Auto DS: AI Dropshipping & POD
AutoDS Advanced All-In-One Shopify Dropshipping & POD App
Rating
4.5
feedback
874
chart
#1,371
All reviews
Nov. 27, 2024
Not the greatest experience. Good at grabbing drop shipping items off of sites and adding to your store but that is about it. Lots of hidden fees for functionality that works 50% off the time. No customer service. I am sure they would charge extra for service as they charge extra for everything on top of the monthly fee. Also, item variants count towards overall product allowance( yes there is a limit, unless you pay more) if you have different sizes and colors of 1 product it adds up fast. Do your homework before purchasing, wish i would have done more. Update: Would go to zero stars if it was an option. Be careful with who you give your money too. They will not return any balance in your account nor honor any cancellation agreement.
Hi "Black Square Golf"! Thank you for your feedback. While we regret any inconvenience you experienced, we want to clarify that we’ve reviewed your account and already resolved the issue. We always strive to assist our users and value open communication to address concerns promptly. If there are any additional matters to discuss, we’re here to help. AutoDS Team
Jan. 6, 2024
I do not recommend AutoDS app. I have received so many emails from them since signing up with them before the holidays of products being out of stock and there is nothing auto about it. Everything had to be done manually. Now that I sent an email that I want to cancel my subscription and would like reimbursement., I have not gotten any response back. I have not made any money through this app as they did not fulfill my orders and the products were out of stock. They sent me a email this morning saying I could not cancel an order that they got in late and I received an email from Amazon saying it was canceled because it is too late. Amazon canceled any order that they put through because they were all late :( So many glitches and bugs in the system. I even received an email from someone saying they are new, wth I’m so disappointed with my experience and just want it cancelled and my refund.
Hi "Lioness Love", Thank you for your review. We are very sad to hear about your experience with us. As of now, we tried to contact you and we are waiting for your reply! We'll be happy if you can also contact us at [email protected] so we can look into your case and see what happened and how we can sort everything out. AutoDS Team
Jan. 3, 2024
After downloading this app, my credit card information was stolen and they keep trying to charge my card hundreds of dollars. This was after the fact that I uninstalled that app and deleted my account before the free trail. Do not recommend.
Hi "Mystical Moon Shop", We're sorry to hear about your experience. However, our investigation found no evidence of unauthorized access or charges linked to our app. Your security is a top priority, and we have already tried to address your concerns directly by contacting you a few times with no luck. Please contact us at [email protected] Looking forward to your reply! AutoDS Team
Dec. 30, 2023
Installed as a trial, unistalled the app for not using it before I got taxed and however I still get to pay a usage fee of 27.83$. I am asking for immediate refund. I have never used this app to fulfill any of my orders.
Hi "APE'S HUT", We’re sorry to hear that you weren’t satisfied with your experience. As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻 Please contact us at [email protected] We will be glad to help you with any concerns you have! AutoDS Team
Dec. 13, 2023
I have been using these guys for years and full of regret. I've lost 2 eBay accounts because of their service failure and now today someone has stolen my Amazon account that was made only for autods and only they have my 2 step verification code no one else does, so it means without doubt someone from their company stole my Amazon account.
Hi "WoodArtSupply", Thank you for taking time to write this feedback to us. Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward. Please contact us at [email protected] Waiting for your message! AutoDS Team
Dec. 28, 2023
Honestly terrible. Would have been a great tool, but they are buggy, slow, and don't work half the time. This company is getting in its way - trying to grow fast while not fixing any issues. Update: I have a lot less faith that the 5-star reviews Autds has are legit or not backed by some type of incentive based on the emails they keep annoying me with (my opinion). It's annoying to claim they offered a solution that is nonsense, which is why I am updating this review. My original review still stands and I am honestly way less (waaay less) likely to give this company a retry. Hate when companies are just giving a canned response to save face. They honestly could be a dominating force, but again, they are getting in their own way. I should be grateful I had to deal with them though, even after overlooking a lot of things that were mentioned by others, because that forced me to take a different approach to my business model.
Hi "Vlixen", We’re sorry to hear that you weren’t satisfied with your experience. As of now, we have already offered a solution and hopefully, we will make it right for you 🙏🏻 Please contact us at [email protected] We will be glad to help you with any concerns you have! AutoDS Team
April 9, 2023
Auto DS will charge for a whole year after 14 day trial without any reminders. i was trying the app in this trial time .. i didn't like it at all .. most of the people saying its good am not sure how? no details but most of the items found here are already available at cheaper price in Amazon or eBay with 1 day shipping time and even 1-2$ cheaper .. am not sure how profitable this is .. you still need to pay them 40$ a month .. with so many other things that I didn't like ... don't waste your money and time here ... also customer service is VERY BAD
Hi "LITTLE BEDOUIN", We’re sorry to hear that you weren’t satisfied with your experience 😔 We tried to contact you a few times with no luck. please contact us on [email protected] We will be glad to help you with any concerns you have! AutoDS Team.
Feb. 22, 2023
Most honest review right here: Most horrific experience with this app. We installed this app, it automatically uploaded our custom "unlinked" products under the products page without authorization. Only way to remove reference to our Shopify product listings is to select those products under the products page while doing so it permanently deleted all of our products and caused us a massive amount of product and product data loss even though none of our products were actually linked and uploaded to AutoDS. Confirmation came up that said "do you want to delete these products" didn't say anything about permanently removing our listings from our store! While talking with the support they were not able to resolve this issue and not able to restore the data that their system deleted. In the process of a legal litigation regarding this issue with AutoDS
Hi “Vertical Ledge”, We are sorry to hear about your negative experience with our app. We take our customers' feedback seriously, and we apologize for any inconvenience this has caused you. During our communication with you, we have explained that the deletion of your products was not initiated by us. It was done manually. We have offered alternative help as we are unable to recover the information you asked. However, you declined our offer and instead chose to pursue legal action against us. Thank you for your time, AutoDS team
June 19, 2023
The app is good, but the company itself is a bit scam. The platform has a mistake and I paid twice for product search credits, and they do not want to return my money back, even do not want to convert it into auto-order credits. But credits for products finder do not worth it, from 200 products that autos promise 8 sales per month for every product, I sold 0 at all, no sales, even no views on that products. So, they sell credits that are not worth the money, and if they cached you, they do not want to refund you because they know that you will not buy these credits anymore. I have asked them to close my account and give me a refund. They closed my account but didn't give me the money back.
Hi "FoxMart™️", We’re sorry to hear that you weren’t satisfied with your experience. We have tried to reach you with no luck. We would really appreciate it if you could get back to us as soon as possible so that we can settle this issue together. You can send us an email at: [email protected] AutoDS Team