Auto DS: AI Dropshipping & POD

Update: AutoDS is a SCAM. Full stop. What happened to me over the past couple of months was beyond frustrating — it was straight-up deceptive. I'm writing this after years in e-commerce and automation tools, and I’ve never experienced anything as shady as this. It started with a critical issue: product images began disappearing from live listings on Shopify. Main images. In some cases, all of them. No warning. No system log. No way to detect it unless I caught it by accident — and I did. What I found was dozens of listings completely broken. But that wasn’t even the worst of it. Around the same time, I completely lost the ability to manage my listings. I couldn’t update product prices, edit descriptions, or replace broken images. And this happened during a critical period where I urgently needed to update pricing across multiple SKUs. For over a week, the platform was effectively dead — a frozen shell that left me locked out of my own business. I contacted support immediately and explained everything in detail. They told me it was forwarded to the dev team. I followed up two days later — no progress. I contacted them again — same answer. I even went through the Renew Token process they suggested, hoping it would fix the sync issues. It didn’t. Then they asked me to fill out a refund request form — and to do so, I had to enter an additional email. That same email was later used to create a new AutoDS account without my consent. No confirmation, no opt-in, no message asking permission. Just — boom — new account created, and the spam started flowing in. This alone is a major violation of privacy and data protection standards. And here's the cherry on top: – I had paid over $200 upfront for a yearly plan – When I asked for a refund, they said no – They only returned about $50 — the balance from my product sourcing wallet – They also withheld 15% as a “processing fee,” something I was never warned about – I now get emails from an account I didn’t create, and the only way to unsubscribe is to log in — which would reactivate the entire mess This is deliberate. This is manipulative. This is scam behavior. Add to that the months of lost time manually fixing broken listings, the complete lack of transparency from their dev team, and the generic, robotic support replies — and you get a company that doesn’t just drop the ball. They throw it into traffic and tell you to chase it. After everything I’ve been through — I’m honestly just relieved I left. AutoDS is not a partner. It's a liability. Scammers, blockers, and business-killers. Avoid them.

1. Charged $390.16 for usage during FREE trial period 2. Possibly some FAKE 5-star Auto-DS reviews: after writing this review, we noticed lots of short, 5-star reviews, claiming complete satisfaction and ease of use. 3. MONTHLY plan billed annually so we were told that meant no refund for unused months or login capability if cancelled. That's unlawful unjust enrichment. 4. Only got 14 products to sell: claimed variations of the 14 products counted towards 500-product plan limit. Unlawful bait and switch. 5. Fake or inaccurate product supply numbers. Most products were out of stock right after being listed, requiring daily inventory management and daily new product searching. Time wasted. 6. Made $0.00 the entire time from 9/13/24 to 11/29/24. 7. High-priced shipping for even lightweight items the entire time we were using the platform so prices weren't impacted by recent strikes, new tariffs, etc. 8. Low inventory and miminal listing-worthy options from U.S. Suppliers in our niche. Mainly China-based suppliers so most had 14 to 21 day shipping times. Auto-DS ad said differently. 9. Lots of non-wholesale prices 10. 1,000 (and counting) emails re: out of stock/price changes. 11. Inability to unsubscribe from emails once canceled. 12. Had to agree to a new plan for same time frame to access app again once we canceled. 13. Repeated login issues before the cancelation. 14. Confusing pricing tools: Lots of pricing errors that would've sold trending products at a loss had we had a sale from allegedly trending products. 15. No unique or "scroll-stopping" products in niche. 16. Hidden fees (i.e.the need for additional "credits" on top of in-app charges and monthly subscription) to fulfill the orders. 17. App was hard to use. 18. Still required more apps to compete. 19. Shall I repeat: we made no sales from 9/13/24 through 11/29/24. 20. Pricing analysis and strategies for individual products were hard to find. 21. Limited, argumentative, and/or belligerent support re: a refund until their manager saw this app review. 22. Lots of known issues 23. There were OUTDATED help topics and tutorials. There are more issues that we encountered but we can't list them all. We tried to stick it out as long as we could to make our money back and to see if the advertised hype and ads by affiliates were accurate. We just couldn't take these issues anymore. Business to business, we tried to discuss some of these issues BEFORE writing this awfully negative review. Update: After declining a partial refund or months "free" (we had already paid for a whole year) and mentorship, they initially refused to refund us fully until this review. We have since received all of our money back. Previously, one support person had also threatened to charge more if we didn't uninstall the app. Rest assured, uninstalling the app was ONE thing that worked except for the emailing issues listing above. We decline their offer for free months and mentorship because this app isn't cost-effective, intuitive, limited-staff friendly, niche-rich in products, or customer-support friendly.

