Auto DS: #1 Dropshipping & POD

July 18, 2024

My experience with AutoDS has been overwhelmingly negative due to a variety of issues related to cost, hidden fees, and poor customer support. Cost Issues: High Subscription Costs: The platform requires users to pay substantial monthly or yearly subscription fees. Even with these payments, many essential features remain locked behind additional paywalls. Additional Charges: Key features like AI rewrites of product descriptions and automatic order fulfillment require purchasing additional tokens. This makes the overall cost of using AutoDS significantly higher than initially expected. Managed Balance Requirements: Users must maintain a managed balance to cover each order. In my case, I was charged over ten times the cost of a product due to various hidden fees. These fees are mentioned in the agreement but are buried deep, making them easy to overlook until it’s too late. Customer Support: Automated and Unhelpful: The customer support chat is primarily AI-driven, directing users to submit tickets without providing meaningful assistance. When I sought clarification about the overcharge, the response was dismissive, citing "taxes and fees" without providing a detailed breakdown. Non-Refundable Balances: None of the balances on the platform are refundable, turning it into a money pit with so many hidden costs and fees that maintaining competitive pricing is nearly impossible unless you sell at a loss. Conclusion: Due to the combination of high costs, hidden fees, and inadequate customer support, I cannot recommend AutoDS to anyone. It has proven to be an unsustainable and frustrating experience.

July 17, 2024

I’m extremely disappointed with AutoDS. I placed my first order, and it never got delivered. The shipping costs are outrageously high, making it even more frustrating. I’m deleting my account and strongly advise against using AutoDS. Trust me, it’s not worth the hassle. Save your time and money! THEY DONT EVEN DESERVE 1 STAR

July 16, 2024

Will suck your money away with shady business practices. Their platform does the BARE minimum and tries to charge you money every step of the way. If you have a problem that will take a month to resolve, you aren't able to remove your card and you can't cancel your membership, You can only "pause" your account until your next bill (which isn't really pausing) If you have any problems with this site and want it to be resolved without paying for next months bill, then you are completely out of luck and they will charge you. Their support is slow and not helpful, Their platform nickle and dimes you every chance it gets, it's predatory towards new business owners, Their automated system costs an extra monthly fee ON TOP of AI Credit points and Automated points that cost money as well for it to even function. To pay for the items someone buys, you have to deposit money into the website in rounded up intervals like it's Fortnite or something. This whole site is a sad sad excuse. Please do not use it, I went through the headache for you please just trust me on this and use a free site and manually do it yourself, it's not worth a second of your time.

July 13, 2024

I feel like you guys are bunch of scammers with a lot of influencer marketing to promote. Worst fulfillment company i have ever dealt with. Free platforms like DSers and CJ dropshippers do a much better job than these scammers. Stay away.

July 8, 2024

this app is very expensive for first timers. useless

June 27, 2024

they are trying to charge 344 dollars, I had no idea.

June 23, 2024

Stay away!! A company of thieves! I signed up for their service using a promo code that gives 3 months free. After 3 weeks I was billed for the whole year on the grounds that when registering for an annual program the coupon code does not work. Ok, I canceled the subscription and asked for the money back for the whole year. Since then, I have been trying to get my money back, but instead I encountered a lack of human response and automated emails that I would not receive the money. A company that works fraudulently to make money. I recommend staying away from them. They need to be kicked from Shopify, they don't even deserve one star.

June 22, 2024

Ich bin sehr enttäuscht, das ist nicht der Standard, den ich von Shopify Apps kenne! Mir wurde heute ein Jahres Abo berechnet nach der Testzeit direkt das ist nicht korrekt. Ich hatte nicht die Möglichkeit ein richtiges Abo auszuwählen. Dies hätte ich auch nicht getan, denn der Kundenservice war nie erreichbar. Auch der angebliche Live Chat war immer außer Betrieb. Außerdem haben die Funktion der App nicht das getan, was versprochen wurde, weshalb ich alles manuell machen musste. Ich rate dringend davon ab diese App zu installieren. Ihr werdet nur ein Haufen Kosten haben und keine Leistungen Ich hoffe ich bekomme das Geld zurück erstattet 235 €. Für nichts sind etwas viel.

