All reviews

Rating Breakdown

  • 5
    90% (2,215 ratings)
  • 4
    5% (135 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (13 ratings)
  • 1
    3% (84 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Sept. 20, 2024

Der Service ist gut, auch wenn Sie manchmal keine Antwort auf Dinge haben, die im Hintergrund passieren. Wie z.B. dass ich als Verkäufer die Versandemails von Hermes/DHL für die Zustellung beim Kunden erhalte (als ob ich selber das Produkt bestellt hätte und es auf dem Weg zu mir ist). Das nervt und spamt mein ganzes Postfach zu.

Using app

3 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 19, 2024

Ross was very helpful. I am new to using Zopi and having an online store so I sometimes need some help to complete orders and make sure there's nothing else I need to do. Ross helped a lot!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Alice has been such a great help!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

Scarlet heeft mij snel en doeltreffend geholpen

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

Very good support. The app is pretty unituitive sometimes

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

Zopi Dropshipping has been fantastic The platform is easy to use, the product quality is excellent and the customer support is amazing always quick and helpful. Highly recommended for anyone looking to streamline their dropshipping business

Using app

About 1 month

Total reviews

14

Average rating

4.7

5 / 5 Share

Sept. 15, 2024

Everytime I speak to a representative they are so very helpful but Vivian was exceptional. I appreciate her support she was very professional and patient with my requests. She is a superstar!

Store

UHT

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2024

Highly rated Tech Support.

Using app

7 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Sept. 13, 2024

Vivian is responsive and very knowledgeable

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

Just started this recently and so far so good. I had an issue(user error) with shipping my first time and Azalea helped me to get everything straightened out. Now I will be running smoothly!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

Azalea was patient and perfect.

Using app

2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 10, 2024

Don’t install this, I didn’t fully sign up yet I’m being charged

Using app

11 months

Total reviews

1

Average rating

1.0

Developer Reply

Dear Terrie, Thank you for sharing your feedback regarding your experience with the Zopi App. We understand your concerns about the refund policy. As a third-party application of Shopify, all payments for your subscription are processed directly through Shopify. This means that Shopify is responsible for charging the full amount on your account when the subscription was activated. Since the subscription was not canceled, the charge was recurring. To address this issue, we reached you through your email to provide you with detailed information and assistance regarding the payment and refund process. Look forward to hearing from you soon. Thank you for your understanding and patience. Best regards, The Zopi Support team

5 / 5 Share

Sept. 9, 2024

Good App nice customer service

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

Great customer service. Advisor Scarlett was friendly, approachable and talked me through all actions.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2024

I have had good experiences especially with customer care. Ross today helped me promptly and was very polite.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2024

Ross a été rapide et a trouvé mon problème rapidement merci à lui.

Using app

13 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 7, 2024

An dieser Stelle möchte ich Ihnen mitteilen, dass Ross ein vorbildlicher Mitarbeiter ist und seine fachliche Kompetenz mir sehr geholfen hat.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

I had never tried Zopi App for dropshipping. I loved their customer services, their knowledge and client understanding while explaining clearly. Two people I met are : ROCY and Alice. Fantastic Experience !

Using app

28 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Very good support, can say that this app is worth it!

Using app

11 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Great app for droppshipping Alice really helped me

Using app

3 months

Total reviews

2

Average rating

5.0