All reviews

Rating Breakdown

  • 5
    82% (227 ratings)
  • 4
    6% (16 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    9% (26 ratings)

Reviews with Text

  • 97% (267)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 16, 2024

Really helpful. I removed my variant and Lana helped me to fulfill my ordorder manually. I only had to order and she did the rest for me which was a big relieve. Thank you so much!

Using app

10 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 12, 2024

Very good app for drop shipping. Sure there are bugs and issues but thats with any app. A person named Alice helped me out and my businesses. Small bug sometimes there are problems with some of these products but she made a real effort and help me out

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

The support is great! I had trouble navigating the app, and Scarlet helped me resolve things quickly!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

I had an issue with placing test order on shopify. Vivian was incredibly helpful and quick to resolve my problem. She patiently guided me step-by-step, ensuring I understood everything clearly. Her professionalism and knowledge truly stood out. Thanks to her, my store is now running smoothly. Highly recommend Zopi for their fantastic support team, especially Vivian!

Store

Vman Ca

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2024

Great job Scarlet!

Store

iCaro

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 16, 2026

She took her time to investigate and came back with helpful information and updated the item for me.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 1, 2024

great service fastest response times with quick at resolving issues thank you

Using app

5 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Nov. 29, 2024

I heavily recommend this app, especially due to their 24/7 support staff. I've had support from Jennie twice now and she is great, the staff help you problem solve any issues with screenshots, suggestions, and problem solving. They have saved me many hours of stress and frustrationl

Using app

About 2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 29, 2024

jè avais deux commandes bloquées et Azalea m a beaucoup aidé et a ete super patiente. merci. Il faut se familiariser avec l'outil. tout y est. merci beaucoup pour le bon support

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Great support, quick and resolved my issue fast. Customer friendly and very communicative.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Scarlet, was really good in dealing with my enquiry.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Excellent App makes everything easy and stress free, I've needed assistance a few times and the customer service at on the chat is excellent, Ross helped me today and Azelia in the past both excellent, help fix any problems and explain why it happened. excellent service

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Very helpful with my first shopift sale

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Azalea was so quick to respond, helpful and kind!

Using app

5 months

Total reviews

5

Average rating

4.4

1 / 5 Share

Nov. 19, 2024

hankala löytää tuotteita, näyttää vain muutaman vaihtoehdon mitä haki ja sen jälkeen tulee ihan asiaan kuulumattomia tuotteita näkyviin. Ei pysty hakemaan esimerkiksi aliexpress myyjäkaupan nimellä. Ei pysty määrittämään eu alueen toimittajia. ei pysty määrittämään hakuun näyttämään hintaa suoraan omaan maahan tuontiin. ei pääse käymään saman kauppiaan sivuilla etsimässä muita tuotteita. todella hankala ja jäykkä sovellus. hinnat kalliimpia kuin tilaisi suoraan itselleen. jos haluaa peruuttaa tilauksen ei rahoja palauteta vaan joudut/pääset käyttämään sovellusta siihen asti kun olet maksanut.

Using app

1 day

Total reviews

1

Average rating

1.0

Developer Reply

Rakas ystävä Pahoittelemme vilpittömästi kokemaasi haittaa. Arvostamme suuresti asiakkaidemme näkemyksiä ja olemme sitoutuneet parantamaan palveluamme jatkuvasti. Jotta voimme vastata kohtaamaasi haasteeseen tehokkaasti, tiimimme jäsen on ottanut yhteyttä saadakseen lisätietoja. Asiantuntijamme odottaa vastaustasi keskustellakseen kokemuksistasi ja selvittääkseen, kuinka voimme korjata asiat. Kiitämme kärsivällisyydestäsi ja odotamme innolla, että pääsemme ratkaisemaan asian sinua tyydyttävällä tavalla. Kiitos luottamuksestasi meitä kohtaan. Ystävällisin terveisin, Zopin tukitiimi.

5 / 5 Share

Nov. 13, 2024

Mimm was really really helpful, I was lost when I contacted Zopi chat and she really sorted me out, I'm very grateful. This is a great app with excellent customer service. Thank you to everyone at Zopi!!

Store

Furball

Using app

24 days

Total reviews

6

Average rating

5.0

1 / 5 Share

Nov. 12, 2024

This app doesn't sync correctly with tiktok shop. It's a nightmare!! also they keep charging you after you uninstall the app. Customer service don't resolve anything. Disappointed!!

Using app

4 months

Total reviews

4

Average rating

1.0

Developer Reply

Dear friend, Thank you for sharing your feedback regarding your experience with the Zopi App. We sincerely apologize for any inconvenience you have encountered. We understand your frustration regarding the lack of TikTok integration. Please be assured that our team is actively working on this feature and we aim to include it in our next update. We will notify you as soon as it becomes available. Regarding your concerns about the refund policy, as a third-party application on Shopify, all payments for your subscription are processed directly through Shopify. This means that Shopify handles the billing when your subscription is activated. To assist you further, we have reached out to you via email with detailed information and support regarding the payment and refund process. We appreciate your understanding and patience. If you have any additional questions or need further assistance, please do not hesitate to contact us. Best regards, The Zopi Support Team

5 / 5 Share

Nov. 10, 2024

Scarlet was kind and intelligent when I needed help shipping and fulfilling an order. She directed me to the right pages and I quickly fixed the issue and the order is awaiting shipping. Thanks for your support!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2024

Vivian was an amazing help. You should promote here or at least buy her lunch

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2024

Ross- Really good help service, super communication, replies fast and always manage to solve my problems!!

Using app

2 months

Total reviews

2

Average rating

5.0