All reviews

Rating Breakdown

  • 5
    90% (2,215 ratings)
  • 4
    5% (135 ratings)
  • 3
    1% (24 ratings)
  • 2
    1% (13 ratings)
  • 1
    3% (84 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 15, 2024

Vivian was a stellar professional support agent. A breath of fresh air and her encouragement and helpfulness alllowed me to feel my anxiety slip away. She is a huge asset to the Zopi team.

Using app

3 months

Total reviews

14

Average rating

4.9

5 / 5 Share

March 14, 2024

Leo is a very considerate, polite and straightforward supporter for a new shopify operator like me. I had a very dumb question that i probably could of solved on my own but he indulged me through the steps nonetheless.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2024

软件好用,客服专心为用户服务,非常满意,希望大家都来用,尤其是Minn服务周到,不是本职范围内的工作,都帮助给与指导,非常感谢

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2024

Easy to use and set up, the team are always on hand to help. Minn has been amazing with me, I highly recommend this app for your business.

Using app

3 months

Total reviews

3

Average rating

5.0

1 / 5 Share

March 13, 2024

they are scmmers ..a big scameers ,make people charge ,,without your notice even you uninstaal app

Store

MAMAs

Using app

2 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi! Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously in order to improve the service. Our team is committed to addressing any concerns or issues you may have encountered and we have confirmed that you successfully canceled your plan with us. One of our agents has reached out to you to discuss your feedback in more detail. Hopefully, we will hear back from you so that we can offer the support that you deserve. Thank you for giving us a chance and we wish you all the best! Best regards, The Zopi Support team.

5 / 5 Share

March 13, 2024

I appreciate the hard work, Leo as customer service agent guided me in order to complete my orders. Again, you guys are the best, thanks for the support.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2024

Response is always within 5 minutes and I haven't had one question that was not helpfully answered!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 12, 2024

I would recommend this app to others, I received great help by Vivian and learned a lot.

Using app

5 months

Total reviews

1

Average rating

5.0

4 / 5 Share

March 12, 2024

The app itself is decent for AliExpress dropshipping. There can definitely be improvements and features that would streamline the order fulfillment process. All in all, it does make the process easier. Customer service is always a huge help when having questions or running into issues. 5 stars there for sure.

Store

WRAPZ

Using app

8 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 11, 2024

I am writing to express my utmost appreciation for the exemplary service provided by the support team representatives- Mr.Leo of your company. Throughout my interactions with him, I have consistently experienced professionalism, efficiency, and a genuine commitment to resolving my inquiries.

Using app

8 months

Total reviews

2

Average rating

3.5

5 / 5 Share

March 10, 2024

This was my first order for an official customer and the issue with the address was fixed very fast. Thank you

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2024

Rocy is the best help! She has helped numerous times. Very patient, and kind. I look to continue working with Rocy in the future if I ever need more help!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2024

The Zopi app is super user friendly. I was reaching out for help and got the best assistance from Rocy who was able to guide me through the app to show me how to get the best products for my store. Thanks Rocy and Zopi!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2024

de klantenservice is top! veel geduld! thanks 1000x Scarlet

Store

stylix

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

Used this app to fulfill Ali express orders by listing them in shopify+ebay. Since this was my first time, i worked with Rocy from Zopi Customer Service. She understood my setups and helped me with the steps for fulfillment. Did not face any issue with this integration and fulfillment steps.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

Top

Store

JoggMe

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2024

Ross helped me a lot with my problem so that I finally got my shop up and running. I am very grateful to Ross for that.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2024

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

Rocy was a great help in getting my product pushed to my store. I was having issues and they stepped right in and helped. It was quick and effortless. Rocy is great rep and quick to solve issues.

Using app

6 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Feb. 28, 2024

Salve, app molto graziosa da usare e brava l'assistenza

Using app

Over 1 year

Total reviews

1

Average rating

4.0