All reviews

Rating Breakdown

  • 5
    85% (231 ratings)
  • 4
    6% (16 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    7% (20 ratings)

Reviews with Text

  • 97% (266)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 9, 2024

Good App nice customer service

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2024

Ross a été rapide et a trouvé mon problème rapidement merci à lui.

Using app

13 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 2, 2024

Rocy is simply amazing. Rocy was so helpful that he should be considered for promotion

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2024

The best user support experience I have ever had! Ross helped me out with very fast response times and clear and concise instructions. He was very friendly as well and truly made the experience as easy as possible. Ross is a lifesaver! Thank you, Zopi!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

Azalea provided Exceptional Customer Support. Responsive and highly collaborative team member. I am 100% satisfied with the level of support I received.

Store

Ornalux

Using app

5 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Really Good and Kind Support. Thank you too Ross !!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

I've received excellent support from Zopi ‑ AliExpress Dropshipping Store. Their service is very fast. A big thank you to Scarlet, Lana, Vivian, and Alice.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

While listing products to my store, I encountered product status as "sold out" when clearly there were a large inventory of the product. I worked for hours trying different settings and researching different sites to figure out how to correct this error. Finally, I decided to contact ZOPI via chat not expecting much help. To my surprise and delight, a representative responded and assisted me perfectly. I am new at dropshipping and basically a layman with the terms needed to explain my issue. Alice not only understood my dilemma, but assisted me and resolved my issue in less than an hour. Very friendly and knowledgeable made the experience exciting. All my concerns and would have taken less time to resolve if I was more familiar with the platform. I truly recommend ZOPI for newbies such as me and advance users. Thank you for hiring knowledgeable and friendly people to represent your company. Alice is an asset to your continued success for the future .

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

I love their chat support. Always there and helpful. Ross was particularly wonderful and resolved my issue in seconds.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

quick customer service by Ross. Thank you.

Using app

2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 19, 2024

Scarlett was a great help in sorting issues out with my app through fault of my own great customer service Thanks

Using app

4 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 19, 2024

The best and fast constumer service! Rocy helped me manage a small problem I had in my store, and we resolved it together very quickly. Thank you and I hope to continue working and learning together!

Store

My Store

Using app

10 days

5 / 5 Share

Nov. 25, 2024

Ross was extremely helpful, supportive and answered all my questions timely and intuitively. Ross made my business with Zopi easy, and I am grateful for her support. She not only assisted me efficiently and professionally, but also her support built trust in me with doing business with Zopi. I will be recommending to other colleagues. Thank you Ross, and thank you Zopi for your support.

Store

AirMini

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

L'assistenza Ross è molto gentile, e paziente. Comprende e aiuta finchè non si risolve il problema. Sono veramente soddisfatta. :)

Using app

17 days

Total reviews

3

Average rating

4.3

4 / 5 Share

Sept. 10, 2024

good app so far and their support agent Vivian is a great help.

Using app

About 2 months

Total reviews

2

Average rating

4.0

5 / 5 Share

July 25, 2024

I would recommend this app as I got full support through chat & resolved many issues the first time & got back on track.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2024

Excellent app fixed my issue for processing orders in Peru. The customer service is quick and gives solutions. Thank you

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2024

they are very fast and very helpfull

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2024

Ross was very helpful. She has good process knowledge

Using app

3 months

Total reviews

2

Average rating

5.0

1 / 5 Share

June 21, 2024

worst app ever used

Using app

7 days

Total reviews

1

Average rating

1.0

Developer Reply

Dear Shray, Thank you for taking the time to share your feedback about our app. To ensure we address the challenges you've faced effectively, a member of our team has reached out to gather more details. Our dedicated agent is looking forward to your response to discuss your experience further and explore how we can make things right. Thank you for giving us the opportunity to serve you, and we hope to hear from you soon. Warm regards, The Zopi Support Team