Zopi ‑ AliExpress Dropshipping
Zopi - Automate AliExpress Dropshipping & Fullfilment
Rating
4.8
feedback
2,472
chart
#778
All reviews
Rating Breakdown
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Feb. 20, 2024
Not impressed at all. I've just checked approx 50% of the 35 items listed on my shopify platform (after my first order set alarm bells ringing). Every item viewed so far will cost at least 20% more than the Zopi list price (the order that raised the alarm was +35%.
Dear Customer, We appreciate your review of our app and we apologize for the inconvenience you have experienced. We value the feedback from our customers and we strive to enhance our service. Our team is dedicated to resolving any problems or difficulties you may have faced and we have verified that your issue has been forwarded to our Internal team. One of our representatives has contacted you to discuss your feedback in more depth. We hope to receive a response from you so that we can provide you with the assistance you need. Thank you for your trust and we wish you all the best! Sincerely, The Zopi Support team.
Feb. 20, 2024
Scarlet: Thank You very much! because this process of November 2023 was for me difficult , i staying in stress for the problem for cancel or not cancel , but today . I feel great , I given 5 to Scarlet!
Feb. 20, 2024
App ist top Support ist super wenn mal was nicht so ganz funktioniert ! Mir wurde sehr gut geholfen !!! Daumen hoch weiter so !!!
Feb. 20, 2024
Feb. 19, 2024
Rocy was great and looked deep into my issues and got everything corrected and made other recommendations to me.
Feb. 16, 2024
Their system has serious problems. When checking out to pay for Aliexpress orders we are called to pay much more that the estimated cost in their product center. I was trying for hours to sort this out and get a reasonable reply for this problem and their support had no clue. And they will no even refund our subscription. P.S. After talking with support supervisor they admited that they are geared towards USA market and their defaults are fro USA therefore their automations are of no use to other countries.
Dear Customer, We appreciate your review of our app and we apologize for the inconvenience you have experienced. We value the feedback from our customers and we strive to enhance our service. Our team is dedicated to resolving any problems or difficulties you may have faced and we have verified that your issue has been forwarded to our Internal team. One of our representatives has contacted you to discuss your feedback in more depth. We hope to receive a response from you so that we can provide you with the assistance you need. Thank you for your trust and we wish you all the best! Sincerely, The Zopi Support team.
Feb. 15, 2024
5 stars!!! I use Zopi on all of my stores because they are here for me 24/7 on issues beyond just on Shopify! They help with the entire process & more! Also, their system works better than any other sourcing system out there. No wonder they have so many 5 stars, they are incredible!
Feb. 15, 2024
Very friendly and attentive support. My problem was addressed immediately and suggestions for improvement were gratefully accepted. I'm very satisfied. Thank you dear zopi team. Best regards
Feb. 11, 2024
Feb. 11, 2024
Rocy the Zopi agent who was helping me was so very kind patient and knowledgeable with me. she walked me step by step and knew exactly how to direct me for all my needs! 10/10 service
Feb. 9, 2024
wirklich toller und schneller support. Man wartet keine 5 min um direkt mit einem direkten kontakt zu erhalten wenn man dringend Hilfe benötigt. es wird so lange das problem mit dir durchgearbeitet und nach Lösungen gesucht bis es geklappt hat. Ich bin wirklich begeistert und kann die app auch nur empfehlen. ist auch wirklich einfach alles einzustellen.
Feb. 7, 2024
Feb. 5, 2024
Rocy was extremely helpful and patient with my questions as I am new to the app.I was taken through each step and the process was simplified for me. This member of staff is a credit to your company