June 21, 2024

Be careful with the installation, they don't respect the trial period and immediately start charging and even trying to cancel it, there is no way to stop and what's more, I haven't even used any service from this application. Simply abominable

June 20, 2024

I bought a Auto DS Shopify Plan Import 200 for 200 products. However, I only import 18 listing and I can't import more. Turn out, they limit this plan to only 200 variants, not 200 listing. Everything this company mentioned are "Products" and "Listing" on their website. However, It was totally confusing because it was not correct as what they described. https://help.autods.com/account-billing/autods-subscription-plans "For example, you chose the starter 400 plan, so the maximum number of listings you can import to your store is 400, until you will upgrade your plan."

June 19, 2024

I'm extremely disappointed with the service provided by AutoDs. Despite numerous attempts to resolve issues and create support tickets, I have encountered nothing but frustration. The response times for ticket replies were unacceptably long, and even worse, my tickets seem to have disappeared without a trace on your platform. It's truly disappointing when a company promises solutions but fails to deliver. I'm dismayed that they deducted money before resolving the issues. I hope for improvements in your customer service and transparency moving forward.

June 16, 2024

29.00 Month for annual payment... 39.00 for monthly.. which is actually 49.00 after a trial.. so you never actually have a trial with a 39.00 payment.. suspicious and common misrepresentation.

June 13, 2024

Horrible Experience with AutoDS - BEWARE! I thought the AutoDS app sounded too good to be true, and unfortunately, it was. Here's how they stole my money and ruined my business: After using the app for just a few days, they blocked my account for no reason right after I received my first order. I reached out to customer service multiple times, and all I got were generic responses that didn’t address my questions. They couldn't tell me why my account was blocked, where my money was, or how to get a refund for the hundreds of dollars they took from my account without my consent. I invested many hours finding products to list in my store, gathering reviews, and preparing everything for success. When I finally made my first sale, they couldn't even fulfill it because the address was a PO Box. Then, they blocked my account and didn't refund the $789.63 they stole from me. I usually don't post reviews, especially negative ones, unless something is really bad. But this company has compelled me to warn fellow dropshippers. AutoDS will steal your money. It's just not fair. I am willing to update this review if they refund my $789.63, but until then, consider yourself warned.

June 13, 2024

Very bad app also takes a lot of money hard to use and has a lot of bugs

June 9, 2024

Charged me over 300 dollars in usage fees

June 8, 2024

Their service never worked for me. I ordered and input $800 from paypal to my wallet balance. Despite being on chat support for hours and following all their steps, the orders stayed "in progress" for days. I ended having to cancel them and order them manually from various other sellers completely wasting my time and delaying my customers orders. Then the real nightmare began. I went on chat for hours, and opened up 4 separate tickets, was given several auto responses. All I wanted was refunds for my 3 separate paypal transactions. After days, they finally agreed to refund me, then kept 15% stating paypal keeps 15%. They stole my money and kept insisting paypal keeps 15% for refunds. I know this is a flat out lie since I obviously have refunded customers on paypal knowing they get the full refund. Also, they sent me two payments one in full, and one partial amount. When I did three separate paypal payments to them. If paypal really took 15%, I would've received three separate refunds with 15% removed, instead of one payment 100% refunded and one artbitrary amount. DO NOT USE this service. I wish I could give zero stars.

June 6, 2024

Muy mala gestión me cobraron la suscripción anual en vez de mensual,jamas configure para pagar anualmente.

May 28, 2024

Well this free trial for 14 days is NOT true, do not try/test this app. Once I have install and tested and after deleted the app I was charged 345.01 USD for NOTHING! I want my MONEY back. How come you are taking money from my bank account without any premissions?

May 27, 2024

They charged my card without authorization then they put you through this nightmareish reverse funnel to try to get my money back. They are quite arrogant as well. Then they kept $30 out of the 250 they originally took out of my account.

May 18, 2024

I have not taking their subscription still they sent me bill of 36000 rupees again n again