All reviews

Rating Breakdown

  • 5
    64% (820 ratings)
  • 4
    4% (54 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (9 ratings)
  • 1
    5% (68 ratings)

Reviews with Text

  • 93% (888)
Review RSS Feed Review RSS Feed

4 / 5 Share

Aug. 8, 2023

So far easy to use, not much fuss, although editing the description of products needs more work. Better off getting that portion done in the backend of shopify.

Using app

About 5 hours

Total reviews

3

Average rating

4.7

Developer Reply

Hi “EDC.ASIA"! We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing. Every customer’s opinion matters to us as we are continually striving to improve our service. We hope you’ll visit us again soon so that we can deliver the exceptional experience you expected. AutoDS Team

4 / 5 Share

Aug. 6, 2023

I had a great experience with their Chat Customer Support once I was able to be on at the same time they were available. It was extremely helpful. As for the AutoDS app itself, if you are just looking for help with finding "HOT" dropshipping products and proabaly for a 1 item website, then it would be very good. But if you are looking to go search yourself from multipliple suppliers to find the exact type of product you are looking for then not so much. There are MANY things NOT explained up front. Such as you currently only have 3 suppliers to use on their AutoDS Marketplace. The other suppliers you have to go to each supplier website and find your product(S) THEN copy that URL and go back to AutoDS and import that product using that URL into your store. But there are many Suppliers that they can import the products for you BUT AutoDS can NOT do Auto ordering, or Auto Fulfillment for you. They can only do Automation tracking from the pricing perspective. Which can be helpful but is FAR from being able to help you have a True Auto Fulfillment model for your store.

Using app

About 23 hours

Total reviews

1

Average rating

4.0

Developer Reply

Hi “Storm Warrior Enterprises”! We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing. Every customer’s opinion matters to us as we are continually striving to improve our service. We hope you’ll visit us again soon so that we can deliver the exceptional experience you expected. AutoDS Team

4 / 5 Share

Aug. 6, 2023

I would recommend because of the exciting features and variety of products! I would be careful with how much everything cost and how much profit you're making.

Using app

1 day

Total reviews

5

Average rating

4.6

Developer Reply

Hi “CreationsByCaitlyn & More”! We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing. We would love to hear some additional feedback about how we could improve our service even more. Please feel free to contact us. AutoDS Team

4 / 5 Share

Aug. 8, 2023

I got charged after cancelling my free trial only a few days in of testing it out. I did not use this actively in my store. To be charged after canceling during my FREE TRIAL is completely unacceptable. I will be needing a refund ASAP. ----- UPDATE 8/8/23 - AutoDS reached out quickly and helped resolve the issue. I appreciate that assistance in getting my refund. This was personally what I regarded as one star. But the app itself could definitely help your business structure. Especially the importer where they don't always have the products listed on their own platform. So finding others to add within the companies they work is a good feature to have. Ultimately I will give it a 4 stars.

Using app

3 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi "Early Days", Thank you so much for taking the time to write us a review! Your kind words mean a lot to us, and we are thrilled to hear that we were able to provide you with a great experience. If there is anything else we can assist you with, please don't hesitate to reach out to us. Thank you for choosing to work with us, and we hope to hear from you again soon. AutoDS Team

4 / 5 Share

July 12, 2023

I would recommend the app because of the simple process of uploading products and the selection of products already in the app, which saves time searching for products and suppliers.

Using app

About 16 hours

Total reviews

1

Average rating

4.0

Developer Reply

Hi “Cute As A Button Boutique”! We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing. We would love to hear some additional feedback about how we could improve our service even more. Please feel free to contact us. AutoDS Team

4 / 5 Share

Sept. 28, 2023

EDIT: What a difference good customer service makes. In this case from zero to hero. As per my previous review, I had a terrible initial experience with the customer service over chat. They basically just copy & pasted irrelevant information and left me hanging for 3 weeks but after leaving the previous review they assigned Dorina Tsompani to help me. Dorina walked me through every issue, made sure everything worked and completely changed my mind about the AutoDS. She is an absolute star. I hope that I can provide the same level of customer experience to my customers that she provided! ....... DO NOT USE AUTO DS, IT IS SCAM SOFTWARE. I watched all their tutorials and followed all their instructions. I tried to connect 2 products from Amazon and 1 from AliExpress, standard dropshipping sources that their software should be able to handle based on what they say it can do but it didn’t work. I submitted a ticket and they said the would have their developers look into why it wasn’t working. 3 weeks later and multiple job tickets submitted and responded to but still no progress. They had the gaul to only offer me 15% for my troubles so that I would be paying 85% for a software that works 0% with no idea of timeline for the fix given. No thank you. You have been warned, don’t make the same mistake and believe all their promising YouTube videos. Don’t waste your time and money.

