Zopi: AI AliExpress Dropship
All reviews
So every online product in existence, has a bug every now and then. I should know, i'm a CTO for a living. So sure, every now and then theres an issue - and i'll be honest, most of the time its been a user error (my fault), but even when its an issue my end the customer support cannot do enough. Always very responsive, and always happy to help, and always remedy the issue quickly--which is so important for an online e-commerce business. Would recommend again and again! Most recently had the pleasure of working with Ross from the CS team, and as previously mentioned, could not do more to satisfy my needs and issues at hand.
I was able to get help with answers to my questions. Customer Service was polite and professional.
Daisy was lovely and super helpful. Completely solved my issue!
Zopi’s customer service is outstanding! They are quick to respond and always willing to help with any issues. Highly recommend for anyone looking for reliable support and smooth order management! *****
The app has potential, but there are several issues. The German translation is often poor and confusing, making it difficult to use. Additionally, the error messages are vague and unhelpful. Another downside is that the settings keep resetting themselves, which is very frustrating. I hope for improvements!
Dear Stein.Kunst.Werk., Thank you for your feedback. We understand your concerns and apologize for any inconvenience this may have caused. We've sent you an email to gather more information about the issues you mentioned. This will help us investigate further and find the best way to assist you. We look forward to hearing from you soon. If you have any other questions, please feel free to reach out. Lee Ly Customer Service Team
Everything perfect, except when it's time to pay for orders. It's like a nightmare... One time your card gets declined, next time AliExpress glitches and you need to duplicate orders, shows one price in zopi, when you have to pay it's more and etc. Overall everything perfect, i'm really impressed by how the whole program is easy to use!
Je mets 5 étoiles pour Scarlet car elle ne m'a pas lâché et a tout fait pour résoudre mon problème
Vivian was very helpful and quick. Great service!!
User interface is very friendly and I have had good experience getting assistance from Zopi support when Needed. Ross was very helpful and patient with me, as this is my first time using Zopi. Thank you Ross!
great app! but the amazing support from support agent Ross was out standing. no other words to add! thank you Ross for the support keep up the good work.
Really helpful. I removed my variant and Lana helped me to fulfill my ordorder manually. I only had to order and she did the rest for me which was a big relieve. Thank you so much!
Very good app for drop shipping. Sure there are bugs and issues but thats with any app. A person named Alice helped me out and my businesses. Small bug sometimes there are problems with some of these products but she made a real effort and help me out
The support is great! I had trouble navigating the app, and Scarlet helped me resolve things quickly!
I had an issue with placing test order on shopify. Vivian was incredibly helpful and quick to resolve my problem. She patiently guided me step-by-step, ensuring I understood everything clearly. Her professionalism and knowledge truly stood out. Thanks to her, my store is now running smoothly. Highly recommend Zopi for their fantastic support team, especially Vivian!
She took her time to investigate and came back with helpful information and updated the item for me.
great service fastest response times with quick at resolving issues thank you
jè avais deux commandes bloquées et Azalea m a beaucoup aidé et a ete super patiente. merci. Il faut se familiariser avec l'outil. tout y est. merci beaucoup pour le bon support
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