Zopi: AI AliExpress Dropship
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great app! but the amazing support from support agent Ross was out standing. no other words to add! thank you Ross for the support keep up the good work.
Really helpful. I removed my variant and Lana helped me to fulfill my ordorder manually. I only had to order and she did the rest for me which was a big relieve. Thank you so much!
Very good app for drop shipping. Sure there are bugs and issues but thats with any app. A person named Alice helped me out and my businesses. Small bug sometimes there are problems with some of these products but she made a real effort and help me out
The support is great! I had trouble navigating the app, and Scarlet helped me resolve things quickly!
I had an issue with placing test order on shopify. Vivian was incredibly helpful and quick to resolve my problem. She patiently guided me step-by-step, ensuring I understood everything clearly. Her professionalism and knowledge truly stood out. Thanks to her, my store is now running smoothly. Highly recommend Zopi for their fantastic support team, especially Vivian!
She took her time to investigate and came back with helpful information and updated the item for me.
great service fastest response times with quick at resolving issues thank you
I heavily recommend this app, especially due to their 24/7 support staff. I've had support from Jennie twice now and she is great, the staff help you problem solve any issues with screenshots, suggestions, and problem solving. They have saved me many hours of stress and frustrationl
jè avais deux commandes bloquées et Azalea m a beaucoup aidé et a ete super patiente. merci. Il faut se familiariser avec l'outil. tout y est. merci beaucoup pour le bon support
Great support, quick and resolved my issue fast. Customer friendly and very communicative.
Excellent App makes everything easy and stress free, I've needed assistance a few times and the customer service at on the chat is excellent, Ross helped me today and Azelia in the past both excellent, help fix any problems and explain why it happened. excellent service
Very helpful with my first shopift sale
Azalea was so quick to respond, helpful and kind!
hankala löytää tuotteita, näyttää vain muutaman vaihtoehdon mitä haki ja sen jälkeen tulee ihan asiaan kuulumattomia tuotteita näkyviin. Ei pysty hakemaan esimerkiksi aliexpress myyjäkaupan nimellä. Ei pysty määrittämään eu alueen toimittajia. ei pysty määrittämään hakuun näyttämään hintaa suoraan omaan maahan tuontiin. ei pääse käymään saman kauppiaan sivuilla etsimässä muita tuotteita. todella hankala ja jäykkä sovellus. hinnat kalliimpia kuin tilaisi suoraan itselleen. jos haluaa peruuttaa tilauksen ei rahoja palauteta vaan joudut/pääset käyttämään sovellusta siihen asti kun olet maksanut.
Rakas ystävä Pahoittelemme vilpittömästi kokemaasi haittaa. Arvostamme suuresti asiakkaidemme näkemyksiä ja olemme sitoutuneet parantamaan palveluamme jatkuvasti. Jotta voimme vastata kohtaamaasi haasteeseen tehokkaasti, tiimimme jäsen on ottanut yhteyttä saadakseen lisätietoja. Asiantuntijamme odottaa vastaustasi keskustellakseen kokemuksistasi ja selvittääkseen, kuinka voimme korjata asiat. Kiitämme kärsivällisyydestäsi ja odotamme innolla, että pääsemme ratkaisemaan asian sinua tyydyttävällä tavalla. Kiitos luottamuksestasi meitä kohtaan. Ystävällisin terveisin, Zopin tukitiimi.
Mimm was really really helpful, I was lost when I contacted Zopi chat and she really sorted me out, I'm very grateful. This is a great app with excellent customer service. Thank you to everyone at Zopi!!
This app doesn't sync correctly with tiktok shop. It's a nightmare!! also they keep charging you after you uninstall the app. Customer service don't resolve anything. Disappointed!!
Dear friend, Thank you for sharing your feedback regarding your experience with the Zopi App. We sincerely apologize for any inconvenience you have encountered. We understand your frustration regarding the lack of TikTok integration. Please be assured that our team is actively working on this feature and we aim to include it in our next update. We will notify you as soon as it becomes available. Regarding your concerns about the refund policy, as a third-party application on Shopify, all payments for your subscription are processed directly through Shopify. This means that Shopify handles the billing when your subscription is activated. To assist you further, we have reached out to you via email with detailed information and support regarding the payment and refund process. We appreciate your understanding and patience. If you have any additional questions or need further assistance, please do not hesitate to contact us. Best regards, The Zopi Support Team
Vivian was an amazing help. You should promote here or at least buy her lunch
Ross- Really good help service, super communication, replies fast and always manage to solve my problems!!
Mon interlocutrice, Karina m a eclairer sur plusieurs points qui n etaient pas du tout clairs pour moi avec une patience incroyable etant novice .L 'heure tardive n a pas impacte sa patience je la recommande et j espere moi meme tomber a nouveau sur elle si j ai d autre question;Premier echange super vraiment.
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