You are misleading those who buy subscriptions from you. It's a disgrace and a fraud!

To edit a product, you must do everything on the autods. If you're unaware of this, you'll be surprised when your product titles and prices suddenly change automatically. Unfortunately, you can't disable this feature, and customer support is unhelpful when it comes to resolving such issues. "Edit everything on the autods platform" fine, I’ll do that. Then I thought, what about images? I had uploaded them through Shopify. Would they revert to the original ones from autods? Customer support couldn’t answer this question. So, I decided to upload the images directly on autods, wasting additional time. Guess what? If you're serious about improving your website speed, their platform doesn't allow you to upload images in webp format. Oh, and let’s say you're running a discount offer and want to add a "compare to" price. Yes, you can do this but only if your store currency is set to USD. For stores using other currencies, you have to manually convert prices in their platform from your currency to USD. And the conversion? It doesn’t work correctly. For example, my product price without a discount is £68. Technically, that should convert to $85. I entered this USD price into the autods platform so it would reflect correctly in GBP. Instead, it converted to £112. No words.

horrible, after cancelling they still want to charge $250 for yearly... something i've never signed up for. Their prices are out of line with their competitors and they expect me to pay even though i've only had them downloaded for 1 day under their free trial and quickly uninstalled because it wasn't going to help my business.

honestly the app is not at all usr friendly, feels very scammy with price and shipping fee, product price are too expensive, much better app than this is available, highly not recomending using this app, dont waste time trying, big NO

Laughably bad. The credit system is terrible, the customer service is non-existent. Had orders sitting in queue for days and the response was, "we process thousands of orders." Seriously? I don't care, I need my customers' orders processed. Just a giant waste of time and money.

He puesto dinero en la cartera y aun no me lo devuelven, a pesar que ya cerré la cuenta, y antes de hacerlo lo consulte con una persona de atención al cliente, me han bloqueado y no tengo manera de contactar con ellos, cada vez que quería cargar un producto estaba agotado, estoy muy desconforme con la aplicación, no es lo que esperaba, Estoy reclamando a diario y me envían correos todos los días de personas diferentes solo para marearme. No hay un seguimiento ni resolución de problemas

I bought a Auto DS Shopify Plan Import 200 for 200 products. However, I only import 18 listing and I can't import more. Turn out, they limit this plan to only 200 variants, not 200 listing. Everything this company mentioned are "Products" and "Listing" on their website. However, It was totally confusing because it was not correct as what they described. https://help.autods.com/account-billing/autods-subscription-plans "For example, you chose the starter 400 plan, so the maximum number of listings you can import to your store is 400, until you will upgrade your plan."

Their service never worked for me. I ordered and input $800 from paypal to my wallet balance. Despite being on chat support for hours and following all their steps, the orders stayed "in progress" for days. I ended having to cancel them and order them manually from various other sellers completely wasting my time and delaying my customers orders. Then the real nightmare began. I went on chat for hours, and opened up 4 separate tickets, was given several auto responses. All I wanted was refunds for my 3 separate paypal transactions. After days, they finally agreed to refund me, then kept 15% stating paypal keeps 15%. They stole my money and kept insisting paypal keeps 15% for refunds. I know this is a flat out lie since I obviously have refunded customers on paypal knowing they get the full refund. Also, they sent me two payments one in full, and one partial amount. When I did three separate paypal payments to them. If paypal really took 15%, I would've received three separate refunds with 15% removed, instead of one payment 100% refunded and one artbitrary amount. DO NOT USE this service. I wish I could give zero stars.

Not the greatest experience. Good at grabbing drop shipping items off of sites and adding to your store but that is about it. Lots of hidden fees for functionality that works 50% off the time. No customer service. I am sure they would charge extra for service as they charge extra for everything on top of the monthly fee. Also, item variants count towards overall product allowance( yes there is a limit, unless you pay more) if you have different sizes and colors of 1 product it adds up fast. Do your homework before purchasing, wish i would have done more. Update: Would go to zero stars if it was an option. Be careful with who you give your money too. They will not return any balance in your account nor honor any cancellation agreement.

