Auto DS: AI Dropshipping & POD

This is the worst app for dropshipping, I have so many negative things to say about autods, I really don't know where to start. I was using this app 2 years ago and I left them with disappointment, I thought these guys would have updated with time but I was completely wrong, they are still the same. DO NOT LISTEN TO THESE GORUS ON YOUTUBE THEY MAKE MONEY WHEN YOU USE THEIR LINK. Autods pays them. First of all, I linked a product from aliExpress and then when I got orders from the customers autods kept on giving me an error I contacted their customer services team they said someone will reach out via email and their excuse was that the supplier doesn't have varients in stock, emails was going back and forth for 2-3 business days and I had the same issue, didn't solve my problem. Second of all, they won't even let you change your product name lol, in order to change your product name you have to subscribe to their $40 USD plan not the basic one. who does that. thridly, they asked me to use their own autods supplier when I sourced the product it was the complete opposite product, then I told them to remove the sourcing they said you can't because you have to change your monthly plan lol. I initially loaded $50 USD to my balance and when they couldn't help me out I asked for a refund and instead of sending me the full $50 USD, they refunded me $40 lol. I was so frustrated then I went to CJ and DSers in which they helped me fulfill my order.

This Company is A RIPP OFF Stay Away At All Costs. Product Lists at Walmart $23 and they are charging me $47 on top of it %3 sales fee plus every-time You deposit %5 and the subscription fee of $200 there is no way you can make money with this app. You better off order directly from Walmart or Amazon

Very bad app and it is not 14 days free trail. They charge you for a year, meaning 238.80 usd right away without refunding when you end the subscription. See below for proof AutoDS: Dropshipping & POD (Uninstalled) $238.80 1 Usage fee

Updated Review – April 12, 2025 This is my third update to my review of the Shopify AutoDS app. I first posted on March 11, followed by a second update on March 31. I've been using AutoDS for over four years. It used to be a reliable automation platform, but the last couple of months have been the most difficult I’ve ever had with the service. It began in early February when I noticed some of my product listings on Shopify had lost their main images. At first, I assumed it was an isolated glitch. But as I kept browsing through my site, it became clear this was something much worse. Main product images and in some cases, all images were silently disappearing from live listings. There was no alert, no system log, no way to know when it happened. I only discovered it by accident, and it turned out to be affecting dozens of products. That kind of silent failure is incredibly damaging. It impacts SEO, kills ad performance, and destroys customer trust. And when you manage a large catalog, manually checking every listing becomes a nightmare. I reported everything in detail to support screenshots, recordings, and product IDs but was met with the same generic response over and over: “We’ve forwarded it to the developers.” No timeline. No fix. No real communication. Days turned into weeks. Eventually, I couldn’t afford to wait any longer. I spent entire workdays manually re-uploading images one listing at a time. After two exhausting days of work, support told me that since I had already started fixing them manually, the developers suggested I just continue and assured me the issue wouldn’t happen again. A few hours later, it happened again. More listings lost their images while I was still mid-way through manually fixing them. Two full days of work down the drain. It was clear nothing had been resolved. This issue has dragged on for over two months and has made it nearly impossible to run my business properly. I’ve had to manually audit my store over and over, constantly putting out fires instead of focusing on growth. AutoDS was supposed to simplify operations, but instead, it introduced ongoing disruptions I couldn't anticipate or control. Although timely, other issues like auto-orders getting stuck, being charged for credits that didn’t appear, and failed orders were eventually resolved, but they still added to the time and energy I had to spend just keeping things afloat. Support replies quickly, but most responses feel automated or surface-level. After months of unresolved issues, confidence in the platform has dropped significantly. I’ve provided clear documentation, consistent follow-ups, and every opportunity for the team to resolve the problem, but without transparency or accountability from the developers, it’s been incredibly difficult to keep my business running smoothly. I’ll continue updating this review weekly until the issue is fully resolved. At this point, it’s the only way I can ensure ongoing visibility and accountability for a problem that has caused lasting damage to my business.

I didn't even get past the trial period. You can't really build a full site when a shirt has 68 variations and each variation counts against your import number. I had 5 products posted when I got an error stating I've reached my 500 import limit.

