All reviews

Rating Breakdown

  • 5
    90% (10,306 ratings)
  • 4
    7% (748 ratings)
  • 3
    1% (93 ratings)
  • 2
    0% (25 ratings)
  • 1
    1% (170 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Aug. 7, 2024

I am exploring e-commerce and testing various platforms. Currently, I am using Shopify on a trial basis. To get a complete experience, I installed some ADS apps on the platform. However, even without any orders in my store, I am being charged over 300 dollars. When I contacted Shopify support, they informed me that although the charges come from them, I need to check with the app developers and request a resolution for the incorrect charges. This raises a very serious issue: isn't the platform integrated with development and billing? Can't they verify if the account is actually active or if there are any orders?

Using app

11 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi "PetLove 4you", We appreciate you sharing your feedback with us. We sincerely apologize for any confusion or inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services. As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations. We eagerly await your response. AutoDS Team

1 / 5 Share

Aug. 6, 2024

After cancelling the APP, I was still charges 393.04 I would like a full refund. I have tried to contact the APP owner and there is not information to contact.

Using app

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Total reviews

1

Average rating

1.0

Developer Reply

Hi "Femme Fresh"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. We look forward to hearing from you soon. AutoDS Team

1 / 5 Share

Aug. 6, 2024

Store

My Store

Using app

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Developer Reply

Hi "My Store"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. We look forward to hearing from you soon. AutoDS Team

1 / 5 Share

Aug. 3, 2024

they just wanna suck your money fr, you could just find other app that are free and it can be use to make money without losing it.

Using app

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Total reviews

1

Average rating

1.0

Developer Reply

Hi there! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. We look forward to hearing from you soon. AutoDS Team

1 / 5 Share

Aug. 5, 2024

EDIT: Thank you for your reply, this is still not working. Please see my email response for full details I deleted all AutoDS inventory and then cancelled my subscription, but there is no way of uninstalling this app in the Shopify apps after cancelling the subscription. I will leave this public paper trail here until someone helps me fully unsubscribe from your app without any charges

Using app

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Total reviews

1

Average rating

1.0

Developer Reply

Hi "Moissanite Mill", Thank you for your feedback. We’re sorry to hear about the inconvenience you’ve experienced. As of now, we have already contacted you with the instructions on how to uninstall our app from your Shopify store. We eagerly await your response. AutoDS Team

1 / 5 Share

July 30, 2024

Why I cant add a SHEIN products???????

Store

SHEING

Using app

1 day

Total reviews

1

Average rating

1.0

Developer Reply

Hi "SHEING"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. We look forward to hearing from you soon. AutoDS Team

1 / 5 Share

July 29, 2024

Using app

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Total reviews

16

Average rating

4.8

Developer Reply

Hi "Trendify"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. We look forward to hearing from you soon. AutoDS Team

1 / 5 Share

July 29, 2024

WATCH OUT - SCAM! Not even worth one star. Basically scam - I do not know much about the product itself as I have not been using it, but I was on a trial period and then paused my account, until suddenly I get the full annual membership fee bill via my Shopify account. I never signed up for it and my account was paused. No transparency of the conditions and extremely customer unfriendly conditions...

Using app

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Total reviews

1

Average rating

1.0

Developer Reply

Hi "Aurora Life", We appreciate you sharing your feedback with us. We sincerely apologise for any confusion or inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services. As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations. We eagerly await your response. AutoDS Team

1 / 5 Share

July 24, 2024

Misleading application, I was charged incorrectly in my store and I simply can't get service. My store has never sold for exactly 30 days. I installed the app to find out and because it said the trial was free, I no longer used the platform and they sent me a bill for $248.00, and I can't get service. Be careful, if you have a problem, it is very difficult to solve. in addition to the very expensive cost.

Using app

23 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi "Precinho Carioca"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. We look forward to hearing from you soon. AutoDS Team

1 / 5 Share

July 23, 2024

I accidentally subscribed to the yearly plan instead of monthly plan. After the payment went through I realized. I wanted to delete my account after 1,5 months of having it because its not working in my country (Switzerland). I contacted the customer support twice but without success. I was not able to get any money refunded for the remaining months. Long story short, I had the account for 1,5/2 months and had to pay the full yearly subscription for 248.70$. Very disappointing experience.

Using app

6 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi "Miauli Schweiz"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. We look forward to hearing from you soon. AutoDS Team

1 / 5 Share

July 22, 2024

Absolutely terrible service. Please stay far away from this platform. We are switching to Zendrop because we've heard much better things. Here are the problems we've encountered: 1. Our store has disconnected from the platform multiple times. Customer Service was super unhelpful. 2. Orders supposedly automatically placed by AutoDS, however, it kept having errors, and we received 0 notification about it. Customers placed orders and the AutoDS system failed to fulfil those orders despite us adding a $500 managed balance. For some odd reason we had 0 auto order credits. Which makes zero sense. What's the point of adding a $500 managed balance when that results in 0 auto order credits? I don't understand. 3. WORST CUSTOMER SERVICE I'VE EVER ENCOUNTERED. THEY NEVER OFFER SOLUTIONS. THEY'VE NEVER ONCE SOLVED ANY PROBLEMS OF OURS. Stay far away from this platform. How it has a 4.9 star overall rating is beyond me.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi "CLICK MY CART", We appreciate you sharing your feedback with us. We sincerely apologize for any confusion or inconvenience you may have encountered. As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations. AutoDS Team