Je n'ai pas eu à utiliser l'application et je l'ai désinstaller avant les 14 jours mais vous voulez me facturer 244 € que je n'ai pas

I do not recommend AutoDS app. I have received so many emails from them since signing up with them before the holidays of products being out of stock and there is nothing auto about it. Everything had to be done manually. Now that I sent an email that I want to cancel my subscription and would like reimbursement., I have not gotten any response back. I have not made any money through this app as they did not fulfill my orders and the products were out of stock. They sent me a email this morning saying I could not cancel an order that they got in late and I received an email from Amazon saying it was canceled because it is too late. Amazon canceled any order that they put through because they were all late :( So many glitches and bugs in the system. I even received an email from someone saying they are new, wth I’m so disappointed with my experience and just want it cancelled and my refund.

After downloading this app, my credit card information was stolen and they keep trying to charge my card hundreds of dollars. This was after the fact that I uninstalled that app and deleted my account before the free trail. Do not recommend.

Installed as a trial, unistalled the app for not using it before I got taxed and however I still get to pay a usage fee of 27.83$. I am asking for immediate refund. I have never used this app to fulfill any of my orders.

I have been using these guys for years and full of regret. I've lost 2 eBay accounts because of their service failure and now today someone has stolen my Amazon account that was made only for autods and only they have my 2 step verification code no one else does, so it means without doubt someone from their company stole my Amazon account.

Honestly terrible. Would have been a great tool, but they are buggy, slow, and don't work half the time. This company is getting in its way - trying to grow fast while not fixing any issues. Update: I have a lot less faith that the 5-star reviews Autds has are legit or not backed by some type of incentive based on the emails they keep annoying me with (my opinion). It's annoying to claim they offered a solution that is nonsense, which is why I am updating this review. My original review still stands and I am honestly way less (waaay less) likely to give this company a retry. Hate when companies are just giving a canned response to save face. They honestly could be a dominating force, but again, they are getting in their own way. I should be grateful I had to deal with them though, even after overlooking a lot of things that were mentioned by others, because that forced me to take a different approach to my business model.

I had such a bad experience with AutoDs. The price and availability of a product changed when importing from the supplier website to AudtoDs platform. I lost so many sales because my AutoDs listing was showing out of stock, but actually it wasn't. And many of my products were overpriced, as AutoDs set a way wrong higher price from the supplier. I contacted them, and they fixed it, but it happened again every time I added a new product to the platform. They also charge extra to use AI features for text and to automate each order you make, which other apps have included in their subscription. Communication is a nightmare; they reply quickly but don't have a follow-up system to know your past issues. So every time a new customer service agent talks to you, you need to explain all the issues and enquiries again. They still charged me after I cancelled and filled out their form. So I had to do it again to get the refund. They have good potential. However, I lost time and money when there were many other efficient apps out there. To finalize, I received an email from Eva, the customer manager, asking why I left AutoDs. I replied with all this feedback, and in some way, the email went to the support team, and they opened a ticket saying my account was deactivated. Well, what a big mess.

Auto DS will charge for a whole year after 14 day trial without any reminders. i was trying the app in this trial time .. i didn't like it at all .. most of the people saying its good am not sure how? no details but most of the items found here are already available at cheaper price in Amazon or eBay with 1 day shipping time and even 1-2$ cheaper .. am not sure how profitable this is .. you still need to pay them 40$ a month .. with so many other things that I didn't like ... don't waste your money and time here ... also customer service is VERY BAD

Most honest review right here: Most horrific experience with this app. We installed this app, it automatically uploaded our custom "unlinked" products under the products page without authorization. Only way to remove reference to our Shopify product listings is to select those products under the products page while doing so it permanently deleted all of our products and caused us a massive amount of product and product data loss even though none of our products were actually linked and uploaded to AutoDS. Confirmation came up that said "do you want to delete these products" didn't say anything about permanently removing our listings from our store! While talking with the support they were not able to resolve this issue and not able to restore the data that their system deleted. In the process of a legal litigation regarding this issue with AutoDS