More Than 1500 items Deleted because of ur Sofware from My shopify

DO NOT USE THIS. USE "DSERS" INSTEAD FOR FULFILLMENT. 1. They charge you a 5% "credit card fee" every-time you top you your account to pay. 2. They charge you like $0.6 every order. 3. They STILL charge you 5-10% extra for the product vs if you were to purchase it yourself on Aliexpress. Im not done yet. I had to REFUND 100+ orders on Black Friday because AUTODS provided me with faulty tracking numbers which showed "Abnormal" status so I assumed they weren't getting shipped out. They were... but it was too late because I had already refunded the customers since it has been 20+ days since when I ordered. AGAIN. DO. NOT. USE. THEM. USE "DSERS"

Update: AutoDS is a SCAM. Full stop. What happened to me over the past couple of months was beyond frustrating — it was straight-up deceptive. I'm writing this after years in e-commerce and automation tools, and I’ve never experienced anything as shady as this. It started with a critical issue: product images began disappearing from live listings on Shopify. Main images. In some cases, all of them. No warning. No system log. No way to detect it unless I caught it by accident — and I did. What I found was dozens of listings completely broken. But that wasn’t even the worst of it. Around the same time, I completely lost the ability to manage my listings. I couldn’t update product prices, edit descriptions, or replace broken images. And this happened during a critical period where I urgently needed to update pricing across multiple SKUs. For over a week, the platform was effectively dead — a frozen shell that left me locked out of my own business. I contacted support immediately and explained everything in detail. They told me it was forwarded to the dev team. I followed up two days later — no progress. I contacted them again — same answer. I even went through the Renew Token process they suggested, hoping it would fix the sync issues. It didn’t. Then they asked me to fill out a refund request form — and to do so, I had to enter an additional email. That same email was later used to create a new AutoDS account without my consent. No confirmation, no opt-in, no message asking permission. Just — boom — new account created, and the spam started flowing in. This alone is a major violation of privacy and data protection standards. And here's the cherry on top: – I had paid over $200 upfront for a yearly plan – When I asked for a refund, they said no – They only returned about $50 — the balance from my product sourcing wallet – They also withheld 15% as a “processing fee,” something I was never warned about – I now get emails from an account I didn’t create, and the only way to unsubscribe is to log in — which would reactivate the entire mess This is deliberate. This is manipulative. This is scam behavior. Add to that the months of lost time manually fixing broken listings, the complete lack of transparency from their dev team, and the generic, robotic support replies — and you get a company that doesn’t just drop the ball. They throw it into traffic and tell you to chase it. After everything I’ve been through — I’m honestly just relieved I left. AutoDS is not a partner. It's a liability. Scammers, blockers, and business-killers. Avoid them.

1. Charged $390.16 for usage during FREE trial period 2. Possibly some FAKE 5-star Auto-DS reviews: after writing this review, we noticed lots of short, 5-star reviews, claiming complete satisfaction and ease of use. 3. MONTHLY plan billed annually so we were told that meant no refund for unused months or login capability if cancelled. That's unlawful unjust enrichment. 4. Only got 14 products to sell: claimed variations of the 14 products counted towards 500-product plan limit. Unlawful bait and switch. 5. Fake or inaccurate product supply numbers. Most products were out of stock right after being listed, requiring daily inventory management and daily new product searching. Time wasted. 6. Made $0.00 the entire time from 9/13/24 to 11/29/24. 7. High-priced shipping for even lightweight items the entire time we were using the platform so prices weren't impacted by recent strikes, new tariffs, etc. 8. Low inventory and miminal listing-worthy options from U.S. Suppliers in our niche. Mainly China-based suppliers so most had 14 to 21 day shipping times. Auto-DS ad said differently. 9. Lots of non-wholesale prices 10. 1,000 (and counting) emails re: out of stock/price changes. 11. Inability to unsubscribe from emails once canceled. 12. Had to agree to a new plan for same time frame to access app again once we canceled. 13. Repeated login issues before the cancelation. 14. Confusing pricing tools: Lots of pricing errors that would've sold trending products at a loss had we had a sale from allegedly trending products. 15. No unique or "scroll-stopping" products in niche. 16. Hidden fees (i.e.the need for additional "credits" on top of in-app charges and monthly subscription) to fulfill the orders. 17. App was hard to use. 18. Still required more apps to compete. 19. Shall I repeat: we made no sales from 9/13/24 through 11/29/24. 20. Pricing analysis and strategies for individual products were hard to find. 21. Limited, argumentative, and/or belligerent support re: a refund until their manager saw this app review. 22. Lots of known issues 23. There were OUTDATED help topics and tutorials. There are more issues that we encountered but we can't list them all. We tried to stick it out as long as we could to make our money back and to see if the advertised hype and ads by affiliates were accurate. We just couldn't take these issues anymore. Business to business, we tried to discuss some of these issues BEFORE writing this awfully negative review. Update: After declining a partial refund or months "free" (we had already paid for a whole year) and mentorship, they initially refused to refund us fully until this review. We have since received all of our money back. Previously, one support person had also threatened to charge more if we didn't uninstall the app. Rest assured, uninstalling the app was ONE thing that worked except for the emailing issues listing above. We decline their offer for free months and mentorship because this app isn't cost-effective, intuitive, limited-staff friendly, niche-rich in products, or customer-support friendly.

You are misleading those who buy subscriptions from you. It's a disgrace and a fraud!

