All reviews

Rating Breakdown

  • 5
    90% (2,215 ratings)
  • 4
    5% (135 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (13 ratings)
  • 1
    3% (84 ratings)
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5 / 5 Share

April 3, 2024

Great support from Rocy, took the time and had great solutions for the issues I was having. Customer service is great, apart from the app alone, I recommend it. 10/10

Using app

About 2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 31, 2024

The support staff is amazing and available with any issues present. My experience with Vivian from Zopi was exceptional. She was kind, knowledgeable and straight to the point and even pointed out what I should do to make it easier in the future with order fulfillment. Along with how she provided guides and images to assist me was highly beyond your normal support service! Thanks Vivian!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2024

As a beginner, I got very overwhelmed and confused with all I had to do to get my store started. I just realized tonight that there is a chat available for assistance. Vivian was my support agent during the chat and she has been so patient and helpful, answering each question one by one with the appropriate illustration to guide me. I am really grateful for her! Thanks again Vivian!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2024

Was having issues with a test order but Clara was able to get my issue resolved and replied fast!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2024

Amazing customer support from Violette!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 30, 2024

muy atenta ross. muchas gracias

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2024

I was super stuck with the order fulfillment and Clara was very helpful and finally got unstuck, thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2024

Rocy was extremely knowledgeable about the order process and quick to respond. Helped to solve my order issue and walked me through the entire process. Very helpful!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2024

La atención de la persona que me atendió Ross fue estupenda, me quitó dudas y con pantallazos me fue indicando todo lo que debía hacer. Me encanto saber que detrás de una aplicación hay personas implicadas en su trabajo y con orientación al cliente

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2024

Ross was very helpful in helping fix several problems for me. I am very grateful for his help.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2024

Rocy was great with helping me answer my questions and fix my problem that I had. Zopi makes dropshipping a breeze with their integration.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2024

I had a question today that Rocy solved for me within two minutes. I found Rocy to be very knowledgeable and friendly. Zopi is a great service and their app is very intuitive. Thanks Rocy!

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 28, 2024

So far so good. I hope to grow with Zopi. Time will tell. I will say this, I just had a couple of encounters with customer service because I am new at Zopi and Shopify and my experience with both of them was pleasant. My problems were solved I had no issue with their customer service skills. Jennie, the second representative, was incredible and very knowledgeable. If I run into a problem and then find myself in need of assistance with Zopi...I hope I run into Jennie again. ( :-) for Jennie)

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2024

The support team is amazing! Ross and all of them. The best CS ever!! Rocy this time was awesome too!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2024

Scarlet was good

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2024

Rocy was UNBELIEVABLY helpful today. The app has been easy to integrate but I would rate it a 10/10 for the customer service I received. It was quick and incredibly detailed and helpful. It is so nice to get help from a human being that can instantly have access to your account and help answer your questions. Rocy was by far worth every penny I will pay for this app.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2024

Rocy provided excellent assistance! With professionalism and expertise, she swiftly resolved my issue. Her friendly demeanor and dedication to finding a solution made the interaction pleasant and hassle-free.

Store

Luxora

Using app

19 days

Total reviews

24

Average rating

5.0

3 / 5 Share

March 21, 2024

Everything’s nice and easy and simple but the search platform sucks balls there is no categories just a search bar

Store

NM&G

Using app

3 months

Total reviews

1

Average rating

3.0

5 / 5 Share

April 9, 2024

I have been using tips app since I started with shopify, of the three that I am using, this is the best one. Scarlet has helped me a lot.

Using app

20 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 20, 2024

Great app for dropshipping via AliExpress on Tiktok. Had a few issues setting things up but Scarlet was a great help and the whole process went smoothly with my first orders. Wouldn't hesitate to recommend!

Store

My Store

Using app

27 days