All reviews

Rating Breakdown

  • 5
    80% (226 ratings)
  • 4
    6% (17 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    8% (22 ratings)

Reviews with Text

  • 97% (264)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 13, 2024

L'assistenza Ross è molto gentile, e paziente. Comprende e aiuta finchè non si risolve il problema. Sono veramente soddisfatta. :)

Using app

17 days

Total reviews

3

Average rating

4.3

4 / 5 Share

Sept. 10, 2024

good app so far and their support agent Vivian is a great help.

Using app

About 2 months

Total reviews

2

Average rating

4.0

5 / 5 Share

July 25, 2024

I would recommend this app as I got full support through chat & resolved many issues the first time & got back on track.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2024

Excellent app fixed my issue for processing orders in Peru. The customer service is quick and gives solutions. Thank you

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2024

they are very fast and very helpfull

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2024

Ross was very helpful. She has good process knowledge

Using app

3 months

Total reviews

2

Average rating

5.0

1 / 5 Share

June 21, 2024

worst app ever used

Using app

7 days

Total reviews

1

Average rating

1.0

Developer Reply

Dear Shray, Thank you for taking the time to share your feedback about our app. To ensure we address the challenges you've faced effectively, a member of our team has reached out to gather more details. Our dedicated agent is looking forward to your response to discuss your experience further and explore how we can make things right. Thank you for giving us the opportunity to serve you, and we hope to hear from you soon. Warm regards, The Zopi Support Team

5 / 5 Share

June 18, 2024

Ross has offered perfect help, from beginning till the end, very through help and was more than perfect

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

The app is very easy to use. I had the privilege to chat with Florid this morning. She was AWESOME. She has helped me many times.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 7, 2024

Awesome job! Very informative. Helped me solve me problem and taught me something new.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2024

I am just getting started out with Zopi. I was having some errors and used the chat support. I was chatting with Ross who gave me all the help I needed and I am so happy that he had all the answers for my technical problems! Thanks Ross, and thanks Zopi for the service!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2024

Give Vivian from tech support a huge raise she helped me fast and saved me money and even explained how to fix the issue in the future!

Using app

5 months

Total reviews

1

Average rating

5.0

4 / 5 Share

May 21, 2024

The app is complicated, but Ross from the support centre has been super helpful in guiding me through how to use both Zopi and Shopfiy effectively.

Using app

28 days

Total reviews

1

Average rating

4.0

5 / 5 Share

May 6, 2024

Very nice chat support from Online Team

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2024

Ross was amazing today! Resourceful information was provided and product knowledge is is commendable

Store

TikiSip

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2024

the best service!! clara helped a ton!!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2024

Beginner friendly, easy to use and free.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2024

Your customer service representative Rocy. Who took extra time out of her to day to fulfill my needs and the customers. I was impressed at her fast response time and her willingness to help me. Everything was easy. Thank you

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 19, 2024

the best

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 9, 2024

Jennie helped me solve my ordering issue. I was very grateful for the help provided over many hours of trouble shooting. Once you learn your way around the app, it is a wonderful too for your ecommerce shop. I would reccomend Jennie for support if needed using Zopi. Thank you again Jennie. You have made my day.

Using app

7 months

Total reviews

2

Average rating

5.0