Using app

6 months

Total reviews

2

Average rating

1.0

Developer Reply

Hi "Mill & Willow", We’re sorry to hear that you weren’t satisfied with our service. We pride ourselves on our product and the high-quality standards we maintain and would like to make things right. Please contact us at [email protected] AutoDS Team

4 / 5 Share

June 23, 2023

Interface, settings and everything else seems good so far. My only gripe is the availability of computer peripherals outside of Amazon, which returns little to no profit if set at a sellable price.

Using app

About 23 hours

Total reviews

1

Average rating

4.0

Developer Reply

Hi "Precision PC"! We’re so happy to hear you had a great experience with AutoDS. Your review made our day! Our team will be happy to hear that their hard work has paid off! Let us know if there’s anything we can do to serve you further. AutoDS Team

4 / 5 Share

June 12, 2023

I think this service is excellent still learning will let you know more details as I go on my journey with this company!

Using app

18 minutes

Total reviews

5

Average rating

4.6

Developer Reply

Hi “therjsnews”! We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing. We would love to hear some additional feedback about how we could improve our service even more. Please feel free to contact us. AutoDS Team

4 / 5 Share

June 9, 2023

User Interface seems simple enough. The app is a little clunky, and not as user-friendly as you might expect from an app that charges for its services. The checklist that requires you to upload a screenshot of your review before using the service seems a little odd. But if you can get past the sketchiness of that, the app works to get products into your inventory, it seems to track stock, and grabs relevant information. Some of the issues I already see are; real time price tracking isn't obvious or just isn't a feature, being able to edit a product is several steps to initiate, and importing into shopify you have to manually go through and select things like product type, category, vendor, etc.

Using app

About 6 hours

Total reviews

1

Average rating

4.0

Developer Reply

Hi “First Choice Electric”! We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing. Please feel free to contact us for anything you need. AutoDS Team

4 / 5 Share

June 7, 2023

I am still on my 14 - day free trial, I am already impressed with how robust the platform seems! i cant wait to let people know how it helped me. support has been amazing in helping me sort out my issues with the billing.

Using app

14 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi "Ntampi Hene Social Club"! We are thrilled to hear that you enjoy using AutoDS! Thank you so much for your review, it truly means a lot to our team! We will continue to provide an excellent dropshipping experience to our users. We are here for any other questions you may have 😊 Thanks for supporting our business! AutoDS Team

4 / 5 Share

May 9, 2023

Very helpful advice, and good to know I can always contact AutoDs and that they will respond and offer advice especcialy to a newbie like me.

Using app

About 1 month

Total reviews

2

Average rating

4.0

Developer Reply

"Hi "Wells-Focus"! Thank you so much for your review! We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems 🙂 Please feel free to contact us again if you need more help! AutoDS Team

4 / 5 Share

April 2, 2023

I have tried to install the application without success. Despite the fact that 2 months passed after activating it, they refunded me the full balance except the 0.99 test. I can say that this company is legit.

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi "Kis'like", We contacted you via this email: [email protected] And we tried to get in touch through the store's Facebook account. You can send us a message to the email [email protected] Waiting for your reply! 🙏🏻.

4 / 5 Share

April 23, 2023

I was having a challenge in importing items from AliExpress sourced from US suppliers. Then Mechelle was kind and patient enough to show me on how to do it. Excellent support and customer service indeed. Thank you. :) 04/23/2023 I thank Yuval for helping in getting the necessary refunds.

Using app

7 months

Total reviews

3

Average rating

4.7

Developer Reply

Hi “Smart and Easy Living”! Thank you for sharing your experience with us - it's much appreciated! We’re pleased that Mechelle was able to answer all of your questions! We’ll make sure we pass your kind words along, our customer service team will be happy to know that you really enjoy working with them 😊 Thanks again for supporting our business. AutoDS Team

4 / 5 Share

Feb. 22, 2022

I like this app a lot. The live customer service Shalauddin was very helpful. I have had good results so far with sales. Thank you again!

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hey "The Overstock Club"! We are so glad to hear that you are enjoying our Interface! We will keep on Improving our tool and implant new features for our precious customers! We will make sure to pass the word to Shalauddin, our customer service team will be happy to know that you really enjoy working with them. - AutoDS Team -