronisant automatiquement les informations de votre commande afin de faciliter l'exécution des commandes en quelques clics simples. Le processus n'est pas entièrement automatique et Zopi n'expédiera pas la commande sans votre action et confirmation. Un membre de notre équipe vous a contacté par e-mail pour vous aider à traiter correctement la commande et attend actuellement votre réponse. Nous espérons avoir de vos nouvelles bientôt. Cordialement, L'équipe d'assistance Zopi
Der Service ist gut, auch wenn Sie manchmal keine Antwort auf Dinge haben, die im Hintergrund passieren. Wie z.B. dass ich als Verkäufer die Versandemails von Hermes/DHL für die Zustellung beim Kunden erhalte (als ob ich selber das Produkt bestellt hätte und es auf dem Weg zu mir ist). Das nervt und spamt mein ganzes Postfach zu.
Ross was very helpful. I am new to using Zopi and having an online store so I sometimes need some help to complete orders and make sure there's nothing else I need to do. Ross helped a lot!
Good App nice customer service
Ross a été rapide et a trouvé mon problème rapidement merci à lui.
Rocy is simply amazing. Rocy was so helpful that he should be considered for promotion
I recommend this app because it offers the best products for dropshipping and has a very good customer support team, I recommend Ross because she answered all of my questions in a very friendly and professional manner and also because of the patience with helping me in resolving a number of problems
Azalea provided Exceptional Customer Support. Responsive and highly collaborative team member. I am 100% satisfied with the level of support I received.
Really Good and Kind Support. Thank you too Ross !!
While listing products to my store, I encountered product status as "sold out" when clearly there were a large inventory of the product. I worked for hours trying different settings and researching different sites to figure out how to correct this error. Finally, I decided to contact ZOPI via chat not expecting much help. To my surprise and delight, a representative responded and assisted me perfectly. I am new at dropshipping and basically a layman with the terms needed to explain my issue. Alice not only understood my dilemma, but assisted me and resolved my issue in less than an hour. Very friendly and knowledgeable made the experience exciting. All my concerns and would have taken less time to resolve if I was more familiar with the platform. I truly recommend ZOPI for newbies such as me and advance users. Thank you for hiring knowledgeable and friendly people to represent your company. Alice is an asset to your continued success for the future .
I love their chat support. Always there and helpful. Ross was particularly wonderful and resolved my issue in seconds.
quick customer service by Ross. Thank you.
Scarlett was a great help in sorting issues out with my app through fault of my own great customer service Thanks
The best and fast constumer service! Rocy helped me manage a small problem I had in my store, and we resolved it together very quickly. Thank you and I hope to continue working and learning together!
Ross was extremely helpful, supportive and answered all my questions timely and intuitively. Ross made my business with Zopi easy, and I am grateful for her support. She not only assisted me efficiently and professionally, but also her support built trust in me with doing business with Zopi. I will be recommending to other colleagues. Thank you Ross, and thank you Zopi for your support.
L'assistenza Ross è molto gentile, e paziente. Comprende e aiuta finchè non si risolve il problema. Sono veramente soddisfatta. :)
The app is great! The chat feature is a bit unsteady. The text moves around a bit and I'm unable to unpin it from the window and move it around to get better navigation. I also would like for the ordering process, from order to fulfillment to be more automatic, with the least human intervention required. We have other things to do than having to submit orders, multiple times throughout the day. This feature would help with that a lot. Otherwise, so far, so good.
La atención al cliente es top, la app es buena, pero lo mejor es el soporte. Funciona genial para importar y sincronizar productos, pero además, me ha facilitado mucho la tarea al buscar productos directamente desde la app.
good app so far and their support agent Scarlet is a great help.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.