1 / 5 Share

July 18, 2024

My experience with AutoDS has been overwhelmingly negative due to a variety of issues related to cost, hidden fees, and poor customer support. Cost Issues: High Subscription Costs: The platform requires users to pay substantial monthly or yearly subscription fees. Even with these payments, many essential features remain locked behind additional paywalls. Additional Charges: Key features like AI rewrites of product descriptions and automatic order fulfillment require purchasing additional tokens. This makes the overall cost of using AutoDS significantly higher than initially expected. Managed Balance Requirements: Users must maintain a managed balance to cover each order. In my case, I was charged over ten times the cost of a product due to various hidden fees. These fees are mentioned in the agreement but are buried deep, making them easy to overlook until it’s too late. Customer Support: Automated and Unhelpful: The customer support chat is primarily AI-driven, directing users to submit tickets without providing meaningful assistance. When I sought clarification about the overcharge, the response was dismissive, citing "taxes and fees" without providing a detailed breakdown. Non-Refundable Balances: None of the balances on the platform are refundable, turning it into a money pit with so many hidden costs and fees that maintaining competitive pricing is nearly impossible unless you sell at a loss. Conclusion: Due to the combination of high costs, hidden fees, and inadequate customer support, I cannot recommend AutoDS to anyone. It has proven to be an unsustainable and frustrating experience.

Using app

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Total reviews

1

Average rating

1.0

Developer Reply

Hi "Economic Choice Goods", We’re sorry to hear that you weren’t satisfied with your experience. As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻 We are looking forward to your response! AutoDS Team

1 / 5 Share

July 17, 2024

I’m extremely disappointed with AutoDS. I placed my first order, and it never got delivered. The shipping costs are outrageously high, making it even more frustrating. I’m deleting my account and strongly advise against using AutoDS. Trust me, it’s not worth the hassle. Save your time and money! THEY DONT EVEN DESERVE 1 STAR

Using app

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Total reviews

1

Average rating

1.0

1 / 5 Share

July 16, 2024

Will suck your money away with shady business practices. Their platform does the BARE minimum and tries to charge you money every step of the way. If you have a problem that will take a month to resolve, you aren't able to remove your card and you can't cancel your membership, You can only "pause" your account until your next bill (which isn't really pausing) If you have any problems with this site and want it to be resolved without paying for next months bill, then you are completely out of luck and they will charge you. Their support is slow and not helpful, Their platform nickle and dimes you every chance it gets, it's predatory towards new business owners, Their automated system costs an extra monthly fee ON TOP of AI Credit points and Automated points that cost money as well for it to even function. To pay for the items someone buys, you have to deposit money into the website in rounded up intervals like it's Fortnite or something. This whole site is a sad sad excuse. Please do not use it, I went through the headache for you please just trust me on this and use a free site and manually do it yourself, it's not worth a second of your time.

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi "LIVE ULTRA", We’re sorry to hear that you weren’t satisfied with your experience. As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻 Looking forward to your reply! AutoDS Team

1 / 5 Share

July 13, 2024

I feel like you guys are bunch of scammers with a lot of influencer marketing to promote. Worst fulfillment company i have ever dealt with. Free platforms like DSers and CJ dropshippers do a much better job than these scammers. Stay away.

Store

TaroCot

Using app

4 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi "TaroCot", We appreciate you sharing your feedback with us. We sincerely apologize for any confusion or inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services. As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations. We eagerly await your response. AutoDS Team

1 / 5 Share

July 8, 2024

this app is very expensive for first timers. useless

Using app

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Total reviews

10

Average rating

4.6

Developer Reply

Hi "All you need"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. We look forward to hearing from you soon. AutoDS Team

1 / 5 Share

June 27, 2024

they are trying to charge 344 dollars, I had no idea.

Store

My Store

Using app

About 1 month

Developer Reply

Hi "My Store"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. We look forward to hearing from you soon. AutoDS Team

1 / 5 Share

June 23, 2024

Stay away!! A company of thieves! I signed up for their service using a promo code that gives 3 months free. After 3 weeks I was billed for the whole year on the grounds that when registering for an annual program the coupon code does not work. Ok, I canceled the subscription and asked for the money back for the whole year. Since then, I have been trying to get my money back, but instead I encountered a lack of human response and automated emails that I would not receive the money. A company that works fraudulently to make money. I recommend staying away from them. They need to be kicked from Shopify, they don't even deserve one star.

Store

zenzone

Using app

About 1 month

Total reviews

14

Average rating

4.6

Developer Reply

Hi "zenzone"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. We look forward to hearing from you soon. AutoDS Team

1 / 5 Share

June 22, 2024

Ich bin sehr enttäuscht, das ist nicht der Standard, den ich von Shopify Apps kenne! Mir wurde heute ein Jahres Abo berechnet nach der Testzeit direkt das ist nicht korrekt. Ich hatte nicht die Möglichkeit ein richtiges Abo auszuwählen. Dies hätte ich auch nicht getan, denn der Kundenservice war nie erreichbar. Auch der angebliche Live Chat war immer außer Betrieb. Außerdem haben die Funktion der App nicht das getan, was versprochen wurde, weshalb ich alles manuell machen musste. Ich rate dringend davon ab diese App zu installieren. Ihr werdet nur ein Haufen Kosten haben und keine Leistungen Ich hoffe ich bekomme das Geld zurück erstattet 235 €. Für nichts sind etwas viel.

Store

Clubear

Using app

11 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi "Clubear", We appreciate you sharing your feedback with us. We sincerely apologise for any confusion or inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services. As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations. We eagerly await your response. AutoDS Team

1 / 5 Share

June 21, 2024

Be careful with the installation, they don't respect the trial period and immediately start charging and even trying to cancel it, there is no way to stop and what's more, I haven't even used any service from this application. Simply abominable

Using app

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Total reviews

2

Average rating

2.5

Developer Reply

Hi "PSB OUTLET"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. We look forward to hearing from you soon. AutoDS Team