All reviews

Rating Breakdown

  • 5
    85% (231 ratings)
  • 4
    6% (16 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    7% (20 ratings)

Reviews with Text

  • 97% (266)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 18, 2024

Ross has offered perfect help, from beginning till the end, very through help and was more than perfect

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

The app is very easy to use. I had the privilege to chat with Florid this morning. She was AWESOME. She has helped me many times.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 7, 2024

Awesome job! Very informative. Helped me solve me problem and taught me something new.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2024

I am just getting started out with Zopi. I was having some errors and used the chat support. I was chatting with Ross who gave me all the help I needed and I am so happy that he had all the answers for my technical problems! Thanks Ross, and thanks Zopi for the service!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2024

Give Vivian from tech support a huge raise she helped me fast and saved me money and even explained how to fix the issue in the future!

Using app

5 months

Total reviews

1

Average rating

5.0

4 / 5 Share

May 21, 2024

The app is complicated, but Ross from the support centre has been super helpful in guiding me through how to use both Zopi and Shopfiy effectively.

Using app

28 days

Total reviews

1

Average rating

4.0

5 / 5 Share

May 6, 2024

Very nice chat support from Online Team

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2024

Ross was amazing today! Resourceful information was provided and product knowledge is is commendable

Store

TikiSip

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2024

the best service!! clara helped a ton!!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2024

Beginner friendly, easy to use and free.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2024

Ross from customer service was fantastic. Walked me threw everything I needed and then some great service

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2024

Your customer service representative Rocy. Who took extra time out of her to day to fulfill my needs and the customers. I was impressed at her fast response time and her willingness to help me. Everything was easy. Thank you

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 19, 2024

the best

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 16, 2024

Good Customer Service, Ross was very Helpful

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2024

Jennie helped me solve my ordering issue. I was very grateful for the help provided over many hours of trouble shooting. Once you learn your way around the app, it is a wonderful too for your ecommerce shop. I would reccomend Jennie for support if needed using Zopi. Thank you again Jennie. You have made my day.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 5, 2024

Zopi has been a game-changer for my dropshipping business. The user interface is super intuitive, making it easy to find and import products. Plus, their customer support is top-notch! When I have questions about order fulfillment, or anything, the live chat team responded quickly and walked me through the solution in no time. Highly recommend!

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 4, 2024

Top Notch Support from Violette. Thanks alot for the support!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 3, 2024

Was very patient and responded quickly to my messages as compared to others that take 5-10 min. Nice chat Scarlet

Store

Inovex

Using app

2 months

Total reviews

6

Average rating

4.5

5 / 5 Share

April 1, 2024

Il n'y pas d'autre application meilleur que Zopi,des genrs pour le service à la clientèle de qualité,professionnel comme le cas de Rocy,qui priorise avant tout le client pour connaitre son besoin et le suggérer de bonne solution.Je vous la recommande vivement

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

March 31, 2024

The support staff is amazing and available with any issues present. My experience with Vivian from Zopi was exceptional. She was kind, knowledgeable and straight to the point and even pointed out what I should do to make it easier in the future with order fulfillment. Along with how she provided guides and images to assist me was highly beyond your normal support service! Thanks Vivian!

Using app

5 months

Total reviews

2

Average rating

5.0