To edit a product, you must do everything on the autods. If you're unaware of this, you'll be surprised when your product titles and prices suddenly change automatically. Unfortunately, you can't disable this feature, and customer support is unhelpful when it comes to resolving such issues. "Edit everything on the autods platform" fine, I’ll do that. Then I thought, what about images? I had uploaded them through Shopify. Would they revert to the original ones from autods? Customer support couldn’t answer this question. So, I decided to upload the images directly on autods, wasting additional time. Guess what? If you're serious about improving your website speed, their platform doesn't allow you to upload images in webp format. Oh, and let’s say you're running a discount offer and want to add a "compare to" price. Yes, you can do this but only if your store currency is set to USD. For stores using other currencies, you have to manually convert prices in their platform from your currency to USD. And the conversion? It doesn’t work correctly. For example, my product price without a discount is £68. Technically, that should convert to $85. I entered this USD price into the autods platform so it would reflect correctly in GBP. Instead, it converted to £112. No words.

horrible, after cancelling they still want to charge $250 for yearly... something i've never signed up for. Their prices are out of line with their competitors and they expect me to pay even though i've only had them downloaded for 1 day under their free trial and quickly uninstalled because it wasn't going to help my business.

honestly the app is not at all usr friendly, feels very scammy with price and shipping fee, product price are too expensive, much better app than this is available, highly not recomending using this app, dont waste time trying, big NO

Laughably bad. The credit system is terrible, the customer service is non-existent. Had orders sitting in queue for days and the response was, "we process thousands of orders." Seriously? I don't care, I need my customers' orders processed. Just a giant waste of time and money.

goofy supplier that feeds off sponsorships and baiting new dropshippers

He puesto dinero en la cartera y aun no me lo devuelven, a pesar que ya cerré la cuenta, y antes de hacerlo lo consulte con una persona de atención al cliente, me han bloqueado y no tengo manera de contactar con ellos, cada vez que quería cargar un producto estaba agotado, estoy muy desconforme con la aplicación, no es lo que esperaba, Estoy reclamando a diario y me envían correos todos los días de personas diferentes solo para marearme. No hay un seguimiento ni resolución de problemas

I tried this app for 6 months and with autods, its not possible due to below resons- 1). 80% of my orders were not fulfilled. They deduct money and never ship, we have to go back to them to request for refund. 2). They have suppliers like TIKTOK, Walmart, Amazon where they route the orders. If I have to order from Walmart or amazon, I will not like to sell the product since customer can buy from walmart, amazon directly and to get profit, its important to sell on higher price than walmart/amazon. 3). We had to manually order from walmart and due to syncing of orders, autods always claim that they ship it and do not refund. We had to struggle to get the refund. 4). Did not work for us and we have cancelled it.

Absolutely terrible service. Please stay far away from this platform. We are switching to Zendrop because we've heard much better things. Here are the problems we've encountered: 1. Our store has disconnected from the platform multiple times. Customer Service was super unhelpful. 2. Orders supposedly automatically placed by AutoDS, however, it kept having errors, and we received 0 notification about it. Customers placed orders and the AutoDS system failed to fulfil those orders despite us adding a $500 managed balance. For some odd reason we had 0 auto order credits. Which makes zero sense. What's the point of adding a $500 managed balance when that results in 0 auto order credits? I don't understand. 3. WORST CUSTOMER SERVICE I'VE EVER ENCOUNTERED. THEY NEVER OFFER SOLUTIONS. THEY'VE NEVER ONCE SOLVED ANY PROBLEMS OF OURS. Stay far away from this platform. How it has a 4.9 star overall rating is beyond me.

I bought a Auto DS Shopify Plan Import 200 for 200 products. However, I only import 18 listing and I can't import more. Turn out, they limit this plan to only 200 variants, not 200 listing. Everything this company mentioned are "Products" and "Listing" on their website. However, It was totally confusing because it was not correct as what they described. https://help.autods.com/account-billing/autods-subscription-plans "For example, you chose the starter 400 plan, so the maximum number of listings you can import to your store is 400, until you will upgrade your plan."

Their service never worked for me. I ordered and input $800 from paypal to my wallet balance. Despite being on chat support for hours and following all their steps, the orders stayed "in progress" for days. I ended having to cancel them and order them manually from various other sellers completely wasting my time and delaying my customers orders. Then the real nightmare began. I went on chat for hours, and opened up 4 separate tickets, was given several auto responses. All I wanted was refunds for my 3 separate paypal transactions. After days, they finally agreed to refund me, then kept 15% stating paypal keeps 15%. They stole my money and kept insisting paypal keeps 15% for refunds. I know this is a flat out lie since I obviously have refunded customers on paypal knowing they get the full refund. Also, they sent me two payments one in full, and one partial amount. When I did three separate paypal payments to them. If paypal really took 15%, I would've received three separate refunds with 15% removed, instead of one payment 100% refunded and one artbitrary amount. DO NOT USE this service. I wish I could give zero stars.